Best Company Guarantee Vivint Logo

Vivint

star star star star_half star_border
8,437 User Reviews

9.1

Overall Score

Visit Site
1-(855) 866-8028

sell See Special Offer chevron_right

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

JD

Our experience has been Average. All original promises have not been fulfilled.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Juan

Horrible. Customer service has been a nightmare to deal with. I have cancelled my subscription and I am still being charged for the service.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

KT

Fair. Great system. However, doorbell cameras need more work.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

LaQuera

Poor customer service across the board. To expensive for the service you receive. You can get the same thing cheaper from another provider.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mason

Gives me a piece of mind while I'm at work

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barbara McClellan

Like it very much...easy to use and dependable

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Betsy

Not good your reps lie to people and company will not take customers word for nothing they only believe reps. Not easy to work with.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Melissa Zehr

Great service, great sales man and technician!

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jerry Greenlee

Every thing works good but the camera alarm does not alarm in the house .

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Chris

Happy with the serivces provided. Cameras are high quality, app works great

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jorge Beim

Good modern system. Very good experience so far

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Nick

Customer loyalty department has decent service, but wait times are terrible there is no communication between CS and customers and sales person lied.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tina Price

Honest , no pressure sales, has options to work with .

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

J S

excellant service, very satisfied with the product

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Raphael

Poor poor poor service, human relations, poor communication of packages, lying agent and they cannot be treated. Both agents and their supervisor

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sabra Hosmann

Great. No issues and works well. Easy to get help if needed

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

David

Very Good so far Had a small problem when I had to change my modem and router

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Casey Salors

The ease of the working the equipment and knowing it’s reliable

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Ruby Greer

Very good service. A bit pricey but I’m glad to have it.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Jean Rodriguez

Good overall, provides solutions I needed, but not too satisfied with the pricing tier given to me

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Richard King

Installation, service, and support have been excellent.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Anastasia

well of course the door bell stopped working properly and you can't really hear the door bell ring.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Lily

Very Good - Except software is slow connecting to enter home

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

DARRELL BUTLER

Great! Love being able to see our home while away. Highly recommended.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Mary Lou Richardson

It been good.My camera is blurry I don’t know how to clean it.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Tom Connell

My experience has not be good with the referrals my son has not receive his payment for referral.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Marci camara

I HATE IT should have stuck with CPI cameras suck I just don’t feel like this is better then what I had before and I liked cpi

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Heri Sutanto

Not good haven't heard back from the buyout from adt and plus they charged my card the next day after it was installed and I have a charge from adt

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

parnell price

High Quality products, excellent service

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Vito

Very good system, great customer service.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bernice Cramblit

Very good so far, the equipment is stellar

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nora Paz

Very easy to use and understand, very efficient!

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Diane

Great service, transparency, and responsiveness.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Amulya Deepthi

Professional staff with great equipment and service.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brett

Excellent customer service worked to solve my issues

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

ROSE

Excellent service definitely recommend and price is amazing

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

K

Good. 1 minor problem, CS quickly fixed.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Muthu Subramanian

Very nice people and they were patient with me.....

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jennifer Murdock

It’s been good. The system works well and the installation was easy.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Georgette Bozmagian

The concept is great, however the cameras keep going offline, which is frustrating tosay the least.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Shanika Smith

Installation was a nightmare, lied to repeatedly, and the buyout deal from my old company hasn’t worked out and cost me hundreds of dollars.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Chris

Vivint looks better than ADT and I like the cameras and being able to lock the door in my home.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nathaniel

Excellent service. Their security system is reliable.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michael

Thank you! It works. You are doing a good job.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Zachary

Everything is top notch and I like that it is all in one package.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jean

This is the first security system I’ve had and it is easy to use.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marina

High tech equipment and the outdoor camera is great.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Braulio Fuentes

So far it's been good service! Any issued Vivint has addressed them promptly!

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brenda Magill Cigarran

Excellent and professional customer service

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

H. Young

No problems so far, the system provides good security protection.

3 years ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

facebook Facebook twitter Twitter youtube YouTube instagram Instagram LinkedIn TikTok
Logo

© 2024 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information