Ring: Read 327 User Reviews From Real Homeowners

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Tom Nault Ozark, MO

I don't know how in the world this company gets such high rankings when the product is so awful in actual use. I have nine Ring cameras around the exterior of the house. Of the nine, six are battery powered, and three are floodlight cameras, hardwired. I have a very expensive mesh WiFi network with four satellites in a 7,000 square foot house, this WiFi is the latest and greatest, and good signal both inside and outside the house, and I'm on 1G service both up and down. In all cases, the video is frequently not recorded at all, recorded so badly it's useless, or the image quality typically makes anything unrecognizable. Even the motion sensors often don't pick up something as big as a car coming and going and the system is completely and utterly unreliable and is nothing more than an expensive toy. I've pulled out of my garage, driven up my driveway in front of three of the cameras and not a single one recorded anything. Nothing! This is not a substitute for an actual alarm system and you're going to get a usable video only about 20-30% of the time. I've tried different sensitivities, every setting they have and it's still terrible. It's on the border of completely useless. I would say that their monitoring service is at the very bottom of the barrel and I suspect the problem is that Ring tries to save data and I believe it's their network that's at fault. I'd stay away from this product if you're at all serious about monitoring your house.

9 months ago

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Newton Jude

I like ring home security very affordable and it’s very last i bought it 3 years ago and it’s still functioning great I will fully recommend it to anyone considering home security

6 months ago

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Diane Amarillo, TX

I am often home alone. The ring doorbell lets me see who it is, and talk to them. Also, i have heard good things from those who are using other security through Ring as well.

7 months ago

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Sodiq Ada Ashburn, VA

I like ring bell and security cameras that I ordered from them it was functioning well the door bell I like the way it rings and I also like ring customer service

8 months ago Edited January 29, 2024

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Kelsey Mclean Knoxville, TN

Our home Ring Alarm is amazing. The app will video record every single time someone is near your door and send a video to your phone. Easily turn on your alarm through the app if you forget or turn it off before you walk in.

2 years ago

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JAV Waynesboro, VA

While the Ring security devices aren't the problem, the cascading $$$ effect to have to buy this and then that, and then update, then subscribe, it feels more like a device pyramid scam to the senior citizens out there just trying to live safely and protect mail and deliveries by using motion and alert sensors and yes, cameras. What good is buying a camera if you can't review anything if you don't subscribe to a "Plan?" Monitoring fees for services provided for security monitoring by Ring I can understand, but what about for those who do not want outside monitoring? I bought a Wzye outdoor camera before buying the four Ring devices (DBCamera, IDCamera, MBSensor, Light Bridge (because you can't use the MBS without one!!!) and am not on any subscription plan yet it serves the purpose of both camera and review options. In hindsight, I should have went with the all Wyze devices, I'd have spent less and received more for my money. As a retired professional, I can no longer keep up with the escalating price gouging for having to purchase everything piece mail or patchwork style. I had to return the MBSensor because it wasn't clear why I needed a "bridge" to connect when I didn't have any smart devices in my home that would require that device. I figured it out once I got the device and couldn't connect it. As one of many senior citizens on a restricted income, you might want to consider what AARP and Consumer Cellular does... offer a discounted rate and serve millions of us instead of price gouging and serving a smaller proportion of that population.

2 years ago

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Satoria MoonGoddess

We self installed our ring in 2016. It was great. It needs to be updated and I will be purchasing again soon. I lobe that you can pay different rates to keep your videos on file.

8 months ago

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Keith LeMoine Groton, CT

Fantastic product! I love being able to see and talk to someone at my front door. It enables me to monitor what is going on at my house while I am at work all day. It gives great peace of mind!

8 months ago

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Christopher Hopewell Junction, NY

Absolutely the best - love their products and the customer service is second to none. The products are excellent quality and I can't say enough about how happy I am with them. Secure and reassuring.

9 months ago

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Love people Alexander Kent, WA

This one of the best decisions I have made to help secure my home! They are really reliable products and you feel safer having them look out for you .. no pun meant! But it’s true!

9 months ago

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Vajra Samarasinghe Pompton Lakes, NJ

I have been having Ring since 2019. Quite happy with devices and their longevity so far. the best part is the app and the neighborhood support system which has been very insightful

11 months ago

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Eric K New York, NY

I bought the ring flood light cam and security service add on and I have been very pleased with the service so far. Customizing the service to my needs is a breeze and the quality of everything is great.

11 months ago

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David Custer Johnstown, PA

We have 3 Ring cameras, and they’re amazing. The cameras are amazing, and they have great coverage. They’re reasonably priced, and so are their plans. I enjoy being able to go onto the app and see what happened the night before or while I’m not home.

1 year ago

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Sandra Anderson Spring Hill, FL

Ring security camera is outstanding! If offers a wonderful service, not only watching my property but showing me when I have deliveries. I can even watch the bunnies playing in my yard! Have had to call with problems which have been resolved quickly with their excellent customer service.

1 year ago

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Nalini Ne

One of my favorite products I’ve ever gotten and really use frequently. The video and sound so useful. I also like the live view. One of the best thing about the Ring so far is that you can store tons of videos and they will not delete them! All other cameras have limited storage or not storage and you have to pay for the camera and service. Ring has been by far the best one!

1 year ago

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Robert Horn II Pahrump, NV

I like the Ring doorbell camera. Using it I can see and speak to someone at the door prior to opening it. It can also save video of anyone approaching the door. This is great for when I am away from home. It works with Alexa too.

1 year ago

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Phoebe Florissant, MO

We got the ring doorbell and was very pleased. For surveillance we had another service. However, this service wasn’t working out. My son told us to check out ring and we did. We are satisfied with the ring service they have been very helpful and patient.

1 year ago

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Mandy Fresno, CA

I absolutely love my Ring. I like how it records, sends notifications to my phone, and I can interact with people on the other end. Sometimes the audio isn’t very good and one time the house alarm was blaring for hours but no one called the police. That was a problem!!

1 year ago

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Suzie Blankenship Herndon, VA

Love my Ring doorbell. It's battery operated and actually does a great job staying charged. I have cats that go in and out (as cats do), so my doorbell alerts me quite often. I often do the Live look when I'm at work just to see what's happening. Works great.

1 year ago

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Joseph Peterson Milwaukee, WI

Great quality. They continue to improve as time goes on. I like that I can talk to whomever comes to the door without having to be there so they don't know (or I just don't feel like getting up :) ). Camera quality is good (caught some naughty kids at Halloween one year and could identify them because of the high quality camera).

1 year ago Edited July 28, 2023

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Julie Hefner Plainfield, IL

We have been a ring customer for a few years and have never had any issues! We had a doorbell camera and then recently added a camera for the garage and it was so easy to combine them in the app. It’s low cost and little maintenance.

1 year ago Edited July 24, 2023

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Mindy Clarke Tacoma, WA

I love my Ring, I feel so much safer knowing we can monitor all activity by our front door. Any motion in front of my house send an alert to my cell phone. an see when packages arrive. I love my ring, and access to the ring neighborhood app, it keeps me informed of criminal activity in and around my neighborhood.

1 year ago

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Darla Wylie Brentwood, CA

I absolutely love my Ring. I'm hesitant to open my front door to anyone considering the society that we live in now. When someone rings my doorbell I'm able to answer with my phone and the person is not able to tell if I'm home or not. Great product and concept.

1 year ago

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Heather H Sanford, FL

Ring provides reliable security at your fingertips. Ring's price plans are reasonable (so far) and their customer service is incredibly pleasant and helpful. I'm impressed with Ring and will stay loyal to them as long as their rates don't skyrocket.

1 year ago

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CAROL Atlanta, GA

I enjoy the peace of mind that Ring provides. It's very comforting knowing that actual live photos are documented whenever anyone approaches my home. I am notified on my phone whenever anyone comes to my door. That way, I always know who has been to my home.

1 year ago

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Louis DeMatteo Columbus, OH

Great DIY security system at an affordable price. I love that all their products are in one app. I have called their customer service department several times and never had to wait. I love their customer service department. They are very helpful.

1 year ago

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FriscoTXHomeowner Frisco, TX

We love our Ring doorbell. We have one up front and added one to the back. Super convenient with the app, and it's impressive how it works so well. Hopefully we don't need to use this system, but I'm confident it will work when we need it.

1 year ago

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Johnny Sigmon Cumberland, MD

I love ring I love the way that you can use your phone and see who's at your door from a thousand miles away and talk to him and if you don't want someone there you can tell him to get away from your home I really love ring and would have nothing but rain for my security thanks ring.

1 year ago

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Gumby Rowland Heights, CA

Ring has been a solid home security solution so far. I have not had any issues with the product. It has a good number of configuration features so I can program it to send me notifications when I want them and I can easily adjust the areas that I want to monitor. I would recommend this product to my friends.

1 year ago

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Alex Indianapolis, IN

The hardware is abysmal. I regret buying it. Best I can say is that monitoring is cheap, and they've called right away on false alarms. I believe they're known for coming in under 30 seconds in auditing. You really can't beat the monthly cost, especially considering the cellular backup. It was cheap up-front, too. My kit is 2nd gen, bought in 2020. I feel like it is all there, just poorly executed. I wish the hardware could be repurposed. I should note here that this is the only monitored or retail security system I have ever owned. However, I have a lot of experience with networking, AV, computers, wireless, and employer security systems. I know this could be better. The most frustrating thing is that because it barely works, we rarely arm it! It continues to monitor smoke and CO alarms, and a laggy alarm is better than none. When I have contacted customer service or tech support, they have been great. -The app and web interface are terrible. Settings are buried in seemingly unrelated categories. -The doorbell still feels like a separate company from the rest of the security hardware. -Doorbell occasionally decides not to charge from the transformer. Factory reset and/or clean contacts. -LAG CITY. If you factory reset, you'll get snappy performance for a while. Then one day, someone will walk in and the bling-bling happens 30 seconds later. Opening the doorbell camera feed lags, then you get HD real-time. Workarounds exist (and work) but it is just a maintenance headache. There is nothing wrong with my LAN or Wi-Fi. My house is not gigantic. -LAG CITY II. Opening the doorbell remote video feed in the smartphone app often takes too long (tested vs. TeamViewer connection with identical phones). -This is a big one. No glass-break sensors (at least not since I last looked). They said to use an Echo device. Which leads me to: -It came with an Echo Show 5, which has the worst microphone in the Echo line. I hate this device, because everyone has to annoyedly repeat everything or shout. -Limited integration with other security device protocols. -Charging ports on the keypads are hard to get at without OEM cables. -Magnetic sensors that must be mounted with the battery section on the door (sliding doors especially) tend to fall off their mounts or at least show tampered. We use sticky-tack to keep them in place. Very attractive. I do hope that later-generation equipment has built on the failures outlined above, but from April 2020 to January 2023 I have become thoroughly soured on the brand. I am also becoming disillusioned about the supposed benefits of adding more corporate devices to our personal spaces, and the widespread access granted to government. This is a bell that can't be un-rung, pun intended.

1 year ago

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Julian Ramos Atwater, CA

I like the products, the affordable prices are great, and the ability to connect with nearby neighbors is also excellent. My only concern is if the wifi goes out, you are defenseless. If they would come up with a backup security system that could connect via Cell signal for emergencies. I feel safer if the power went out after someone cut power to rob my house as an extreme example, but it does happen.

1 year ago

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Melody Rowe Fayetteville, NC

I love my ring security system and love how they keep up with the latest technology. The only thing that concerns me is sharing of my information. Other then that they seem to be the number 1 company is security of home and business out there. Very top notch.

2 years ago

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Precious H. DeSoto, TX

I have had Ring for 6 years. It is very easy to install and monitor. You can sync it with your TV and phone. I love being able to talk through the speaker when I am away. Ring can be taken with you wherever you go. This is a good investment for homeowners

2 years ago

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marissa wheeler Burlington, VT

Ring has been a wonderful company to work with, there service has been great, reliable, convenient and cost affective for my family and I. Not only has it been great for security reason but has also been a great help at letting us know if we have missed someone while we weren't home that has stopped by.

2 years ago

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Rebecca Robinson Murfreesboro, TN

I felt 100% percent better after having the ring peephole installed. Before if I heard a noise I was concerned. Now I hardly give it a second thought and if I do, I just look at my app. The price of monitoring my ring peephole at this time is an only $3 a month. Unbelievable to me.

2 years ago

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Dan Wandell Murfreesboro, TN

Generally speaking, I like the Ring product's quality and functionality. However, I do not like the monthly video storage cost. Some competitors offer limited free storage, which I think is appropriate for this type of product. I purchased the doorbell and a camera. After the free trial, I decided to sell the system and go with a competitor. If you do not mind the monthly charge, the Ring system is definitely a good system. It just isn't for me.

2 years ago

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Lisa Anne Littleton, CO

Absolutely love my ring! I always know what’s going on at my house and can even answer the door from my couch. My only complaint is the battery life could be longer, but charging them is quick. I don’t know what I would do without my ring cameras.

2 years ago

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Adair Dance Academy Omaha, NE

We have had Ring for several years now and like the service very much. An added bonus is our home insurance company gives a discount for having it and the discount essentially paid for the ring service. I like having the ability to see what is happening by my home any time,, from anywhere.

2 years ago

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William Rosengrant Red Lion, PA

Started with SWANN security cameras but switched to RING cameras and I like them much better. The RING cameras are very easy to set up and the software to use them is very good. Video quality is great and they are reasonably priced.

2 years ago Edited July 13, 2022

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Michelle Crane Phoenix, AZ

I absolutely love the ring security systems especially the video doorbell. I feel so much safer knowing that if someone comes to my door it will be video taped. I like the sound of the ring and it looks very elegant and modern. All of their products are very well priced.

2 years ago

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Tammy Bright Lexington, KY

I connected a Ring Wireless Doorbell Camera and Chime at my elderly mom’s house for her security. I love being able to see what is going on around her home and neighborhood. The neighbor feature is very helpful to monitor possible dangers around her. It was very easy to install.

2 years ago

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Tamie Johnson Markham, IL

I got my Ring doorbell camera for Christmas and I love that it notifies me when someone is at my door and I can talk to them through my phone and see who it is or if someone is trespassing on my property. I don’t like that I have to charge it in the house.

2 years ago

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James Shirely Seattle, WA

Ever since I got my Ring camera I've felt so much safer in my apartment. It's been great at keeping would be package thieves away. It's also great knowing who's knocking on my door without having to open it first. I would recommend this to everyone.

2 years ago Edited June 3, 2022

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Courtney Martin Tullahoma, TN

I use a Ring doorbell/security camera to keep watch in my front yard considering I live right next to a middle school and let’s just say… kids don’t always respect other peoples’ property. I live in a shared duplex so my doorbell makes it more convenient to tell if someone is at my door or my neighbors!

2 years ago

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Brittany Clark Athol, ID

Ring cameras are great!!! Easy to install. Great quality picture. Great angles. The only downfall is the monthly subscription fees for cloud recording. Other cameras allow for micro SD cards so you can avoid the monthly fees. Otherwise, highly recommend them!

2 years ago

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Michelle Arcadia, OK

Ring security allows me to see who is at my house or business even when I'm not there. I love that I can use an app on my phone to see everything 24/7. I even get message alerts if my camera has gone off. I highly recommend Ring for your security needs.

2 years ago

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Christina Sutu-Wallar San Francisco, CA

I have been using ring‘s service and products since 2018. I like that I can monitor things from my cell phone, anywhere I am. I like that I get notifications with just simple movements in my driveway. I enjoy the aspect of my home is being secure, and I’m able to monitor it on the go!

2 years ago

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Jlbflatx New Braunfels, TX

Purchased and wired installed by family. Love the being able to view and speak to anyone entering our porch. It also connected to Alexa so get instant announcements. We don’t have all the bells and whistles but mid level Ring. It’s affordable and gives added security. Picture quality is good.

2 years ago

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Ka Bian Gaithersburg, MD

We have been using Ring for several years. This is a very easy system with a cellular APP that can monitor the activity both outdoor and indoors. We even can talk with the person in front of our door at a great distance. Very nice designed and easy to operate.

2 years ago

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Erinmarie Xian Seffner, FL

Easy to hook up myself - warranty is AWESOME and the price is amazing! Cameras are the BEST in clarity and sensitivity (depending on how you set it up). Ive had the entire system for almost 2 years and I couldn't be happier. My only concern is when the alarm goes off an automated person calls rather than a real life person on the phone.

2 years ago Edited October 28, 2021

Ring Reviews