Name: American Home Shield
Rating: 4.0

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Verified Customer

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adan moreno Garland, TX

service was excelent they walked me trhu the process and was very easy

1 year ago

Reply from American Home Shield

Hi Adan, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain the excellent standard of service to our customers.

Jun. 21st, 2022

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Verified Customer

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James Middlesworth Winder, GA

They were very Professional and got my issues resolved in a timely manner.

1 year ago

Reply from American Home Shield

Hi James, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 16th, 2022

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Verified Customer

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Ry Eden Prairie, MN

They provided immediate and professional technician for our warranty needs.

1 year ago

Reply from American Home Shield

Hi Ry, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 21st, 2022

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Verified Customer

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N W P Dobbs Niagara Falls, NY

Very professional, timely, and completed the job as required.

1 year ago

Reply from American Home Shield

Hi Dobbs, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 21st, 2022

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Verified Customer

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Vince Cebular Surprise, AZ

Everything was great, the service, the people on the phone, the installation

1 year ago

Reply from American Home Shield

Hi Vince, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain the excellent standard of service to our customers.

Jun. 21st, 2022

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Verified Customer

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Johnnie B. Washington, Sr Columbus, GA

CUSTOMER SERVICE VERY PUNCTUAL, PROFESSIONAL AND INTELLECTUAL

1 year ago

Reply from American Home Shield

Hi Johnnie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 21st, 2022

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Verified Customer

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Mary Saint Louis, MO

Only used a few times. Each time the people have been courteous and problems fixed.

1 year ago

Reply from American Home Shield

Hi Mary, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 31st, 2022

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Verified Customer

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Silas Mata Aiea, HI

Good service with room for improvement. Even if certain contractors turn out bad.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Dec. 13th, 2022

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Verified Customer

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Gail Cioffi Wilton, CT

My experience from reporting my problem to the end of the service call was seemless. Thank you.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 13th, 2022

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Verified Customer

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Richard Bender Tulsa, OK

On time response, courteous repair technicians and no hassle claim.

1 year ago

Reply from American Home Shield

Hi Richard, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 21st, 2022

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Verified Customer

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Dave Roseville, CA

Fast, courteous, and caring service. Very responsive to our needs.

1 year ago

Reply from American Home Shield

Hi Dave, We are pleased to service your home repairs and hope you continue to enjoy the customer service American Home Shield provides!

Jun. 21st, 2022

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Verified Customer

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Theodore Roupas Tucson, AZ

Everything was done efficiently, from scheduling the appointment to servicing.

1 year ago

Reply from American Home Shield

Hi Theodore, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 21st, 2022

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Verified Customer

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Paulette Coleman Dolphin, VA

Quick response to issues. Technicians have been very professional

1 year ago

Reply from American Home Shield

Hi Paulette, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 21st, 2022

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Verified Customer

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Gustavo Lopez Walla Walla, WA

I paid for an Air Conditioner tune-up, but they weren't able to find a contractor to do it, so I never got the service.

1 year ago

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Verified Customer

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Assunta Schenbari Montrose, NY

The company had been great over the last 30 years and only used it for about 4 times . But, getting too expensive

1 year ago

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Verified Customer

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Eve Strege Cortland, IL

The rate has gone up every year since I have purchased it. They renew my policy at a higher rate with out my approval.

1 year ago

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Verified Customer

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Angie Neyens La Crescent, MN

Rekeying was great...still haven't been scheduled hvac service which was requested several weeks ago.

1 year ago

Reply from American Home Shield

Hi Angie,
Thank you for making us aware of your AHS service experience. I would be glad to speak with you to assist with a resolution to the AC work order.

Jun. 22nd, 2022

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Verified Customer

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Knight Williamsburg, VA

Good service just takes a while to get a repairman out. Repairman friendly and knowledgeable

1 year ago

Reply from American Home Shield

Knight, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Jun. 22nd, 2023

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Verified Customer

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Aditya Monroe, WA

Got charged &100 deductible for 5 mins consultation with contractors and got no solution, called the company and they said I need to pay $100 more for second opinion.

1 year ago

Reply from American Home Shield

Hi Aditya, I hate to hear about the delay in service that has been experienced. I would be glad to speak with you to resolve the repairs. Please provide your AHS contract number.

Jun. 16th, 2022

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Verified Customer

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Terrill drumwright Durham, NC

They are a rip off. They Dnt want to get nothing fixed. I will not send them any business, I just canceled my contract with them and going with another company

1 year ago

Reply from American Home Shield

Hi Terrill, I hate to hear about the delay in service that has been experienced. I would be glad to speak with you to resolve the repairs.

Jun. 16th, 2022

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Verified Customer

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Laurence Karl Abrams Temple, TX

The total process from start to finish was very efficient and professional.

1 year ago

Reply from American Home Shield

Hi Laurence, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Verified Customer

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Joe Jesse Sanchez San Antonio, TX

In the past year, Ease of making claims online, no disputes, good technicians.

1 year ago

Reply from American Home Shield

Hi Joe, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 14th, 2022

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Verified Customer

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Veronica Stokes Burgess, VA

Quickly replaced my fridge! They also fixed my dryer and wash machine !

1 year ago

Reply from American Home Shield

Hi Veronica, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 9th, 2022

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Verified Customer

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Alec Virginia Beach, VA

Loved working with them and how fast they where fixed the problem right away

1 year ago

Reply from American Home Shield

Hi Alec, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 15th, 2022

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Verified Customer

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LEIGH ANNE BOERNER Newburgh, IN

THEY HAVE DONE A GREAT JOB GETTING A CONTRACTOR ASSIGNED TO US.

1 year ago

Reply from American Home Shield

Hi Leigh, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 15th, 2022

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Verified Customer

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Frankie Rice Richardson, TX

He came out , saw what the problem was , ordered the part and fixed my stove

1 year ago

Reply from American Home Shield

Hi Frankie, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jun. 15th, 2022

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Verified Customer

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Karen moore Harrington, DE

Vertical knowledgeable explained problem well, very courteous

1 year ago

Reply from American Home Shield

Hi Karen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 16th, 2022

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Verified Customer

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Timothy Lund Saint Charles, IL

Found me a good company to repair water heater without hesitation

1 year ago

Reply from American Home Shield

Hi Timothy, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 14th, 2022

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Verified Customer

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jck hill Conroe, TX

Quick initial service call, excellent follow=up call, problem solved.

1 year ago

Reply from American Home Shield

Hi Jck, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 9th, 2022

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Verified Customer

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Marie Dominguez Brownsville, TX

Timeliness, great problem solving, efficient, good contractor network.

1 year ago

Reply from American Home Shield

Hi Marie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Verified Customer

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Judy Stapish

Customer service has greatly improved. No more waiting on hold forever

1 year ago

Reply from American Home Shield

Hi Judy, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 15th, 2022

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Verified Customer

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Corey Meno Henderson, NV

They scheduled my appointment and had my refrigerator repaired in two days

1 year ago

Reply from American Home Shield

Hi Corey, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 15th, 2022

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Verified Customer

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Kayle Thompson El Mirage, AZ

Always prompt and on time solved my problem and not too expensive

1 year ago

Reply from American Home Shield

Hi Kayle, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Verified Customer

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Sharon&Albert Franco Mercer Island, WA

They always respond quickly and they have been great for us.

1 year ago

Reply from American Home Shield

Hi Sharon &Albert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 9th, 2022

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Verified Customer

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Shonda Greene Lansing, IL

I have had very good experiences with AHS and the person they sent out.

1 year ago

Reply from American Home Shield

Hi Shonda, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jun. 15th, 2022

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Verified Customer

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Maria Saldaña Katy, TX

They were very thorough in their findings and took care of the issue easily.

1 year ago

Reply from American Home Shield

Hi Maria, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jun. 15th, 2022

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Verified Customer

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Cheryl Petersen Columbus, OH

They had a quick and excellent response to our A/C Problems.

1 year ago

Reply from American Home Shield

Hi Cheryl, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 9th, 2022

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Verified Customer

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Russell Pickett Stafford, VA

Timeliness if response, coverage of appliances and ease if claims.

1 year ago

Reply from American Home Shield

Hi Russell, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Verified Customer

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luigi scaggs Sweetwater, TX

Right from the get go, everything went like clockwork.

1 year ago

Reply from American Home Shield

Hi Luigi, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 16th, 2022

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Verified Customer

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Frank Fallon Okatie, SC

They did what I expected for the price I pay for their services.

1 year ago

Reply from American Home Shield

Hi Frank, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 15th, 2022

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Verified Customer

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Hutchison Nampa, ID

Always are prompt to take care of any problems or concerns.

1 year ago

Reply from American Home Shield

Hi Hutchinson, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 14th, 2022

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Verified Customer

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Noemi Davila San Angelo, TX

My issues are generally resolved without excessive wait time

1 year ago

Reply from American Home Shield

Hi Noemi, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 14th, 2022

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Verified Customer

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Catherine Dillenbeck Surprise, AZ

They were on time and very communicative and fixed the problem quickly!

1 year ago

Reply from American Home Shield

Hi Catherine, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 9th, 2022

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Verified Customer

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Khurram Nazeer Louisville, KY

Efficient , knows the problem quickly , in time , don't waste time

1 year ago

Reply from American Home Shield

Hi Khurram, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 9th, 2022

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Verified Customer

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Judie Minie San Jose, CA

AHS tried to fix the refrigerator, and offered me a new one when they couldn't.

1 year ago

Reply from American Home Shield

Hi Judie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 15th, 2022

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Verified Customer

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Deborah Kane Euless, TX

AHS has always helped me with all problems with courteous staff

1 year ago

Reply from American Home Shield

Hi Deborah, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 15th, 2022

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Verified Customer

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Judy Barber North Las Vegas, NV

I have always had excellent referrals. Professional and skilled technicians.

1 year ago

Reply from American Home Shield

Hi Judy, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 9th, 2022

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Verified Customer

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Walter green Rush, KY

Got my stuff fixed in a timely fashion and fixed right the first time

1 year ago

Reply from American Home Shield

Hi Walter, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 9th, 2022

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Verified Customer

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Kathy Rowland Taft, CA

Every time I needed a service it was always quick and efficient

1 year ago

Reply from American Home Shield

Hi Kathy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 9th, 2022

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Verified Customer

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Vance Lipovac Des Moines, IA

Professionalism. Friendly and knowledgeable service people.

1 year ago

Reply from American Home Shield

Hi Vance, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 14th, 2022