LOUD Security Systems Reviews

4.3

star star star star star_half

29 User Reviews

7.2

Overall Score

Compare

4.3

star star star star star_half

29 User Reviews

7.2

Overall Score

Compare

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Summary of Reviews

Star Rating

4.3

star star star star star_half

29 Reviews

Review Breakdown

5 grade

62%

4 grade

21%

3 grade

2 grade

1 grade

10%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

star star star star star

Jeffrey Kennesaw, GA

We did take a lightning strike and fortunately for us there, Loud was very prompt and came back out the next day to change the motherboard. Then we had a short outtage recently last week. I called to remedy that because it was setting off the alarm system. So I say the equipment is fine. There's always the latest and greatest and it will probably be time for us to upgrade soon, but right now we're doing great. If I ever have a problem, they are always prompt to give me a solution and figure out what's going wrong or replace equipment that that might have been defective. They've always done very well.

3 years ago

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Verified Customer

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Leroy Atlanta, GA

The actual representative that came when I had my second install was really nice and very helpful. She came to my office and got everything set up. Also, whenever I call with something they're always quick to respond. Once you get with a system, there's so many other components that come with it, but I live in an apartment so I was only able to use two. So there are things I can't actually use.

3 years ago

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Verified Customer

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Tara Smyrna, GA

They keep up with the times and I've had to upgrade when needed so I wasn't lost in the shuffle keeping older, outdated equipment. They have great customer service because someone always answers the phone when I had a question and they are just very responsive.

3 years ago

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Verified Customer

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Anonymous Marietta, GA

I've had LOUD Security Systems for over a decade. Rarely do we have a problem with the equipment. The customer service is very responsive; their accessibility is the best thing about the company.

3 years ago

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Verified Customer

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Laura Lowe Canton, GA

The system we have is very dependable and easy to use. I've accidentally set off the alarm a couple of times and calls are made immediately to check and make sure I'm ok.

3 years ago

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Verified Customer

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Tom Knecht Clarkesville, GA

Their personnel are responsive, competent, and exceptionally helpful when problems arise.

3 years ago

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Verified Customer

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Randall Knighton Duluth, GA

They're adaptive to the needs of their customers from both a technology standpoint and a customer needs standpoint.

3 years ago

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Jo Anne Medlin Kennesaw, GA

LOUD has met all my expectations. I am totally pleased with the system that I have and would not want to update at this point. I am soon to be 89 years old and would be technically challenged with another system.

3 years ago

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Verified Customer

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G. Dawsonville, GA

I haven't had any problems, and when I did have a problem come up, they were out the next day.

3 years ago

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Verified Customer

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Anonymous Kennesaw, GA

I haven't had any problems with the equipment that they have provided for over 6 or 7 years now.

3 years ago

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Verified Customer

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Gloria Brooks-Cardone Mableton, GA

System runs smooth and any inquires are met with confident answers.

3 years ago

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Verified Customer

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Bob Lilburn, GA

I feel comfortable with them and I think they're doing a good job.

3 years ago

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Eric Kennesaw, GA

LOUD Security has always been one of my favorite security companies in Atlanta. They give great service and they always support the community.

8 years ago

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Verified Customer

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Jean D Lawrence Marietta, GA

System has always worked great. no problems

3 years ago

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Verified Customer

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Brian Bassett Atlanta, GA

Rarely have an issue with the system. Always great service.

3 years ago

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Dennis Richard Dingivan Peachtree City, GA

We have had other Alarm Companies in the past. Loud appears to be a good value and very attentive.

3 years ago

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Joann Maj Decatur, GA

Very quick to respond to requests for service and technicians are very knowledgeable

3 years ago

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Goodwin Doris Fairburn, GA

Great customer service is always provided

3 years ago