GeoArm Reviews

I've been looking forward to leaving my previous Alarm company for YEARS. As soon as the date was within reach I looked into alternative Alarm.com providers and I came across GeoArm after being referred to them by Alarm.com themselves. Drew at GeoArm answered all my questions about switching over and what I needed to consider. After I finally had all the things I needed I reached out and within an hour Drew was able to assist me in getting me switched over. After dealing with the mostly unhelpful and often dismissive customer service department of my former Alarm provider it was a great relief to find that GeoArm doesn't operate that same way. If you have an above average understanding of the DIY Alarm landscape and looking to get away from your current provider consider reaching out to GeoArm.

Great company. No pressure. Great products. Great support. NO CONTRACT. again..... NO CONTRACT!!! you buy and install the equipment, and get monitoring service if you want! They are very helpful setting up the system. Newest technology - dual path (cellular and wifi), geofencing, built in home automation.. If you dont like the service, cancel your monitoring (and system in 30 days as well!) You own the equipment! You can access the programming of the alarm panel! Most companies lock it out. You can add sensors and modify the system to your liking without having to call the installer because the installer is you! They have the latest DIY wireless systems like QOLsys which are cutting edge including security, home automation, video, wifi and cellular technology! One note. You will be charged for the hardware when you place the order. The order, if not in stock, may take a week or more to get. Just the way it is. Cutting edge hardware, dual path monitoring, outstanding support. Can't get much better than this!

Geoarm worked with me to improve my almost 20 year old alarm. They evaluated, considered and suggested a DIY solution without any pressure or hard sale. Phone support to install was excellent. They were very knowledgeable and Id say expert best of class even with my old alarm. Patient and worked with me for 2 hours on the phone to support my installation with no extra charge. All well above and beyond.

Called a number of other companies that had much higher rates and many tried to get me to replace my system. GeoArm was completely different. Signed up online - spent about 30 minutes on the phone with a technician who gave me some codes to type into my control panel and magic! It worked.

I have never had the level of support from a company that I have received from Geoarm. My recent experience with Drew was impressive. I have never had anyone go to the lengths that he did to help me out. Every company should strive to offer this level of customer service.

I sent them a spreadsheet with all my wireless devices and they programmed my panel. Very good tech support