Worldwide Security was founded in 1986, and serves over 23,000 clients throughout the nation. Although Worldwide has customers all over the U.S., it only has local offices and tech support available in NYC and Long Island. The company offers an extensive list of services for residential security, but also has security plans for commercial businesses. At a starting price of $24.95 per month, customers can receive access to Worldwide's wireless alarm system. Video surveillance and home automation features are also available to clients at an additional cost. Pricing differs based on customer needs, and accurate quotes can be obtained by speaking with one of Worldwide Security's representatives. Worldwide offers professional installation.
Worldwide Security boasts being a leading privately held security solutions company. The CSAA-certified company offers a wide variety of service agreements to help customers monitor their homes from just about any location. Some of the security services that Worldwide Security offers include burglary protection, video surveillance, fire protection, access control, and interactive services. If customers choose to have their homes monitored by Worldwide Security, the company will send experts to install the system. Worldwide Security has an in-house, UL-Certified, and FDNY-approved central monitoring station to keep tabs on the more than 100 dealers the company works with globally. This monitoring station is open 24/7, allowing security experts to contact emergency personnel quickly in the case of an alarm being triggered. The company's state-of-the-art technology ensures that customers' homes receive the best monitoring services possible. Worldwide's advanced technology offers remote management, where customers can keep an eye on their home while they're away. Instant alerts triggered by motion detectors notify the company's central monitoring station. By purchasing Worldwide Security's "Total Connect" package, customers can control locks, lights, thermostats and media from their mobile devices. These home automation features mean that customers can adjust and monitor technology within their home no matter where they are.
Worldwide Security claims to serve national accounts, but does not specify the areas it serves beyond NYC, Long Island, Connecticut, and Westchester. It appears from the company's website that services are most available in only a few select areas throughout the United States. Worldwide provides an extensive list of companies using their products, but does not include any testimonials from clients saying how good or bad Worldwide Security's services have been for their homes/businesses. The company's website shows a 4.5 out of 5 star rating of its services, but no reviews are displayed to back up this rating. There's no way for customers to tell whether the rating is accurate, or if it is something the company created to appear more credible. Other sources, however, have shown residents giving the company a 1 out of 5 star rating for poor service and unpleasant customer support. There is no section on Worldwide Security's website that mentions a cancellation policy or money-back guarantee for unsatisfied customers. There is also no information provided on the contract terms. Previous customers of Worldwide Security have claimed that the company locks clients into five-year long contracts, but the website does not verify this information. For more information on company policies and contract agreements, customers are required to speak with a Worldwide representative that can be reached by phone or email.