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Stanley Security Solutions

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3.4

Overall Score

LAST UPDATED: January 2nd, 2024

Stanley Security Solutions, a division of STANLEY Black and Decker, provides security services and professional monitoring to commercial and governmental clients across a variety of industries including, "telecom, retail, education, healthcare, government, finance, transport, and logistics." Operating in more than 60 countries, Stanley Security is the second largest commercial electronic security company.

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The Good

  • Comprehensive Security Solutions
  • Fully Integrated System
  • Professional Installation

Comprehensive Security Solutions

Stanley Security has four UL-, ULC-, and FM-approved ProtectionNet™ Customer Service Centers located across the U.S. and Canada, meaning the company offers a reliable and responsive home security solution. Stanely Security systems come with 24/7 professional monitoring that detects and acts on home intrusion, fire, carbon monoxide, and more.

Fully Integrated System

Stanley Security Solutions provides a fully integrated home security system that provides real-time notifications every time the system is activated or deactivated. Systems are simple to arm or disarm, and only require the push of single button. The company's partnership with industry leaders like Honeywell, Sonitrol, and others, reduces the number of false alarms and offer wireless remote control, and web-based video surveillance, if you already have a security camera in place.

Professional Installation

Every Stanley Security solution is designed, installed, and monitored by a team of professionals. Installing a home security system from Stanley can also reduce the homeowner's home insurance by up to 20 percent!

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The Bad

  • Undisclosed Monitoring Options
  • Undisclosed Pricing
  • Undisclosed Equipment
  • Lengthy Contract

Undisclosed Monitoring Options

While Stanley Security provides plenty of information on its commercial offering, the company is less forthcoming about its residential security solution. For example, customers will need to inquire as to how the system components are integrated, e.g. by landline, cellular network, and/or wireless monitoring.

Undisclosed Pricing

As every Stanley Security system is built custom to the homeowner's specific needs and budget, the company does not disclose pricing upfront. That said, many leading home security companies will at least disclose monthly monitoring, installation, and cancellation fees.

Undisclosed Equipment

While Stanley Security mentions Honeywell and Sonitrol by name, the company does not go into detail as to what specific equipment it uses for its systems, e.g. control panels, motion detectors, glass-break sensors, emergency alarm system, security camera systems, or a mobile app.

Lengthy Contract

A Stanley home security alarm system requires a 36-month minimum contract. Although this is on-pace with some leading home security companies, a many quality security providers offer much shorter, even month-to-month contracts. A look at verified Stanley Security reviews will determine whether the service is worth the contract length.

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The Bottom Line

While Stanley Security Solutions is one of the largest electronic security companies in the world, its strength and focus appears to lie primarily in its commercial offering. If the home security system it provides is anything like its business security suite, customers are in good hands; however, much more information is required before one can determine whether Stanley Security can be a true competitor in the residential security space.

Key Takeaways from Home Security Reviews

We analyzed all the home security reviews on BestCompany.com to understand the motivations of customers who leave a given star rating. Through careful analysis, we identified some common factors that lead to particularly positive and negative experiences. Read our report to learn the key takeaways from other customers’ experiences.

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Star Rating

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1.4

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32 Reviews

Review Breakdown

5 grade

6%

4 grade

3%

3 grade

0%

2 grade

0%

1 grade

91%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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