Core Home Security Reviews

3.1

star star star star_border star_border

110 User Reviews

6.0

Overall Score

Compare

3.1

star star star star_border star_border

110 User Reviews

6.0

Overall Score

Compare

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Summary of Reviews

Star Rating

3.1

star star star star_border star_border

110 Reviews

Review Breakdown

5 grade

25%

4 grade

21%

3 grade

14%

2 grade

14%

1 grade

26%

Sentiment Criteria

Value

star star star_half star_border star_border

Quality

star star star star_border star_border

Service

star star star star_border star_border

Trustworthiness

star star star star_border star_border

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Verified Customer

star star star star star

Keith Gray Madison, AL

They provide exemplary products and services our cons we don't activate the alarm while we are home and that seams to be a problem. We receive acknowledgment reminding to set alarm, or if we open a door to go outside the house. Wonderful service but only needed when we set the alarm.

4 years ago

Reply from Core Home Security

Please contact us at the office, Keith. Let us know what is going on so we can make sure the system is running smoothly for you!

May. 20th, 2021

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Verified Customer

star star star star star

Patricia Thompson Hephzibah, GA

It has been alright. I don‚Äôt have to much else to say. I always get someone to talk to whenever I call and I really do appreciate that. Being able to reach someone when ever I call is very important to me and not just leaving a message and hope someone returns your call. How do I know when I reach 40 characters.

4 years ago

Reply from Core Home Security

We do our best to be available when you need us, Patricia. Thank you for the great rating.

May. 20th, 2021

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Verified Customer

star star star star star

Susanne Gonet

It's a great feeling knowing your safe. Had another large company prior to Core and what a difference having Core, the police have been here a few times. Thanks to Core and there people who work there are really nice and very helpful.

4 years ago Edited January 10, 2024

Reply from Core Home Security

Core is here to make you feel safe and comfortable in the security of your own home. Thank you so much, Susanne.

May. 4th, 2021

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Verified Customer

star star star star star

Sherry King Pompano Beach, FL

I love it when ever I have a question about the system Brian and the other staff are so very helpful to solve my question,the staff is above and beyond helpful and understanding

4 years ago

Reply from Core Home Security

We love to answer your security quesetions. Thank you for the great review, Sherry!

May. 4th, 2021

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Verified Customer

star star star star star

Helen Faye Long Whiteville, NC

Service man that install my system very was very nice and show me what to do i would tell anybody that Core is the people to go to very well satified with them

4 years ago

Reply from Core Home Security

Thank you for the great referral, Helen! We're here with any further assistance you may need.

May. 26th, 2021

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Verified Customer

star star star star star

Keith Reynolds Augusta, GA

Good but just having a hard time scheduling a technician to come out to fix the alarm piece that has been been not working after about the 3rd day of being installed

4 years ago

Reply from Core Home Security

Glad you have had a good experience so far, please reach out to customer service (888-757-2673) so we can get this fixed for you. Thank you, Keith.

May. 4th, 2021

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Verified Customer

star star star star star

Donna Allen Hampton, GA

It has been great to have that extra level of security, also the employees work hard to make sure you're good if there's a problem.

4 years ago

Reply from Core Home Security

Glad to provide the level of security you deserve, Donna. Our licensed technicians are always here to help! Thank you!

May. 4th, 2021

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Verified Customer

star star star star star

Danita Youngstown, OH

It has been very good..no problems that where not address in a fashionable time..people are very nice when speaking to them

4 years ago

Reply from Core Home Security

Thank you, Danita. We are here to help!

May. 4th, 2021

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Verified Customer

star star star star star

Marjorie Bullock Greenville, NC

I can see what the weather's like without leaving my seat. Wish I could talk to any one at the door from my seat.

4 years ago

Reply from Core Home Security

Glad to hear about your good experience, Marjorie. We offer Doorbell Cameras that are Two-way conversation capable. Contact us so we can help you get set up!

May. 4th, 2021

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Verified Customer

star star star star star

Deborah Boca Raton, FL

It has been good so far. Phone calls are readily answered with questions. The unit has been working perfectly.

4 years ago

Reply from Core Home Security

Glad to hear of your good experience, Deborah. Thank you for the great review!

May. 4th, 2021

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Verified Customer

star star star star star

Satina Harris Temple Hills, MD

I find CoreHome security system to be one of the best systems l’ve used. There custom service is AWESOME!!!

4 years ago

Reply from Core Home Security

Thank you, Satina!

May. 4th, 2021

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Verified Customer

star star star star star

Leann Mc Leansville, NC

Trustworthy and care..Most of all if I need someone to come out they're here right away

4 years ago

Reply from Core Home Security

Thank you, Leann.

May. 18th, 2021

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Verified Customer

star star star star star

Richard Cosby Greensboro, NC

Great services at a phenomenal rate. Installation and equipment are also great.

4 years ago

Reply from Core Home Security

Thank you so much, Richard.

May. 18th, 2021

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Verified Customer

star star star star star

MICHAEL friedmann Kissimmee, FL

Very satisfied. prompt service. excellent customer service and assistance.

4 years ago

Reply from Core Home Security

Thank you, Michael. Don't forget excellent customers, as well!

Jun. 3rd, 2021

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Verified Customer

star star star star star

Charlotte Tucker Venus, TX

They got back with me in a timely manner and took care of my problem

4 years ago

Reply from Core Home Security

Thank you, Charlotte! We do our very best to be available when you need us!

May. 26th, 2021

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Verified Customer

star star star star star

Patricia Lanham, MD

It is functioning well, able to communicate with office if I need help

4 years ago

Reply from Core Home Security

We're glad things are going smoothly for you, Patricia! We are here when you need us!

May. 26th, 2021

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Verified Customer

star star star star star

Lindon Jones San Antonio, TX

They are always available to answer questions and address concern.

4 years ago

Reply from Core Home Security

Thank you, Lindon! We do our best to be here when you need us!

May. 20th, 2021

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Verified Customer

star star star star star

Sherry Stepp Belleville, IL

They answer the questions and try to resolve the problem as fast they can.

4 years ago

Reply from Core Home Security

Thank you for the 5-star rating, Sherry! We want your system running at its best at all times!

May. 20th, 2021

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Verified Customer

star star star star star

Donna Atlanta, GA

I've had no negative reactions with them. They're doing s topnotch job so far.

4 years ago

Reply from Core Home Security

Thank you for the great review, Donna.

May. 18th, 2021

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Verified Customer

star star star star star

James Melville

Never had to call for problems. Always quick to respond for user inquiries.

4 years ago Edited January 10, 2024

Reply from Core Home Security

Thank you, James!

May. 4th, 2021

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Verified Customer

star star star star star

Theresa Graham, NC

The service is great . Customer service has been very helpful.

4 years ago

Reply from Core Home Security

Thank you so much, Theresa! Our home security customer service staff is always here to help.

May. 4th, 2021

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Verified Customer

star star star star star

James Huff Dadeville, AL

I love it but haven't yet used it. The alert button for my wife works great.

4 years ago

Reply from Core Home Security

We are here when you need us, James. Thank you for choosing Core Home Security to protect your home and family!

May. 4th, 2021

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Verified Customer

star star star star star

Isaiah Johnson Fayetteville, GA

Reliable and dependable. Great value for the price.

4 years ago

Reply from Core Home Security

Thank you, Isaiah! Your safety is our priority!

May. 26th, 2021

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Verified Customer

star star star star star

Daniel Killen, AL

Call to verify if alarm is set off before calling police.

4 years ago

Reply from Core Home Security

Thank you, Daniel.

May. 18th, 2021

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Verified Customer

star star star star star

Helen Roth Knoxville, TN

Installer was courteous and knowledgeable.

4 years ago

Reply from Core Home Security

Thank you, Helen! We're happy our trained technicians did such a good job for you!

May. 20th, 2021

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Verified Customer

star star star star star

Gary Sleight Weatherford, TX

Always there for you, and very understanding.

4 years ago

Reply from Core Home Security

Thank you, Gary. Glad to have you a part of the Core Family.

May. 18th, 2021

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Verified Customer

star star star star star

Pat Delray Beach, FL

Installation done by Lon and Kathy...wonderful people

4 years ago

Reply from Core Home Security

Glad to hear you had a good experience with our professional installers. Thank you, Pat!

May. 4th, 2021

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Verified Customer

star star star star star

Ron Patenaude Fort Pierce, FL

All is working fine, support when needed is spot on.

4 years ago

Reply from Core Home Security

We are glad to hear everything is running smoothly. Core is here whenever you need us. Thank you, Ron!

May. 4th, 2021