Name: Vivint
Rating: 3.5

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Verified Customer

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Virginia Peak

Anytime something goes wrong they are there

4 years ago

Reply from Vivint

Thank you for your feedback Virginia! We appreciate you letting us know about your experience with us and with your system. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 4th, 2020

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Verified Customer

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Stephanie

Good customer service and the wait time for a representative is shirt.

4 years ago

Reply from Vivint

Thank you for your feedback Stephanie! We appreciate you letting us know about your experience with us and your system. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 4th, 2020

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Verified Customer

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John D. McCall

I have had very good experiences with Vivint.

4 years ago

Reply from Vivint

Thank you for your feedback John! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Jan. 24th, 2020

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Verified Customer

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RICHARD IVERSEN

THEY ARE VERY PLEASANT TO TALK TO AND RESOLVE THE SITUATION

4 years ago

Reply from Vivint

Thank you for your feedback Richard! We appreciate you letting us know about your experience with us and your system. When you have a chance, contact our chat support team to get your referral code using this link:

Jan. 24th, 2020

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Verified Customer

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John Casaletto

Good but keeps sending message to my email dining sensor problem sent message withno respomse

4 years ago

Reply from Vivint

Thank you for your feedback. We appreciate your honesty about your experience with us. We would love to look into your concerns with your sensors further. Please contact our chat support team at your convenience using this link:

Jan. 24th, 2020

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Verified Customer

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Robert

Great service and security; monitoring system is excellent

4 years ago

Reply from Vivint

Thank you for your feedback Robert! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Jan. 24th, 2020

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Verified Customer

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Flenoyd Turner

I have not had an incident and therefore am assuming the system works!

4 years ago

Reply from Vivint

Thank you, Flenoyd, for your feedback! If you find that you have any questions about your system check out our support site using this link:

Feb. 1st, 2020

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Verified Customer

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Roy Davis

Great company with service oriented people.

4 years ago

Reply from Vivint

Thank you for your feedback Roy! We appreciate you letting us know about your experience with us and your system. When you have a chance, contact our chat support team to get your referral code using this link:

Jan. 24th, 2020

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Verified Customer

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Rdbecca

Very Satisfied with support, service, and product.

4 years ago

Reply from Vivint

Thank you for your feedback! If you find that you have any questions about your system check out our support site using this link:

Jan. 24th, 2020

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Verified Customer

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JIM STELSEL

GREAT HAVE BEEN THERE WHEN I NEEDED THEM

4 years ago

Reply from Vivint

Thank you for your feedback Jim! We appreciate you letting us know about your experience with us so far. When you have a chance, contact our chat support team to get your unique referral code using this link:

Jan. 24th, 2020

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Verified Customer

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Sarah Wenzel

Customer service is super easy to deal with

4 years ago

Reply from Vivint

Thank you for your feedback Sarah! We appreciate you letting us know about your experience with us so far. When you have a chance, contact our chat support team to get your unique referral code using this link:

Jan. 24th, 2020

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Verified Customer

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Nancy Hokanson

I haven't had any problems so I haven't had to contact them

4 years ago

Reply from Vivint

Thank you for your feedback Nancy! We appreciate you letting us know about your experience with your system. When you have a chance, contact our chat support team to get your referral code using this link:

Jan. 24th, 2020

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Verified Customer

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Isazelia Parker

My experience with Vivint has been good so far

4 years ago

Reply from Vivint

Thank you for your feedback Isazelia! We appreciate you letting us know about your experience with us so far. When you have a chance, contact our chat support team to get your unique referral code using this link:

Jan. 24th, 2020

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Verified Customer

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Vanassa

Great! I feel secure and the customer service is excellent.

4 years ago

Reply from Vivint

Thank you for your feedback Vanassa! It is so good to know that you're enjoying your system and that it is giving you peace of mind. When you can, reach out to our chat team to get your referral code using this link:

Jan. 24th, 2020

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Verified Customer

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Michael

Vivint is easy to use and reliable and quality.

4 years ago

Reply from Vivint

Thanks for the feedback, Michael! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Jan. 20th, 2020

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Verified Customer

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Courtney

It looks cool and it works pretty cool in my house.

4 years ago

Reply from Vivint

Thank you for your feedback Courtney! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Jan. 24th, 2020

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Verified Customer

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Marilyn

Vivint is great. Customer service is quick to respond.

4 years ago

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Verified Customer

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Gloria Rose

They are always on the ball with help and perfect service

4 years ago

Reply from Vivint

Thank you, Gloria, for your feedback! We appreciate you letting us know about your experience with your system and our services. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 1st, 2020

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Verified Customer

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Andy Williams Anchorage, AK

It is good when the crams work it go off line about once a month.

4 years ago

Reply from Vivint

Thank you, Andy, for your feedback! If you find that you have any questions about your system check out our support site using this link:

Feb. 15th, 2020

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Verified Customer

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Osbelia Fort Worth, TX

I used to love it. Now upset because I have yo use a different app to control thermostat

4 years ago

Reply from Vivint

Thank you, Osbelia, for your feedback. We appreciate your honesty about your experience with us. We would love to look into your concerns about the thermostat further. Please contact our chat support team at your convenience using this link:

Feb. 15th, 2020

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Verified Customer

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Ken Livingstone

I had a doorbell camera that needed to be fixed or replaced monthly. Finally had it removed but I'm still paying for it. Not very happy

4 years ago

Reply from Vivint

Thank you, Ken, for your feedback. We appreciate your honesty about your experience with us. We would love to look into your concerns about paying for the doorbell camera further. Please contact our chat support team at your convenience using this link:

Feb. 15th, 2020

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Verified Customer

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Alicia JOhnson Memphis, TN

Great service and great customer service assistance

4 years ago

Reply from Vivint

Thank you for your feedback Alicia! We appreciate you letting us know about your experience with our service. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 4th, 2020

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Verified Customer

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Valerie Ward Reynoldsburg, OH

Customer service is tops and the system alerts are great.

4 years ago

Reply from Vivint

Thank you for your feedback Valerie! We are so glad to hear about your experiences with us. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 15th, 2020

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Verified Customer

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Bonnie Reno, NV

Wonderful install and alarm response is the best.

4 years ago

Reply from Vivint

Thank you for your feedback Bonnie! We are so glad to hear about your experiences with your installation and your system. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 15th, 2020

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Verified Customer

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Sean

When something happens they respond quick.

4 years ago

Reply from Vivint

Thanks for the feedback, Sean! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Jan. 15th, 2020

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Verified Customer

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Doug Richland, WA

It always works well. They always help me when I call them.

4 years ago

Reply from Vivint

Thank you, Doug, for your feedback! It is so good to know that you're enjoying your system and our services. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 16th, 2020

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Verified Customer

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Mary Terry

Great service I would recommend vivint to other.

4 years ago

Reply from Vivint

Thank you, Mary, for your feedback! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Jan. 9th, 2020

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Verified Customer

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Earnestine

Customer service friendly associates easy to talk you

4 years ago

Reply from Vivint

Thank you, Earnestine, for your feedback! It is so good to know that you're enjoying your system and services. When you can, reach out to our chat team to get your referral code using this link:

Jan. 9th, 2020

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Verified Customer

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Donna

The only problem I have is with the sensor on our patio door isn''t working.

4 years ago

Reply from Vivint

Thank you, Donna, for your feedback! If you find that you have any questions about your system check out our support site using this link:

Jan. 9th, 2020

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Verified Customer

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Craig

Convenient, vigilant, available customer service.

4 years ago

Reply from Vivint

Thank you, Craig, for your feedback! We appreciate you letting us know about your enjoying the system and services. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Jan. 9th, 2020

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Verified Customer

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Irene Sterling

Very polite and understanding helpful with suggestiona

4 years ago

Reply from Vivint

Thank you, Irene, for your feedback! It is so good to know that you're enjoying your system and services. When you can, reach out to our chat team to get your referral code using this link:

Jan. 9th, 2020

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Verified Customer

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Michael

Incredible customer service and tech support.

4 years ago

Reply from Vivint

Thank you, Michael, for your feedback! We appreciate you letting us know about your great experiences. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Jan. 9th, 2020

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Verified Customer

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Gail Adams

They seem to be behind some of the companies my closest associates deal with

4 years ago

Reply from Vivint

Thank you for your feedback Gail. We would love to look into any concerns that you have further. Please contact our chat team at your convenience using this link:

Feb. 16th, 2020

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Verified Customer

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Debra

Very helpful, wonderful security service.

4 years ago

Reply from Vivint

Thank you for your feedback Debra! We are so glad to hear that you're enjoying your system and about your experiences with us. When you can, contact our chat team for your referral code that can lead to great perks using this link:

Feb. 16th, 2020

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Verified Customer

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Paula Carter

Wonderful system and I really feel safe with it.

4 years ago

Reply from Vivint

Thank you for your feedback Paula! We are so glad to hear that you're enjoying the peace of mind that your system brings. When you have a chance, contact our chat support team to get your unique referral code that can lead to great perks. You can reach them at this link:

Feb. 16th, 2020

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Verified Customer

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Judy Ward

Not overly impressed but really like the doorbell cam, digit door lock system and mobile app.

4 years ago

Reply from Vivint

Thank you for your feedback Judy! We are glad to hear about the parts of your system you're enjoying and would love to look into the other parts as well. Please contact our chat support team at your convenience with this link:

Feb. 16th, 2020

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Verified Customer

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Sam

The service has been great and the customer service team is awesome!

4 years ago

Reply from Vivint

Thank you for your feedback Sam! We are so glad to hear about your experiences with your system and our service. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 16th, 2020

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Verified Customer

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Stacey

Make me and my family feel safe and secure. Love Vivint.

4 years ago

Reply from Vivint

Thank you for your feedback Stacey! We are so glad to hear that your system helps you and your family to feel safe. When you have a chance, contact our chat support team to get your unique referral code using this link:

Feb. 16th, 2020

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Verified Customer

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Randy Tune

Great. Simple to use, feel safer WITH the system.

4 years ago

Reply from Vivint

Thank you, Randy, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 16th, 2020

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Verified Customer

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Marguerite Smuck

Good. Reliable. Trustworthy. We have had no problems at all. Ver satisfied.

4 years ago

Reply from Vivint

Thank you, Marguerite, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 16th, 2020

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Verified Customer

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Donna

My experience has been great. Easy to turn on and turn off.

4 years ago

Reply from Vivint

Thank you, Donna, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 16th, 2020

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Verified Customer

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Debora Turman Cañon City, CO

We love Vivent it is superior service and oroduct

4 years ago

Reply from Vivint

Thank you for your feedback Debora! It is so good to know that you're loving your system. When you can, reach out to our chat team to get your referral code using this link:

Jan. 24th, 2020

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Thomas Virginia Beach, VA

Always have to call for updates and repairs. Out of 4 cameras to record 24/7 only 2 can record

4 years ago

Reply from Vivint

Thank you for your feedback Thomas. We appreciate your honesty about your experience with us. We would love to look into your concerns with your system further. Please contact our chat support team at your convenience using this link:

Jan. 24th, 2020

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Verified Customer

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James Williams

Good. Have had technicians fix camera problems twice.

4 years ago

Reply from Vivint

Thank you for your feedback James! We appreciate you letting us know about your experience with your system. When you have a chance, contact our chat support team to get your referral code using this link:

Jan. 1st, 2020

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Carmen Gracia

System works great. Just has trouble keeping it connected to vivint wifi.

4 years ago

Reply from Vivint

Thank you for your feedback! We appreciate you letting us know about your experience with your system. When you have a chance, contact our chat support team to get your referral code using this link:
They can also look into what is going on with your panel connecting to WIFi.

Jan. 1st, 2020

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Verified Customer

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Ruth

Very Good - support is dependable and as promised

4 years ago

Reply from Vivint

Thank you for your feedback Ruth! We appreciate you letting us know about your experience with us. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Jan. 1st, 2020

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Verified Customer

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Elsie

Great, always on spot. Even tornado warnings

4 years ago

Reply from Vivint

Thank you for your feedback Elsie! We appreciate you letting us know about your experience with us. We value the opportunity we haveto protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Jan. 1st, 2020

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Verified Customer

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Dick

I think their costs are too high. We think we can find something and/or another company which could be less expencince.

4 years ago

Reply from Vivint

Thank you for your feedback Dick. We appreciate your honesty about your experience with us. We would love to look into your concerns further. Please contact our chat support team at your convenience using this link:

Jan. 1st, 2020

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Verified Customer

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Sarah Anderson

It has been very easy to make security part of our life.

4 years ago

Reply from Vivint

Thank you for your feedback Sarah! We appreciate you letting us know about your experience with your system. When you have a chance, contact our chat support team to get your referral code using this link:

Jan. 1st, 2020

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Verified Customer

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Conrad

satisfactory so far sales rep and installers were very personable

4 years ago

Reply from Vivint

Thank you for your feedback Conrad! We appreciate you letting us know about your installation experience. We value the opportunity we have now to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Jan. 1st, 2020