Choice Home Warranty: Read 52,612 User Reviews From Real Homeowners

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joseph ,

argumentative on coverage; too many parrots reading from a script; no personal interaction; everything by email; customer service non-existent

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Oct. 20th, 2020

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Jim Gillin Daytona Beach, FL

professional and timely = good feedback from Tech

6 years ago

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Norma Sizemore Dayton, OH

EVERY TIME I HAVE CALLED THEY HAVE BEEN NICE TO ME

6 years ago

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Barcos Hector Brooklyn, NY

Excellent technician with great experience

6 years ago

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Barcos Hector Brooklyn, NY

Excellent technician with great experience

6 years ago

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Aaron Cooper Gulfport, MS

very nice, prompt, always get the job done.

6 years ago

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Stephen R Gawith Salina, KS

The prompt service was above what I expected.

6 years ago

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1-Michael Rinaldi Jr; 1-2 Las Vegas, NV

easy to contact and did great job-very helpful

6 years ago

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Margaret James Raleigh, NC

You send a qualified professional when I need someone to fix something.

6 years ago

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Jeff Allison Ashland, OR

Even when you pay for extra coverage, the small print of their contract voids all coverage. Customer service as extremely slow and uncaring.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director.

Oct. 8th, 2020

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Ronda Thacker Washington, DC

They were very helpful and answered my questions.

6 years ago

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David Hooks

The issue is resolved in a timely manner.

6 years ago Edited January 10, 2024

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alfreda Stone Mountain, GA

The service was great. Technician was excellent

6 years ago

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Gerardo G Valles El Paso, TX

Quick answer service call hoping on Quick service

6 years ago

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Lillian Canamar ,

Very nice and promptly service. Thank You

6 years ago

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Terry Little River, SC

The plumber was a nice guy, he fixed our problem like a real pro.

6 years ago

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Carol Lewis Myrtle Beach, SC

Simple, easy and quick. Sign up and start saving today!

6 years ago Edited September 14, 2021

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Osvaldo Carmenate Clermont, FL

Placing a claim online is simple and quick.

6 years ago

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Kenneth Gardiner Henderson, NV

Prompt response time was great. Service was great.

6 years ago

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Jeff Cicotte

Excellent service, quick claim response!

6 years ago Edited August 8, 2024

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Anonymous Austin, Texas

expert diagnosis and prompt service. good explanation.

6 years ago Edited July 23, 2026

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Karolyn572 Bayville, NJ

My repairman was awesome! Would love to have him back

6 years ago

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Keitha Burpo ,

Great customer service. Always get the problem fixed.

6 years ago

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Oranna Franklin Charlotte, NC

The customer service agent was very friendly and helpful

6 years ago Edited September 14, 2021

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Wilburn Crosby, TX

Great quick response for getting the problem fixed!

6 years ago

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Nelson Zamora Chicago, IL

Great service and response time. Reasonable price for service.

6 years ago Edited September 14, 2021

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Jackie Brown Houston, TX

Great service from speaking with agent Sarah to the company who came to help.

6 years ago

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Steve Simon Fishers, IN

Quick to respond. Expert repair men. A “real” warrenty

6 years ago

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John W Thompson Plano, TX

service was very prompt and professional.

6 years ago

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joseph cutuli

great service, saves me hundreds of dollars on my repairs

6 years ago Edited January 10, 2024

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William Richardson Lafayette, LA

There's nothing good about this company. Not enough attention to my needs as a customer. I've had 3 failures on the same system.

6 years ago

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Clark Sain Chicago, IL

I was approved to getting my repairs done in the same day.

6 years ago

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Rojelio Villarreal New Braunfels, TX

quick and courteous service. Thank u you.

6 years ago Edited January 10, 2024

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Cindy Tucson, AZ

Very friendly and Quick to help Keep up the good Work!!

6 years ago

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ortizmartin01 Colorado Springs, CO

The tech was very professional and friendly

6 years ago

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Eric Lee Atlanta, GA

Seamless and straight to the point. Thanks

6 years ago

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Tom Abbeville, SC

Just a very good introduction and sign up.

6 years ago

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agarzaldynrd Austin, TX

Troy was great and explained everything very clearly.

6 years ago

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Tim Winter Garden, FL

That I can call and get a service call assigned.

6 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Sep. 10th, 2020

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GG Texas City, TX

Thanks you for helping get our a/c fixed.

6 years ago

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Jmj1246 Las Vegas, NV

At no time did your sales person say thank you when I purchased policy

6 years ago

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Homeowner803 Columbia, SC

Choice Home Warranty is very helpful and quick to respond to any problems.

6 years ago

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Sara Parker Forney, TX

Good experience: repair tech came quickly!

6 years ago

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Bob LeVine Fountain Hills, AZ

Repair man was prompt, neat and efficient.

6 years ago

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TYMO TRANSPORTATIONS INC Orlando, FL

Very good job. Knowledge quick easy fix.

6 years ago

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David Meno Jacksonville, FL

Always providing the service I requested of them.

6 years ago

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Roland swann Baltimore, MD

Very knowledgeable and worked hard to get us good price. Thanks

6 years ago

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Roger F Maude Lancaster, TX

Quick and easy signup. Looks like I got a very good deal.

6 years ago

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PETER MIDDLETON Dallas, TX

Customer service is good but the fine print is very restrictive.

6 years ago

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Jessie Dicker Pevely, MO

They made getting a repair very easy and stress free

6 years ago

Choice Home Warranty Reviews