2-10 Home Buyers Warranty: Read 4,056 User Reviews From Real Homeowners

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Verified Customer

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Alisha Henderson Hartford, CT

Well I've used my warranty a few times and sometimes it goes great but more often than not it's not really a great experience. Over a year ago, someone came out to fix my refrigerator and they said they would be back and they never came. So, I started to call them and they said that 2-10 Home Buyers Warranty never sent them the piece of equipment that they were supposed to use to work on it. My experience was very negative because I had a hard time getting in touch with them, and once I was in touch with them, I also had issues with them getting things done on time or in a sufficient way. They don't have much continuity, their way to go about things is constantly changing and they do it without informing you that is changing.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Alisha, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it.
If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We want to earn your trust back. Thank you for your feedback.

Mar. 4th, 2021

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Verified Customer

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Michael Indianapolis, IN

I went with this company because of the comprehensive coverage they offer for a good value. It's really easy to use. When I called for help with a plumbing problem, they had someone out the very next day to get everything fixed quickly.

3 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Michael. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 8th, 2021

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Verified Customer

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Frank Saint Cloud, FL

When I moved into my house, I went with 2-10 Home Buyers Warranty because of the price they offer. They're always just a phone call away. When my AC went out, they got a contractor out quickly to get it taken care of. I really enjoy having them.

3 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the kind comments, [NAME]. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Feb. 8th, 2021

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Verified Customer

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Nathan Virginia Beach, VA

Our real estate agent recommended we go with this company. They are very fast, efficient, and friendly. We needed help with our garbage disposal and they knew exactly what the problem was and fixed it. The person they sent to fix it was very smart and knew what he was doing.

3 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Nathan. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 8th, 2021

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Verified Customer

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William Fort Myers, FL

My realtor recommended I go with this company. When I first called them I had a poor experience. The second time I called, I was able to speak to a manager and had an excellent service call that went smoothly. We had our pool heater malfunction and after we called them they were very prompt and easy to deal with. They reimbursed me for a large portion of what it cost to replace.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there William, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 8th, 2021

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Verified Customer

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Peter Charlotte, NC

Within a couple of weeks after we signed up with them, we had a problem with our garbage disposal and the sink wasn't draining properly. They responded quickly and everything was fixed the day the contractor showed up. We had another problem with our door locks and they reimbursed us a percentage of what it cost to replace.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey Peter, we’re really glad that you had a positive experience with our services. At 2-10 Home Buyers Warranty, we want everyone to have the kind of experience you had. Thank you for your feedback and continuing business!

Feb. 8th, 2021

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Verified Customer

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Glenn Fremont, NE

This warranty came with our home purchase. We had an issue with our furnace and we got a call back two days later to get a local provider at our house to fix it. I paid a $100 deductible and they replaced a part and now we haven't had any issues with it. They've been very easy to deal with so far.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Glenn, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 8th, 2021

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Verified Customer

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Darren Bowie, MD

Their customer service department is getting better at following through and making sure service providers have completed the job. We had issues with them following through, but they're definitely improving. They provide the service you're looking for at a reduced rate and I feel they are comparable and competitive with other home warranty companies we've used in the past.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Darren, we’re happy that you had a good experience with 2-10 Home Buyers Warranty overall. We really appreciate your suggestions on ways we can improve our services.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Feb. 8th, 2021

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Verified Customer

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Don Williamsburg, VA

2-10 Home Buyers Warranty offered the best value out of all the warranty companies I looked at. They've been responsive to my needs over the years. Unfortunately they still haven't resolved my recent issue with the hot water heater. Every other complaint I've had in the past though has been met with prompt professionalism. My overall opinion is that I've had excellent service.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hello Don, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 8th, 2021

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Verified Customer

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Anonymous De Bary, FL

Home Buyers Warranty always has a quick response to my needs. Recently, I had work on a spa that I needed to have done in a quick and efficient manner and the contractor did a great job. I've had a great response time from this company and have great experiences with the contractors they send to me.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Feb. 8th, 2021

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Verified Customer

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Laura Nolensville, TN

I have dealt with 2 other home warranty companies in the past and always ended up frustrated. They quickly found a repair company for me who came out quickly to diagnose the problem, order the part and return to install the part with only one phone call from me.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Laura, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Feb. 4th, 2021

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Verified Customer

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Jeff Orange Park, FL

This company was recommended to me by a repairman that I have a lot of trust in. I’ve had other home warranty services and they have not performed like 2-10. They are very generous. We got a new refrigerator completely covered including the installation.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Jeff, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 2nd, 2021

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Verified Customer

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Ronly Land O Lakes, FL

The real estate agent purchased it for us. Purchasing a used house sometimes had issues and having a warranty gives you peace of mind. 2-10 is responsive and thorough. They fixed my repair quickly with little effort on my side.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi Ronly, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Feb. 2nd, 2021

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Verified Customer

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Robert Bradenton, FL

Called in yesterday because my dishwasher was making noise. A gentleman called me two hours later and showed up at nine thirty this morning and found the motor had to be changed. This is the second time this technician has come, the first time was for the refrigerator. He is excellent. Typically they respond very quickly and professionally.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey Robert, thanks for your fantastic rating. Everyone at 2-10 Home Buyers Warranty works really hard to make it easy for you to recommend our services to others. Thank you for your continuing business!

Feb. 9th, 2021

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Verified Customer

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Chase Owensville, IN

They’ve fixed every issue we’ve had so far. Right before Christmas, we had out hot water heater go out and they made quick contact with the provider. They weren’t able to replace it until after Christmas but it was still very quick work.

3 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Chase. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 9th, 2021

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Verified Customer

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Anonymous Atlanta, GA

When we moved into our new house we found some problems with the dishwasher and some other issues that we didn’t know how to fix so we called on the home warranty. Every time, they tell me a half an hour before they arrive to do the job.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi, we’re happy that your service request went smoothly. At 2-10 Home Buyers Warranty, we take pride in making the service request process as smooth as possible. Thanks for your continuing business!

Feb. 9th, 2021

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Verified Customer

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Anonymous Youngstown, OH

2-10 came with my house purchase. The only time I’ve had a problem with a leaky toilet, it was handled in a professional and prompt manner. The technician was very professional and did a good job. I appreciate that the process is simple and not a long drawn out process where you have to make several phone calls.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi, we’re happy that your service request went smoothly. At 2-10 Home Buyers Warranty, we take pride in making the service request process as smooth as possible. Thanks for your continuing business!

Feb. 9th, 2021

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Verified Customer

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Ann Loganville, GA

There's been a lot of miscommunication sometimes when I'm having a problem and it usually takes longer to get it solved. Our hot water heater failed and it took three days to get someone to come out here and they did come out here but they had to go back for the part. They charged me while I was waited for the service. They were trying to charge me a second time or that initial payment and the hot water heater's part was the wrong one, when it was re-ordered I had to wait longer and then when they did get it working it didn't work that day.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Ann, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 9th, 2021

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Verified Customer

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Brian Myrtle Beach, SC

We purchased our home and within a few weeks there was an issue with hot water heater and we called 2-10 and they got us an appointment promptly. The technician was prepared with the equipment to handle the situation. I would recommend them.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Brian, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 9th, 2021

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Verified Customer

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Richard Owings, MD

Every time I call for something they’ve been able to get it resolved. They had a technician out the next day to resolve the problem with the air conditioning. The website is buggy on both the desktop and the mobile version so I typically have to call in and speak to an actual person to get a ticket opened. It is more expensive than other home warranties I’ve had for the same service.

3 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Richard, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 9th, 2021

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denny dalton

This company has employees who care about handling your service needs! They are awesome. Everyone

2 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi denny dalton, we're glad to hear you feel that way. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Oct. 2nd, 2024

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Gene E

Excellent customer service and a warranty company that actually pays its claims!

3 weeks ago

Reply from 2-10 Home Buyers Warranty

Hi Gene E, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Sep. 27th, 2024

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kenya miles

The worst company to ever work with. I turned in a claim 2 MONTHS AGO about my water heater. I just had surgery and it’s depressing not to have water to shower with. I would never recommend this company to anyone. RUN FAR AWAY!!

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi kenya miles, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Aug. 30th, 2024

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Latoria McMiller

210 Warranty has the worst service I never seen. We have had this service for 19 years and the service is horrible. They have to come out every single year to fix the air conditioner unit. They will not replace the unit. It's always hard for them to find contractors because they're not giving quality service. We have to pay the 75 deductible every time even if they have already came out within a few months. I'm hoping soon to find another warranty company because this is unsatisfactory.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Latoria McMiller, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Aug. 22nd, 2024

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Shay Nathaniel

Worst company ever. I been having issues since June 8th with my Air conditioning unit. They took so long to fix my Air Conditioning Unit I had to hire someone else. I was suppose to be reimbursed and I had so many issues with them sending the reimbursement check to the wrong address, adding names to my check that's not on my account etc... Also hiring a company to fix my ac unit that has a 2 for there rating. Just tired of calling and be on hold for 45+ mins

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Shay Nathaniel, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Aug. 5th, 2024

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Jacob Martinez (Falcon5360)

This company needs to have their customer service Training. For example: we have been lied to, we have been without for 7 weeks without our washer because they do not keep up with their contractors, now that they will order parts because we are over our limit they will only offer 1/3 of the cost of a new unit. This unit is only 3 years old. When we ask to talk to a supervisor it does not happen, because there customer care people do not want to lose thierd job.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Jacob Martinez (Falcon5360), we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Aug. 5th, 2024

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kym2506

Just cancelled them today 12 July!!! Absolutely useless company!! AC (compressor) died on a Saturday and got an emergency visit on Sunday morning which was great. But the good part ends there, the first tech wanted me to do his legwork and pay ahead for the warranty items which is a flat NO! The next 4 technicians would not deal with a manufacture warranty, the last wouldn't deal with a Trane system. It had already been 14 days without AC. So I had to go out of network which cost me 3600 dollars they would only comp me 360. Their excuse was we could have found a technician that didn't mind dealing with a manufacture warranty. Mind you I'm here in Northern Va and its been 93+ degrees in my house this entire time. Had to buy window units to get by, but you wanted me to wait additional time to you can keep contacting technicians until you find one that works. So told them to keep the 360 and I cancelled them. Would give the entire company negative stars if I could. Date of experience: July 01, 2024

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi kym2506, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 24th, 2024

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Nas Heit

TRUST ME, you do not want to do business with this company. I would give it 0 stars if possible. I had a warranty for a few years and then my refrigerator broke and I made a claim. They only gave me $1400 for a refrigerator valued at $2999. I tried cancelling my warranty for the following year that I paid for in full after this issue and they decided they were not going to give me a refund and cancelled it anyway. It is July 2024 and the warranty was supposed to be good until June 2025. They robbed me blindly twice. There are so many other warranty companies. Please do not sign up with them. You will absolutely regret it. I wish I had done more research. They have horrible reviews.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Nas Heit, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 16th, 2024

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Megan Miller

Negative 1,000 Stars. Been trying to get a broken dishwasher replaced for three months (and counting). 2-10 previously agreed to replace the dishwasher after an all out brawl that required the BBB’s involvement twice. Long story short, 2-10 ordered a dishwasher that was too big. The tech was unable to install the wrong dishwasher and removed the broken one now resulting in a gaping hole in our kitchen. Today the rep stated that “the service agreement indicates that it is the [untrained, non-professional] customer who is responsible for obtaining the measurements, thus the too-large dishwasher was the result of my own negligence”. While on a tediously lengthy hold, I read the service agreement which was void of such statement. I asked for that legality to be produced in writing. It could not be produced. 2-10’s closing argument was that “it must not be written anywhere, it is just company policy”. Therefore, ANY measurements obtained by ANYONE would still not have resulted in a dishwasher that appropriately fit the space. 2-10 further stated that they would only cover the too-large dishwasher and that there was no other option, despite being a home warranty company with an obligation to its customers. This binding legality also could not be produced in writing. To quote the service agreement, 2-10 states that “If we determine replacement is appropriate, we will use reasonable efforts to find a replacement Item or Component (a “Replacement”) that performs the primary function, capacity and efficiency of the Covered Item or Component being replaced.” (Page 6, paragraph 3). Only offering a too-large dishwasher is not a reason effort to replace an appliance. I said this to the representative and she insisted that nothing could be done. A supervisor remained unavailable for the duration of the call. In summation, this a company that does not make “reasonable efforts” for their customers, hence proven by an this and all of my previous complaints.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Megan Miller, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 19th, 2024

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W. Smallwood

I've been with 2-10 since 2019. It has been a great experience so far I enjoy the quick response when i have a problem. Pricing and service is great! Thank you!!

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi W. Smallwood, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jul. 11th, 2024

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Doug Ulrich

I have had two claims this year with this warranty company. I "supposedly" have their Supreme Coverage. My first claim was for a garage door opener that quit working entirely, the motor burned out. It cost me $850 for a replacement unit, not including installation. 2-10 paid $150. My second claim was for a dishwasher that also quit working completely, it was not repairable. It cost me $1,300+ for a new unit ands $240 to have it installed. 2-10 again paid a whopping $150. Needless to say I will not be renewing this coverage. And I certainly would NEVER recommend anyone else buying it.

3 months ago

Reply from 2-10 Home Buyers Warranty

Hi Doug Ulrich, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jul. 11th, 2024

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Worst Customer Service EVER!

I have contacted customer service now 4 times. I am unable to log into the customer portal and all they can tell me is that they can enter a ticket to have someone call me back in 48 hrs. Not ONCE had anyone reached out to me to resolve my issue. I had a 2-10 at my previous home and didn't have any problems so when I moved to a new home I figured I would use them again. BIG MISTAKE. I've asked to have my call escalated to a manager and again they had to enter a ticket for a call back. Moving from one address to the new one has caused an issue with the portal. I asked them to delete my profile and I would set up a new one. Again I was told a ticket needed to be opened. After 4 calls and countless hours wasted and never getting a call back is extremely frustrating. I was a customer service manager and took escalated customer calls on the spot. 2-10 obviously doesn't care about customer service once they get your money for the policy. I hope I never have to use it because I think I would have a very difficult time getting a claim opened. This is no way to handle your customer service. Again I sit here waiting for a call back that will probably never come. I guess a more serious approach will be needed to get a resolution. Due to this horrible customer service experience I would never recommend this company to anyone.

3 months ago Edited June 28, 2024

Reply from 2-10 Home Buyers Warranty

Hi Worst Customer Service EVER!, we're sorry to hear about the issues you've experienced. What you've described is not the experience we aim to provide. If you are still in need of assistance, please send us a private message at facebook.com/210HomeBuyersWarranty and we'll be happy to help in any way we can.

Jun. 28th, 2024

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Verified Customer

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Susan

Service was good had a few bad experiences with service Just because too expensive $78 monthly then $125 deductible and pricey co pays on top of those expenses

6 months ago

Reply from 2-10 Home Buyers Warranty

Hi Susan, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Apr. 2nd, 2024

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Verified Customer

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Bobby

When I called them, they were very helpful. I always use the automated system. They get somebody out as soon as possible in a timely manner.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Bobby, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Jodi

I had to replace a water heater. And it was fast enough service and very professional. It was just professional and friendly service.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Jodi, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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Verified Customer

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Candace

I had a problem with my dishwasher. They had to take it out in a few days, and they covered the cost of getting the dishwasher replaced completely.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Candace, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 5th, 2024

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SJC

No complaints the contract is straight forward just glad I added the higher payout for parts. Been using them for almost 7 years the contracts are very good so far from my experience.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi SJC, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jun. 12th, 2024

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HANOVER

I recommend all of Hanover Homeowners to get 2-10 before their warranty expires. Good service but I find that they need to cover more part with the new updated refrigerator parts including the LED bulbs.

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi HANOVER, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 5th, 2024

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Gloria Segaya

I like how when the 2 -10 warranty solve the problem as soon as possible. Do not like one of the dispatch operator from a recommended company that serviced me who she argued with me .

4 months ago

Reply from 2-10 Home Buyers Warranty

Hi Gloria Segaya, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 31st, 2024

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Brad Hansen

Fast, friendly, coverage...everything is top notch. I've had 4 claims and each one has been resolved quickly and at minimal expense. I highly recommend this warranty company!!!

5 months ago

Reply from 2-10 Home Buyers Warranty

Hi Brad Hansen, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 22nd, 2024

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Roy

2-10 has lived up to every expectation since I have used this company. I’m extremely happy with the cost, service and timeliness to resolve all of my warranty needs. I recommend this company!

5 months ago

Reply from 2-10 Home Buyers Warranty

Hi Roy, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

May. 16th, 2024

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Verified Customer

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Kate Calica Falls Church, VA

I like that you can trust someone to work on your home when something gets broken. You have the peace of mind knowing that it will be fixed soon without spending too much.

8 months ago

Reply from 2-10 Home Buyers Warranty

Hi Kate Calica, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 25th, 2024

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Verified Customer

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Kaitlyn Ward Denver, CO

So far we have only had one claim but the process has been very easy. The repair was 100% covered. Filing the claim was easy and I was pleased with the whole process.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Kaitlyn Ward, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 18th, 2024

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Verified Customer

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Eric

I like the ease of putting in an order of service. The website makes it easy to find the area of service needed. They tell who is coming to service the need.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Eric, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 18th, 2024

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Verified Customer

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Nina Mize Milford, DE

We have received prompt responses to our service requests. 2-10 Home Buyers Warranty used very dependable, respectful and knowledgeable technicians/repair persons.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Nina Mize, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 18th, 2024

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Verified Customer

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Kim Colorado Springs, CO

Love the customer service with 2-10, no complaints with the contractors customer service.. concerned that we're still having some of the issues after four times coming out. My fault I haven't called them back again...

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi Kim, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Nov. 29th, 2023

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Verified Customer

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Daniel Baker Lee's Summit, MO

I am very happy with my coverage. But the communication is awful and needs to be better. It’s so hard to talk to a rep. And I normally have to wait on hold at least 10 minutes before I speak to someone. I don’t receive email updates about claims or scheduled deliveries.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Daniel Baker, thank you for your feedback. We appreciate your patience and we’ll do our best to make sure that you have a more positive experience next time. Thanks again for your feedback and thank you for being the best part of 2-10 Home Buyers Warranty.

Nov. 21st, 2023

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Verified Customer

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Nelson

Every time I had an issue it was resolved really quick. You just pay the $89 and you basically get excellent service from different companies, it's excellent.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Nelson, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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Deborah

I just recently used my warranty for my hot water heater. The experience went great. The only downfall was, I was not aware that there are certain certain fees that the home warranty does not pay which I had to pick up.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi Deborah, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

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Verified Customer

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William

They've always been very responsive. I've only had two or three claims in eight years. But they've always been very responsive and quick to handle my issue.

11 months ago

Reply from 2-10 Home Buyers Warranty

Hi William, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Nov. 15th, 2023

2-10 Home Buyers Warranty Reviews