Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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john scanlan Buzzards Bay, MA

when you call, they talk in head piece and too much background noise.

3 years ago

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Verified Customer

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Larry J Goldstein Carnegie, PA

All of your coverages have way too many limitations on warranty coverage.

3 years ago

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Verified Customer

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Edon Freiner Cassville, NJ

Really bad service. We never get what bed from them in a timely fashion

3 years ago

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Verified Customer

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Andrew Morey Hazlehurst, GA

Never followed up on claims about plumbing.

3 years ago

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Verified Customer

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Tom VanDeren Greer, SC

i paid for my hot water heater my Choice Home warranty was actually useless

3 years ago

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Deidre

I wish I hadn’t renewed for another year

3 years ago Edited January 14, 2026

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Verified Customer

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Greg Muskogee, OK

I pay premium paid the $85 claim March 14th and still no air conditioner

3 years ago

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Verified Customer

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Khyle Wabash, IN

I felt robbed! And no one helped me I still don’t have a working dishwasher

3 years ago

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Verified Customer

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Ray

Dissatisfied with how claims are done and the coverage given

3 years ago

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P C Las Vegas, NV

Not 24 hrs claim call center like they ofer in the advertising

3 years ago

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Verified Customer

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Marcia Dayton, OH

My last claim on my furnace was not covered.

3 years ago

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Vicente Pastor Rowlett, TX

I have to wait 3 day until find the right plumber

3 years ago

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Verified Customer

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Holy Fire Lake Wales, FL

Their 24-48 hour service call turned into 8 days!

3 years ago

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Verified Customer

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JL Reece Argyle, TX

No worth is money I spend monthly. May try another service.

3 years ago

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Carole Tavelle Lexington, SC

The rep Tamar was rude Anything else I would express would be negative.

3 years ago

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Cathy Ravello Apex, NC

CHW team help me with my problem..they were great

3 years ago

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Paul Kuehn St Louis, MO

Too long a delay in assigning a tech and onsite arrival

3 years ago

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Verified Customer

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Stacey Vaughan McMinnville, OR

Paid for 2 service calls 75 ea and never fixed my heater and ceiling fan

3 years ago

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RB OCONNOR Tampa, FL

3 technicians 4 weeks later still no ice maker,

3 years ago

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Verified Customer

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Rosa Falu

Too many exemptions, not enough contractors for rural areas. Rip-off!

3 years ago

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Verified Customer

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Jimmie Little Aurora, IL

To slow for service . Quick to take your money.Slow

3 years ago

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Christina Houston, TX

Choice warranty didn’t fix my stove or offer a reasonable replacement value.

3 years ago

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Ron Johnk Winston-Salem, NC

Whittington hvac not repairing my ht pump

3 years ago

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Alisha Breakfield

Customer service has gone down. Disappointing

3 years ago Edited January 10, 2024

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Michele Greene

Horrible experience!!!! Non cooperative and I ban extremely disappointed!!!

3 years ago

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Jim Pana, IL

we were without a dishwasher for over 2 months no happy with this situation

3 years ago

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Kenneth St Louis, MO

Some of the items were repaired or replaced. Two were not.

3 years ago

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Maurice Charleston, SC

Your choice of subcontractors has been very disappointing for the most part

3 years ago

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Sally VanArman Marshall, MI

Not getting someone to fix my water leak in the bathroom.

3 years ago

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Phil Kapolei, HI

It’s been over a month and no one has contacted me about my claim

3 years ago Edited January 10, 2024

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William Baltimore, MD

I have asked to cancel for 2minths and they keep changing me.

3 years ago

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Elizabeth Dallas, TX

The companies that are involved are good for the most part

3 years ago

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Susan Pensacola, FL

Follow through not acceptable. Claim not resolved

3 years ago

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Jerry Nutt Tulsa, OK

Declined incorrectly, had to out of pocket to get completed

3 years ago

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Robert Alvarez Hollywood, FL

Has gotten too expensive and repairs take too long.

3 years ago

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Ralph Riverview, FL

Haven't seen tech yet,after 4 calls .getting ready to cancel this company

3 years ago

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Carson Nashville, TN

Day 20 on no heat, without the warranty would’ve had same day service.

3 years ago

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henry b miller Columbia, SC

Rep would not allow an appoint. to speak with me.

3 years ago

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Paula

They never seem to be able to find a repair man for anything I need repaired

3 years ago

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Iris Trampe Springville, IA

dislike they did nothing in finding a technician to fix my furnace for a week.

3 years ago

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al spriggs TX

took far too long to have a repair person respond

3 years ago

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JONI SHADE Hilliard, OH

Everything is fixed as cheap as possible. Nothing big is included.

3 years ago

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Rob Gore McKinney, TX

Wonderful technician. Terribly, terribly slow service.

3 years ago

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Marie gubitosi Cassville, NJ

Takes too much time before you are assigned a tech.

3 years ago

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Stanley Moore Millbrook, AL

Poor customer service Poor coverage for service calls Not worth the premium

3 years ago

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Jim Batten Mansfield, TX

Worst service and i will not renew at the end of current contract.

3 years ago Edited February 14, 2023

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Doug Martin Hamilton, AL

Nothing gets approved. Corrections to paperwork not accepted.

3 years ago

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Syed Sadiq Hassan Elmhurst, IL

Should improve customer service. Should improve tech searching

4 years ago

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Barry Dossenko Waynesville, NC

Took 4 months to handle the plumbing claim and it is still not done.

4 years ago

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Ray Garwacki Atlanta, GA

Awful,this company is in the business of rejecting valid claims

4 years ago

Choice Home Warranty Reviews