GeoArm
3.3
5.8
Overall Score
Author: Kalicia Bateman
Founded in 2008, GeoArm was a pioneer in the home security market based on the principle that business and home security should be easier and cost less money. GeoArm focuses first and foremost on the customer experience before anything else. GeoArm established itself as a low-cost business and home security solution for all skill levels of do-it-yourselfers. There are no contracts, no third party bills, and no hidden fees. Monthly monitoring starts at $8.
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The Good
- Online Transparency
- No Contract, No Cancellation Penalty
- Monthly Fees Starting at $8
- Home Security Equipment Options from Top Brands
- Free Lifetime Technical Support
- DIY Option — 2GIG EDGE
Online Transparency
GeoArm's website provides ample product and pricing information. Both desktop and mobile platforms offer users an integrated search feature, and will soon introduce filtered search and product comparisons the aid users in finding the best home security products and packages for their needs. The site also provides clear policy information, and even a copy of the customer monitoring agreement.
No Contract, No Cancellation Penalty
As a diy security system provider, GeoArm provides most of its monitoring services and security packages under a no-contract obligation, which means customers can cancel at any time if they provide a 30-day notice.
Monthly Fees Starting at $8
Monitoring is provided by CSAA-certified All American Monitoring for as little as $8/month (more expensive service plans include remote video surveillance).
Home Security Equipment Options from Top Brands
GeoArm sells security and home automation equipment from more than 15 brands, including 2GIG, Alula, Honeywell Home, Interlogix, Qolsys, and Resideo. This includes an impressive suite of alarm, camera, and other home security system equipment that can be customized for any home. GeoArm's self dispatch options allow customers to get in touch with police in the event of a break-in.The company also offers an alarm monitoring service for every occasion:
- Burglary intrusion alarm monitoring
- Commercial fire alarm monitoring
- Standalone video surveillance and door camera monitoring
The company also offers a host of wireless security system and alarm panel options by Alarm.com, Qolsys, and DSC among others. This type of alarm system is as reliable as any hardwired system, and installation is easy.
In terms of security cameras, GeoArm stocks a fully arrayed of video monitoring service to protect both interior and exterior spaces:
- Smart cameras with AI video analytics*
- 1080p resolution
- Dome cameras
- Infrared cameras
- Indoor and outdoor cameras
- Pan-and-tilt cameras
- Wifi and wireless security cameras
*Video analytics can help distinguish between people, pets and vehicles so customers get only the notifications they wish to receive (not spamming them with tree limbs moving in the wind). Video analytics can also make it so when an possible intruder walks in front of a camera it can automatically turn on Z-Wave automation lights to bring the home or business to life.
The security provider also provides video verification services through Videofied and Alarm.com. Both these services offer priority police dispatching. GeoArm also offers a variety of motion sensor options, as well as stream video recorders from top home security brands that can store up to 12 terabytes of video data.
Free Lifetime Technical Support
All equipment is covered by free lifetime tech support. This additional service is designed to assist the customer in the event of an unforeseen issue. GeoArm's tech support scheduler can be easily be found on the company website. Customers simply select the service or services they need help with, and are shown how much *time GeoArm anticipates needing to resolve them.
*GeoArm lists an hourly fee for customer support tickets that take the technician longer than the estimated time to complete.
DIY Option — 2GIG EDGE
In addition to its professionally installed home security system, GeoArm now provides customers with a DIY security option through the 2GIG EDGE wireless system. This system comes with a seven-inch touchscreen control panel with built-in dual-path wi-fi/cellular communication protocols. The EDGE panel also comes with the following features:
- Touchless bluetooth arm/disarm
- Facial recognition access control
- Supports up to 100 users
- Supports up to 32 key fobs
- Compatible with Honeywell security sensors
- Integrates with Z-Wave security sensors
- Compatible with voice controls (Google Assistant, Amazon Alexa, etc.)
- Integrates with all Alarm.com security camera models
- Supports up to four simultaneous camera feeds
The Bad
- 6-Month Interest-Free Financing
- 1- to 2-Year Factory Warranty
6-Month Interest-Free Financing
GeoArm offers customers who check out with PayPal Credit six-month interest-free financing.
1- to 2-Year Factory Warranty
Also, GeoArm's equipment is only covered by a one to two-year factory warranty (depending on equipment), whereas industry leaders extend a lifetime warranty on equipment.
The Bottom Line
If you're in the market for a do-it-yourself system that provides a wide array of security, home automation, and camera equipment, GeoArm might be a good option. The company's "no contract" policy and favorable cancellation terms sets it apart from other companies in the industry. And while the security company does not feature any upfront costs, the mere one- to two-year factory warranty could be a turnoff for some.
