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Guardian Alarm Company Reviews

Is This Your Business?
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5.8

Overall Score

Star Rating

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3.4

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13 Reviews

Review Breakdown

5 grade

54%

4 grade

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3 grade

0%

2 grade

23%

1 grade

23%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Al Maciulis Frankenmuth, MI

I had a great experience with the sales representative Mike of Guardian Alarm Security who took a lot of time to explain the different options and wasn't "pushy"at all. The technician Justin was not only very efficient but very professional and informative. He answered all our pertinent questions in depth. Further he was amazing in the fact that he left his personal service number by telling us if there are any difficulties in the security system function to call him immediately and true to his word a problem did occur and he returned our call as soon as it was possible. This is an unsolicited advice but if you are dissatisfied with your current home security system provider or are looking for one, consider Guardian Alarm Home Security for the reasons stated above.

7 years ago

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Bill Hazelrigg

They have been great since day one (have had this service for several years now). They have called when the smoke alarm went off (bad cooking in the kitchen) and when the front door did not close and opened when I was away. They called me on my land line, my cell phone and then my emergency contact. They have been great to deal with...and I have not had any problems. I would recommend them.

8 years ago

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Paula Alexandria, KY

Excellent service and very fast response time. Everything was amazing from Sales appointment to my install. My salesperson followed up the following day after my system was install and even personally delivered more yard signs and stickers to me when I needed them.

7 years ago

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Gary Sorrento, FL

We have been using Guardian Alarm Services Co. for 5 years in this home. Prior to moving in this new home, we also had Guardian as our security, alarm service in our previous home for 11 years . There was to be no question for us to stick w/ Guardian when we moved in.. They are very responsive to any situation, including when a mistaken alarm tripped by us or when we do a periodical test. The same professional, knowledgeable and friendly service tech did the installation in both of our homes. We couldn't be more comfortable and satisfied using Guardian's services.

3 years ago

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William L Strong Brighton, MI

for 20 years (since 1997) we have used (and continue to do so) Guardian Alarm and have no negatives during that time, including the initial installation.

8 years ago Edited September 14, 2021

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Laura Mccall Marysville, CA

Guardian is amazing, I feel very protected in my home right now. Customer service is super helpful and they walk me through anything I need help with or they send a technician out quick quick

3 years ago

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Nancy Oliver Lake Orion, MI

We have had guardian alarm for years. Always felt protected and safe. Prices are reasonable and customer service is tremendous.

3 years ago