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Select Security

Is This Your Business?
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LAST UPDATED: May 27th, 2022

Select Security, powered by Alarm.com, is a home security system and home automation company, that has been serving home and business owners across 14 states since its founding in 2003. The home security company provides integrated systems that include security, fire alarm, access control, video camera surveillance, life safety, and more. In 2014, Select Security was named the "Installer of the Year" by Security, Sales & Integration magazine, and also made the INC 5,000 list for fastest growing companies.

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The Good

  • No Installation Fees
  • Home Security and Smart Home Equipment
  • Professional Monitoring

No Installation Fees

Although customers will need to pay for their home security and smart home equipment upfront, they'll be happy to know that Select Security does not charge any installation fees for any of the system components. Considering the company's expert team of home security technicians conduct a thorough walkthrough and professional installation, the lack of installation fees is a great deal!

The company provides a 90-day service and installation guarantee, meaning if the security system does not meet customer standard's within the first three months, they can get their money back.

Home Security and Smart Home Equipment

Select Security provides a full suite of home security and automation equipment to help keep homes and businesses safe:

  • Indoor Camera — 1080p; view live feeds from your mobile device; HD night vision; pan-and-tilt
  • Smart Thermostat — optimize heating/cooling costs; adjust temperature remotely
  • Flood Sensor — instant text alerts and notifications
  • Smart Lights — wirelessly control light bulbs from anywhere
  • IQ Panel — built-in disarm camera; color touchscreen
  • Appliance Controller — manage outlet use from a smartphone or mobile device
  • Doorbell Camera — two-way voice communication; video analytics; mobile app compatible
  • Smart Lock — keyless technology; remote access control
  • Glass Break Sensor — monitors the sound of breaking glass within 20 feet; tamper-proof
  • Smoke/Heat Detector — 24/7 monitoring; email and text alerts
  • Carbon Monoxide Detector — 24/7 monitoring; email and text alerts
  • Pet Immune Motion Sensor — pet immune up to 40 pounds; infrared heat sensor; home automation
  • compatible
  • Window/Door Sensor — comes in a pack of three; wireless design
  • Outdoor Camera — live streaming security camera; cloud storage; video alerts; high-definition recording
  • Remote Access Keyfob — arm/disarm the home security system remotely
  • Mobile Panic Button — on-the-go medical alert

Proessional Monitoring

Select Security owns four UL-listed, CSAA Five Diamond Certified professionally monitoring centers. For a monthly fee of $42.99, these stations provide responsive, redundant support, meaning if one station goes down, the others will pick up the slack.

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The Bad

  • Lengthy Service Contract
  • No DIY Installation Option

Lengthy Service Contract

Per verified Select Security reviews on Best Company, Select Security attaches a hefty, five-year contract to its security systems. Although this long contract term is common to the home security industry, it's considered to be on the high end. Leading home security providers sign customers up for as little as one to three years — some even provide month-to-month terms. Something else customers need to be aware of is contracts with Select Security will auto-renew after five years.

No DIY Installation Option

Although the company does not apply installation fees to its professionally installed systems, neither does it appear to provide a DIY installation option for customers interested in assembling and building their home security system themselves.

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The Bottom Line

As with any home security company, customers are encouraged to read their service contract thoroughly before signing up for security and smart home services from Select Security. That said, the company   has a credible partner in Alarm.com and provides a full array of industry-leading equipment and monitoring services. No installation fees, and an average monthly fee for professional monitoring make the company a good candidate for customers living within its 14-state service area.

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Star Rating

2.0

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7 Reviews

Review Breakdown

5 grade

14%

4 grade

0%

3 grade

14%

2 grade

14%

1 grade

57%

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Michael Otteson Mechanicsburg, PA

We were approached by a salesman knocking on doors. He sold us on some features that did not work, like remotely controlling our thermostat from a phone. He did not say how long the contract was. A phone call from the company told me it was 5 years. It appears they had a team of salesmen and installers going from state to state. This one was from Utah. The biggest complaint is that my credit card has changed numbers twice since that time. It is always a hassle. One time I gave them a new card number, they billed it but missed a month. Started getting over due notices etc. Contacting them was nearly impossible. Seems like one person does it all. Recently a battery needed to be replaced and we set off the fire alarm by mistake. THe button is unmarked and right next to the battery compartment. Called them and they said that they could not recall a fire alarm. Fireman cae, My 5 years is up thankfully. Terrible customer service.

4 years ago