365 Home Warranty
Is This Your Business?Author: Kalicia Bateman
365 Home Warranty, based in Edison, New Jersey, was founded in 2012. While relatively new, the company provides three packages with varying coverage for homeowners. Warranty length starts at one-year with additional coverage options. While coverage is listed online, pricing is not. It also is unclear as to the extent of 365's geographical reach and service area.
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Pros
- 24/7 Customer Service
- 30-Day Money-Back Guarantee
- Extensive Coverage
- Benefits for Real Estate Professionals
24/7 Customer Service
The benefit of having a home warranty is that it covers home appliances and systems which may malfunction or fail at any given time. 365 Home Warranty provides customer service around the clock, 24 hours a day, seven days a week, every day of the year because it understands that these issues occur randomly.
30-Day Money-Back Guarantee
Another benefit of going with 365 Home Warranty is that it provides a 30-day money back guarantee to each new customer. If for whatever reason, you are dissatisfied with the service, you can cancel within the first 30 days from the initial payment.
Extensive Coverage
365 offers a long list of coverage for appliances and systems. It also provides additional coverage for specialty items such as wine refrigerator, pools, ice makers, home humidifier and more. A unique feature of 365 Home Warranty is that it also provides free roadside assistance with its warranty plans.
Benefits for Real Estate Professionals
365 Home Warranty lists many benefits for real estate professionals. Beyond giving peace of mind for buyers and sellers, 365 sales reps work directly with the agent. The company also provides reduced after sale liability and access to a comprehensive network of pre-screened contractors.
Cons
- Pricing Information Not Listed Online
- Plans Not Available in All States
Pricing Information Not Listed Online
If you are shopping around home warranties, a downside to 365 Home Warranty is that it does not provide its package pricing on its website. To seek out pricing information and to get a free quote, customers must contact the customer service phone line. This makes it difficult to compare package options with competitor offerings.
Plans Not Available in All States
While it is unclear online as to the geographical extent of 365's services, the fine print indicates that plans and promotions may not always be available in all states. We recommend contacting the company directly to understand its service areas and the pricing and promotions available to you.
The Bottom Line
365 Home Warranty provides comprehensive coverage with three package options. Through its 24/7 customer service and 30-day money back guarantee, it is a compelling option for homeowners; however, pricing information is not listed online and although it is a nationwide company, its service area is also not available online. We recommend contacting the company directly to learn of your pricing options and if the company provides service in your area.
