GeoArm Reviews
3.3
5.8
Overall Score
Matthew Titus Lexington Park, MD
I've been looking forward to leaving my previous Alarm company for YEARS. As soon as the date was within reach I looked into alternative Alarm.com providers and I came across GeoArm after being referred to them by Alarm.com themselves. Drew at GeoArm answered all my questions about switching over and what I needed to consider. After I finally had all the things I needed I reached out and within an hour Drew was able to assist me in getting me switched over.
After dealing with the mostly unhelpful and often dismissive customer service department of my former Alarm provider it was a great relief to find that GeoArm doesn't operate that same way. If you have an above average understanding of the DIY Alarm landscape and looking to get away from your current provider consider reaching out to GeoArm.
6 years ago
Reply from GeoArm
Thank you so much for your incredible review, Matthew!
We're honored that Alarm.com referred you to GeoArm, and even more grateful that you chose us for your monitoring service. We know changing alarm providers can seem overwhelming, so we're thrilled to hear Drew was able to answer your questions, guide you through the process, and have your system transferred so quickly once everything was ready.
We'll be sure to share your kind words with Drew. He is passionate about helping customers make informed decisions and ensuring every transition is as smooth as possible.
At GeoArm, we believe knowledgeable, responsive support should be the standard, not the exception. Whether someone is new to DIY security or has years of experience with Alarm.com systems, our goal is to provide honest guidance without high-pressure sales tactics and to help customers get the most from their existing equipment whenever possible.
Thank you again for your thoughtful recommendation and for placing your trust in GeoArm. We sincerely appreciate your business and look forward to serving and protecting you for many years to come!
Sincerely,
GeoArm Team
We're honored that Alarm.com referred you to GeoArm, and even more grateful that you chose us for your monitoring service. We know changing alarm providers can seem overwhelming, so we're thrilled to hear Drew was able to answer your questions, guide you through the process, and have your system transferred so quickly once everything was ready.
We'll be sure to share your kind words with Drew. He is passionate about helping customers make informed decisions and ensuring every transition is as smooth as possible.
At GeoArm, we believe knowledgeable, responsive support should be the standard, not the exception. Whether someone is new to DIY security or has years of experience with Alarm.com systems, our goal is to provide honest guidance without high-pressure sales tactics and to help customers get the most from their existing equipment whenever possible.
Thank you again for your thoughtful recommendation and for placing your trust in GeoArm. We sincerely appreciate your business and look forward to serving and protecting you for many years to come!
Sincerely,
GeoArm Team
Jul. 16th, 2026
Paul Seeberg Marion, MA
Great company. No pressure. Great products. Great support. NO CONTRACT. again..... NO CONTRACT!!!
you buy and install the equipment, and get monitoring service if you want!
They are very helpful setting up the system.
Newest technology - dual path (cellular and wifi), geofencing, built in home automation..
If you dont like the service, cancel your monitoring (and system in 30 days as well!)
You own the equipment! You can access the programming of the alarm panel! Most companies lock it out. You can add sensors and modify the system to your liking without having to call the installer because the installer is you!
They have the latest DIY wireless systems like QOLsys which are cutting edge including security, home automation, video, wifi and cellular technology!
One note. You will be charged for the hardware when you place the order. The order, if not in stock, may take a week or more to get. Just the way it is.
Cutting edge hardware, dual path monitoring, outstanding support. Can't get much better than this!
8 years ago
Reply from GeoArm
Hi Paul,
Thank you so much for your amazing review!
We're thrilled to hear you've had such a positive experience with GeoArm and that you appreciate the features that make us different. Our goal has always been to provide customers with the freedom and flexibility they deserve—no long-term contracts, no high-pressure sales tactics, and no unnecessary service calls.
We firmly believe that when you purchase your security system, you should own it. That means having access to your alarm panel programming, the ability to add or modify sensors, and the freedom to choose whether you want professional monitoring—all without being locked into a lengthy agreement.
We're also glad you highlighted our knowledgeable technical support team. Whether it's helping with installation, answering questions, or getting the most out of the latest Alarm.com and Qolsys technology, we're always happy to assist.
Thank you as well for mentioning that some products may occasionally be subject to manufacturer lead times. We always do our best to communicate expected availability and ship orders as quickly as possible.
We sincerely appreciate your recommendation and your business. It means a great deal to our entire team, and we look forward to protecting your home for many years to come!
Much appreciation,
GeoArm Team
Thank you so much for your amazing review!
We're thrilled to hear you've had such a positive experience with GeoArm and that you appreciate the features that make us different. Our goal has always been to provide customers with the freedom and flexibility they deserve—no long-term contracts, no high-pressure sales tactics, and no unnecessary service calls.
We firmly believe that when you purchase your security system, you should own it. That means having access to your alarm panel programming, the ability to add or modify sensors, and the freedom to choose whether you want professional monitoring—all without being locked into a lengthy agreement.
We're also glad you highlighted our knowledgeable technical support team. Whether it's helping with installation, answering questions, or getting the most out of the latest Alarm.com and Qolsys technology, we're always happy to assist.
Thank you as well for mentioning that some products may occasionally be subject to manufacturer lead times. We always do our best to communicate expected availability and ship orders as quickly as possible.
We sincerely appreciate your recommendation and your business. It means a great deal to our entire team, and we look forward to protecting your home for many years to come!
Much appreciation,
GeoArm Team
Jul. 16th, 2026
Review Source
Reggie Fairchild NC
I've been using GeoArm for remote monitoring of my fire and security system for several years. The no-contract monthly cost is right and service is great. I just talked to their agent Sal. In a friendly, helpful way, he guided me over the phone so I could get the system to recognize a new smoke and heat detector. I've talked to Sal before. I appreciate the care he and the rest of GeoArm have provided.
4 years ago
Reply from GeoArm
Hey Reggie,
Thank you so much for your thoughtful review and for trusting GeoArm with your fire and security monitoring for so many years!
We're delighted to hear you've enjoyed the value of our no-contract monthly monitoring and, most importantly, the level of service you've received. Sal will be especially pleased to know his friendly guidance and technical support helped you successfully enroll your new smoke and heat detector. We'll be sure to share your kind words with him.
At GeoArm, our goal is to provide knowledgeable, responsive support whenever our customers need us, and it's wonderful to know we've earned your confidence over the years.
We truly appreciate your continued business and look forward to protecting your home for many years to come. Thank you again for choosing GeoArm!
Best Regards,
GeoArm Team
Thank you so much for your thoughtful review and for trusting GeoArm with your fire and security monitoring for so many years!
We're delighted to hear you've enjoyed the value of our no-contract monthly monitoring and, most importantly, the level of service you've received. Sal will be especially pleased to know his friendly guidance and technical support helped you successfully enroll your new smoke and heat detector. We'll be sure to share your kind words with him.
At GeoArm, our goal is to provide knowledgeable, responsive support whenever our customers need us, and it's wonderful to know we've earned your confidence over the years.
We truly appreciate your continued business and look forward to protecting your home for many years to come. Thank you again for choosing GeoArm!
Best Regards,
GeoArm Team
Jul. 16th, 2026
Review Source
Steven Ronsen Buffalo, NY
Don't think for a second that GeoArm's low cost means anything other than the best service and support. The only times I've needed their help is when my equipment (purchased directly by me from third parties) failed, and they didn't hesitate to intervene with the manufacturer to solve my problems. Just a great company to do business with. Two + years as a customer.
5 years ago
Reply from GeoArm
Thank you so much for your incredible review, Steve!
Your comments truly mean a great deal to our entire team. We believe that affordable, no-contract alarm monitoring should never come at the expense of outstanding customer service, so it's wonderful to hear that your experience reflects exactly what we strive to deliver.
We're especially glad we could help when your third-party equipment presented challenges. Even when equipment wasn't purchased directly from GeoArm, we're always happy to work alongside manufacturers whenever possible to help our customers get their systems back up and running.
Thank you for placing your trust in GeoArm over the past two-plus years. We sincerely appreciate your business and look forward to continuing to protect your home for many years to come!
Sincerely,
GeoArm Team
Your comments truly mean a great deal to our entire team. We believe that affordable, no-contract alarm monitoring should never come at the expense of outstanding customer service, so it's wonderful to hear that your experience reflects exactly what we strive to deliver.
We're especially glad we could help when your third-party equipment presented challenges. Even when equipment wasn't purchased directly from GeoArm, we're always happy to work alongside manufacturers whenever possible to help our customers get their systems back up and running.
Thank you for placing your trust in GeoArm over the past two-plus years. We sincerely appreciate your business and look forward to continuing to protect your home for many years to come!
Sincerely,
GeoArm Team
Jul. 16th, 2026
rkruz3 ,
Geoarm worked with me to improve my almost 20 year old alarm. They evaluated, considered and suggested a DIY solution without any pressure or hard sale. Phone support to install was excellent. They were very knowledgeable and Id say expert best of class even with my old alarm. Patient and worked with me for 2 hours on the phone to support my installation with no extra charge. All well above and beyond.
6 years ago
Reply from GeoArm
Thank you so much for your outstanding review!
It was our pleasure working with you to extend the life of your nearly 20-year-old alarm system. At GeoArm, we believe that if an existing system can continue to provide reliable protection, there's no reason to replace it unnecessarily. We're always happy to evaluate every customer's unique situation and recommend the solution that makes the most sensible, even if that means a simple DIY upgrade instead of purchasing a brand-new system.
We're especially pleased to hear our technical support team was able to guide you through the installation and provide the patience and expertise you deserved. Helping customers successfully install and configure their own systems is something we take great pride in, and we're glad the time spent on the phone made the process a success.
Thank you for choosing GeoArm and for taking the time to share your experience. Your kind words about our knowledge, support, and customer-first approach mean a great deal to our entire team. We truly appreciate your business and look forward to serving you for many years to come!
Much appreciated,
GeoArm Team
It was our pleasure working with you to extend the life of your nearly 20-year-old alarm system. At GeoArm, we believe that if an existing system can continue to provide reliable protection, there's no reason to replace it unnecessarily. We're always happy to evaluate every customer's unique situation and recommend the solution that makes the most sensible, even if that means a simple DIY upgrade instead of purchasing a brand-new system.
We're especially pleased to hear our technical support team was able to guide you through the installation and provide the patience and expertise you deserved. Helping customers successfully install and configure their own systems is something we take great pride in, and we're glad the time spent on the phone made the process a success.
Thank you for choosing GeoArm and for taking the time to share your experience. Your kind words about our knowledge, support, and customer-first approach mean a great deal to our entire team. We truly appreciate your business and look forward to serving you for many years to come!
Much appreciated,
GeoArm Team
Jul. 16th, 2026
Ed Schneider Wray, CO
Called a number of other companies that had much higher rates and many tried to get me to replace my system.
GeoArm was completely different. Signed up online - spent about 30 minutes on the phone with a technician who gave me some codes to type into my control panel and magic! It worked.
5 years ago
Reply from GeoArm
Thank you so much for the fantastic review, Ed!
We're thrilled to hear your experience with GeoArm stood out from the other companies you contacted. One of our goals is to help customers get the most from their existing alarm systems whenever possible, rather than recommending unnecessary equipment replacements.
We're glad your online signup was simple and that our technician was able to get your system connected and communicating with the monitoring station in about 30 minutes. There's nothing better than hearing everything came together just as it should!
Thank you for choosing GeoArm and for taking the time to share your experience. We truly appreciate your business and look forward to protecting your home for many years to come.
Sincerely,
GeoArm Team
We're thrilled to hear your experience with GeoArm stood out from the other companies you contacted. One of our goals is to help customers get the most from their existing alarm systems whenever possible, rather than recommending unnecessary equipment replacements.
We're glad your online signup was simple and that our technician was able to get your system connected and communicating with the monitoring station in about 30 minutes. There's nothing better than hearing everything came together just as it should!
Thank you for choosing GeoArm and for taking the time to share your experience. We truly appreciate your business and look forward to protecting your home for many years to come.
Sincerely,
GeoArm Team
Jul. 16th, 2026
Jim R Cleveland, OH
I have never had the level of support from a company that I have received from Geoarm. My recent experience with Drew was impressive. I have never had anyone go to the lengths that he did to help me out. Every company should strive to offer this level of customer service.
5 years ago
Reply from GeoArm
Thank you so much for your incredible review, Jim!
Your kind words truly mean a lot to our entire team. Providing exceptional customer service is at the heart of everything we do, so hearing that your experience exceeded your expectations is incredibly rewarding.
We'll be sure to share your comments with Drew. He takes great pride in helping our customers, and we're delighted to hear he went above and beyond to resolve your issue. Team members like Drew are a big part of what makes GeoArm special.
Thank you for placing your trust in GeoArm. We sincerely appreciate your business and the opportunity to protect your home, and we look forward to serving you for many years to come!
Much appreciation,
GeoArm Team
Your kind words truly mean a lot to our entire team. Providing exceptional customer service is at the heart of everything we do, so hearing that your experience exceeded your expectations is incredibly rewarding.
We'll be sure to share your comments with Drew. He takes great pride in helping our customers, and we're delighted to hear he went above and beyond to resolve your issue. Team members like Drew are a big part of what makes GeoArm special.
Thank you for placing your trust in GeoArm. We sincerely appreciate your business and the opportunity to protect your home, and we look forward to serving you for many years to come!
Much appreciation,
GeoArm Team
Jul. 16th, 2026
Sbob Merrick, NY
I sent them a spreadsheet with all my wireless devices and they programmed my panel. Very good tech support
6 years ago
Reply from GeoArm
Thank you so much for your wonderful review!
We're delighted to hear you had a great experience with our technical support team. Having your wireless devices organized in a spreadsheet made it easy for us to program your alarm panel accurately and efficiently, and we're glad the process went smoothly.
Our goal is to make every installation and system upgrade as simple as possible while providing knowledgeable, responsive support every step of the way.
Thank you for choosing GeoArm Security. We truly appreciate your business and look forward to serving you for many years to come!
Much appreciation,
GeoArm Team
We're delighted to hear you had a great experience with our technical support team. Having your wireless devices organized in a spreadsheet made it easy for us to program your alarm panel accurately and efficiently, and we're glad the process went smoothly.
Our goal is to make every installation and system upgrade as simple as possible while providing knowledgeable, responsive support every step of the way.
Thank you for choosing GeoArm Security. We truly appreciate your business and look forward to serving you for many years to come!
Much appreciation,
GeoArm Team
Jul. 16th, 2026
