LOUD Security Systems Reviews

Service technicians were GREAT! very professional, fast, answered all my questions and cleaned up/move items back after installation. HUGE area of improvement needed - customer service. Had to call THREE times to get info on the alarm system/camera set up. I had 1 camera installed and asked for a second (tech said they'd call to schedule) but I NEVER received a call. I also asked for the total amt to be sent BEFORE installation and it never was.

when I call them I usually get a call back pretty quickly. I've had this system for a number of years. Recently, I've had a few problems in that sometimes when the alarm goes off, I don't ever get a call. I've been told that it's a problem with the cell tower. I have been thinking of giving up my land line, and if I do that then I will have to get rid of the security system because it goes by my land line.