Smart Shield Systems
4.8
7.3
Overall Score
Author: Kalicia Bateman
Based in San Diego, Smart Shield Systems works to offer the best smart home and lifestyle technology and customer service to the California region. Stated on its website, the security company’s mission is "to make security accessible from anywhere and affordable to all, and thereby create safer communities."
Top Ranked Companies
The Good
- Discount for Referrals
- System Relocation
- Pet Immune Detection
- Easy Installation
- Home Automation Features
- Security Product Transparency
Discount for Referrals
If you send a referral to Smart Shield Systems that converts into a customer (the referral must sign a contract with the company), you get two months of free monitoring. With referrals being cumulative, it is not a one-time offer; the security company gives you two months of free monitoring for each referral you send. This is a great way to get a discount on Smart Shield Systems’ security services.
System Relocation
Smart Shield Systems will help you relocate your home security system if you move, as long as your new home is still in the California service area. It’s important to note the security company requests that you give a 30-day notice before you move and you have to pay a small service fee for transportation and reinstallation.
Pet Immune Detection
Smart Shield Systems has motion detection that monitors activity and is immune to the movement of pets. This guarantees there won’t be false alarms if your pet walks by a sensor.
Easy Installation
All image sensors are wireless and battery operated. This enables you to install the sensors anywhere you would like in your home without difficulty.
Home Automation Features
Smart Shield Systems has home automation features for homeowners who would like to easily connect and control their home technology. All home automation features are controlled through the Alarm.com app. Here is a list of some of the offered home automation options:
- Cameras with live video that enable text and email alerts for security updates
- Remote light access that allows you to turn your home lights on and off
- Electronic door locks you can lock and unlock remotely and a notification if someone tries to unlock the door when you’re not home.
- Smart thermostat to regulate your home’s temperature
Security Product Transparency
Smart Shield Systems has a list of all available security products on its website. This includes a picture of the item, a description, and a file link to download the manual instructions for the product. Providing transparency about the security products allows homeowners to see exactly what they will be getting when they purchase Smart Shield Systems’ security services.
The Bad
- Limited States Serviced
- Monitoring Limitations
Limited States Serviced
Smart Shield Systems only services the state of California, making it impossible to work with the home security company if you live in another state. Many other home security companies offer service to a variety of states.
Monitoring Limitations
Cellular is the only form of monitoring available through Smart Shield Systems. The security provider does not offer landline and wireless monitoring. This may be a limitation for homeowners who are looking for landline and wireless monitoring services.
The Bottom Line
Smart Shield Systems is a home security provider based in San Diego. The security company has a variety of offerings for homeowners including easy installation, a discount on monitoring with referrals, pet immune detection, home automation features, and even system relocation in case of a move. The drawbacks are landline and wireless monitoring services are not available and if you live outside of the California area, you cannot use Smart Shield Systems as your security provider.
