Headquartered in Austin, Texas, Protect America provides self-installed home security systems, GPS, monitoring services, and automation solutions, and has serviced nearly half a million homes since 1992.

Protect America's monthly fees range from $19.99 to $42.99, and the company provides free equipment with its security services, including a control panel, motion detectors, door sensors, and window sensors.

With an exceptionally low monthly monitoring fee, free equipment, and no upfront fees, Protect America is the leading home security company in the industry. The company has the highest overall rating in the home security industry on BestCompany.com as well as a quality star rating from consumers.

Protect America is one of the most trusted and high-quality security solutions we've seen. Read the company highlights and see Protect America reviews from real consumers below.

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The Good

  • Protect America Cost
  • DIY Installation
  • Home Automation Features
  • Lifetime Equipment Warranty
  • Variety of Home Security Packages
  • 24/7 Video Monitoring
  • Industry Experience
  • Protect America Reviews

Protect America Cost

Protect America's monthly fee ranges from $19.99$42.99. With these prices, the yearly cost ranges from $239–$503. Protect America's complete cost over the course of the 36-month contract ranges from $719–$1,511.

This price includes 24/7 monitoring, no installation or equipment fees, a price match guarantee, and a locked-in rate. Customers who purchase Protect America's basic home security package will pay $19.99 per month, and customers who purchase the more advanced package with cellular monitoring and remote access to their system will pay $42.99 per month.

The higher cost for the cellular monitoring is due to the increased services and features (such as remote control of a security camera, real-time alerts from motion sensors, and other home automation features) that are not available with landline monitoring only.

$42.99 per month for added features and cellular monitoring is still a competitive price and one of the most affordable offers in the market. 

Compared to other do-it-yourself solutions, Protect America prices are very low. Most self-installed security system companies offering free equipment simply make you pay for it in the form of high-cost monthly monitoring services. This isn't the case with Protect America.

Free Protect America Equipment

While other home security system companies offer free equipment, few match Protect America in both the quantity and quality of the free equipment. Protect America equipment cost is absolutely free and includes the following with most of its packages:

  • 1 control panel
  • 3 door and window sensors
  • 1 motion detector

The free door and window sensors have a five-year battery life and can be quickly and easily self-installed. The wireless sensors have a horizontal coverage range of 25 feet and can detect movement by intelligently sensing head emissions. They are pet-friendly, ignoring movement from objects 40 pounds or less.

Protect America equipment cost is completely free and is known for its high quality, beating out the majority of the home security company's competitors.

No Installation Fees

Unlike many other home security companies, Protect America does not charge installation fees. When you sign up for their services, you don't have to risk a burglar targeting your home before you can afford the cost of home security installation. You can get Protect America's protection right away.

Money-Back Guarantee

Protect America offers a 15-day money-back guarantee on all of its products. This gives customers time to test out the company's service and its security system before fully committing to the contract.

DIY Installation

Protect America's home security system is a do-it-yourself solution that takes less than one hour to set up. DIY security systems are convenient because it allows consumers to skip pricey and lengthy professional installations.

Many home security providers require costly professional installation and can take weeks to set up a date and time that works with the customer's schedule. Customers are also likely to be more familiar with the security equipment since they are the ones setting it up.

Many Protect America reviews below reference the quick and simple installation as a major benefit and relief. 

Home Automation Features

At less than $20 per month, you typically shouldn't expect your home security package to include home automation features; however, Protect America does include wireless control options.

Through the company's app, customers are able to view camera footage and control their security system, door locks (additional equipment cost) and lights/appliances (additional equipment cost) from a smartphone. Here is a breakdown of Protect America's home automation options:

Protect America Mobile App

Protect America's mobile app gives you control of your home security system from anywhere. From monitoring your entry points and controlling your appliances (garage door, thermostat, lights, and other appliances) to getting 24/7 access to live video of your home, you can stay apprised of your home security at all times and manage your security system with ease.

The app also sends notifications of any security alerts you need to be aware of, such as suspicious activity or system malfunction. 

August Smart Lock Pro

The August Lock is a smart lock you can control and monitor from anywhere at any time with the Protect America app. The door lock works with single cylinder deadbolts and similar to other Protect America security equipment, you can easily install it yourself within minutes.

With Protect America's door sensor and smart door lock, you never have to worry about someone entering your home through the door without you knowing, and you don't have to panic when you forget to lock the door; you can track any activity at your doorstep and remotely lock and secure your door immediately with the Protect America app.

This also means you don't have to carry around a home key because you have access to keyless entry with your smart lock. The August Smart Lock Pro is also compatible with Siri, Alexa, and the Google Assistant, so you can use any of these devices to control your smart lock that way if you prefer. Additionally, the August Lock works with Z-Wave Plus systems as well as Bluetooth.

Linear Garage Door Controller

Through the use of your Protect America app or your security system panel, you can remotely open and close your sectional garage door. This makes it simple to come and go quickly and ensures you can close or open the garage door while away from home. Your home never has to be left unprotected.

Z-Wave Light and Appliance Module

The Z-Wave technology module allows you to turn the lights on and off throughout your home as well as dim them. You can do this through the Protect America app or through a web browser. This wireless control gives your home automation more functionality and increased customization.

Amazon Echo Dot Integration

Protect America's home security system is compatible with the Amazon Echo Dot, which enables you to control your Protect America home automation features with the use of your Amazon Echo.

Few home security companies provide such compatibility and universality when it comes to integrating existing home automation equipment with new home security equipment provided by the company.  

Lifetime Equipment Warranty

All equipment is covered by a lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge to the customer. As detailed above, Protect America equipment is also free, including one control panel, three door and window sensors, and one motion detector.

Protect America's alarm system provides monitoring through landline (least expensive), broadband, and cellular communication; it's a rarity for a security company to provide all three of these warranties in the residential security system industry.

This type of superior customer service is another way Protect America has set itself apart from its competition.

Variety of Home Security Packages

Protect America offers multiple home security packages that you can customize to fit your particular needs. Each package includes free equipment, free activation, and professional 24/7 monitoring.

For a customized instant quote, you can contact Protect America through the "Visit Site" button at the top of this profile page. You can also upgrade any package to include smart home automation capabilities. Package details for Protect America's three main home security plans are below:

Copper Package Silver Package Platinum Package
Standard control panel Standard control panel Standard control panel
3 Door/window sensors 9 Door/window sensors 14 Door/window sensors
1 Motion detector 1 Motion detector 1 Motion detector
1 Yard sign 1 Yard sign 1 Yard sign
4 door/window stickers 4 door/window stickers 4 door/window stickers
     

24/7 Video Monitoring

Protect America's security cameras have 24/7 live video monitoring. There is also a two-way voice capability service that enables communication on both ends. Read Protect America security reviews below to see what customers have to say about video monitoring capabilities. 

Industry Experience

Protect America alarm system has been in business since 1992. Having a home security company that has ample experience in alarm systems and burglar and theft situations can give homeowners peace of mind that their home and family will be in good hands.

Protect America has had decades to develop a home security system and alarm monitoring company that is efficient, trustworthy, and affordable. 

Protect America Reviews

Protect America reviews are overwhelmingly positive, awarding them an extremely high star rating from consumers. Protect America reviews highlight exceptional customer service, quality equipment, simple installation, and affordable prices.

Satisfactory reviews for Protect America provide peace of mind that the home security company is respected by the majority of its customers. Protect America users are clearly impressed and happy with its products and services. 

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The Bad

  • 36-Month Contract
  • Cancellation Terms

36-Month Contract

Perhaps the least appealing feature of the alarm company for some people is its 36-month contract. However, lengthy contracts aren't unusual in the home security system industry.

A somewhat lengthy contract is much more common for companies that offer low-cost monitoring fees and free equipment as Protect America does. Read Protect America reviews below to see how customers feel about the lengthy contract and the home security provider as a whole. 

Cancellation Terms

If customers decide to cancel their contracts before the 36-month term, Protect America requires them to pay the remaining balance. However, this isn't uncommon with home security companies and Protect America offers an extremely low monthly monitoring fee with no upfront fees or equipment costs.

With this in mind, the long-term contract and cancellation terms may not be a problem.  

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The Bottom Line

With an impressive array of free equipment, affordable monthly monitoring service, zero upfront costs, and a free moving option, the Protect America security system is one of the most affordable security systems on the market today.

Protect America offers an attractive lifetime warranty on its equipment, a full range of monitoring options, as well as extensive home automation features.

Protect America does require a contract; however, contracts are not unusual for home security companies and Protect America's prices are one of the most affordable security solutions in the market. Also, you may feel more comfortable signing a long-term contract after reading the overwhelmingly positive Protect America reviews (shown below).

Protect America security reviews indicate the home security provider beats out most of its competition in terms of value for the price, customer service, and satisfaction.

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We'll Introduce You!

Call our recommended rep over at Protect America below.

1-(855) 969-9248

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User Reviews

Star Rating

4.2
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2,973 Reviews

Review Breakdown

5 star
55%
4 star
24%
3 star
7%
2 star
5%
1 star
9%

Sentiment Criteria

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Verified Customer

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Rebecca Austin

June 28th, 2017 Benton, AR

They've always been able to help me! I have an equipment go out because it was old, and they replaced it. When I first installed it, they walked me through the entire process. It's all been fine; I don't have any desire to change to another company.

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James Muth

June 28th, 2017 Lost City, WV

We're very satisfied with it. The installation process was good, and the equipment has been excellent. It's such a positive experience.

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Lois Gold

June 28th, 2017 Somerset, NJ

Their customer support has been fine, and I've been satisfied with their service so far. It serves its purpose, and everything is pretty easy, which is important to me.

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Clara Renner

June 28th, 2017 Mt Vernon, KY

The installation process was easy; you do it yourself. Also, the equipment is great as well, and it works! When the alarm goes off, the Police comes over immediately.

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Bettye Cross

June 28th, 2017 Albany, GA

I don't have any complaints. They've been very courteous and nice to me and they provide a good service. Plus, it wasn't difficult to install the system.

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Gwyn Gunter

June 28th, 2017 Gadsden, AL

They've been great! We ordered the equipment and some family members installed it for us. Protect America has offered great customer support, and the system has worked pretty well. I've always had a good response with anything we need to know, and we're very pleased with the service.

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Chenellealana Bruce

June 28th, 2017 Hyattsville, MD

Whenever I leave the country, I always call them to let them know I'm not going to be home. The representatives that answer the phone are always pleasant and understanding. Plus, it's an affordable service.

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Yvonne Rietkerk

June 28th, 2017 Kalamazoo, MI

So far, it's been really good. The only issue I've had is with the motion detector. I've never had a problem with their customer support. They take care of everything right away, I just have to call. I find them very easy to work with, and I'm planning on sticking with them for a while.

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Farhang

June 28th, 2017 Vacaville, CA

I installed everything myself, and they just configured the sensor over the phone. Plus, their agents were great. I do have to say that the sensors don't work properly from time to time. I've had to ask them to send me a new one, but besides that, it's all been good.

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Rick Palmer

June 28th, 2017 Ariel, WA

The equipment has been very exceptional. It was very simple to install; it was a self-install system. The coverage they offer for the price we pay, is great! In fact, that's the main reason we purchased the system.

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Dennis Gholston

June 28th, 2017 Fayetteville, NC

There has been ups and downs, but the equipment has worked well. I can say my experience with their representatives has been pretty good as well.

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Kermit Hubbard

June 28th, 2017 Fayetteville, NC

Protect America is a good company. Their customer support is great. They make sure that, whatever problem you're having, gets taken care of, no matter how long it takes.

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Lesley Shockey

June 28th, 2017 Sandyville, WV

They have been very good, every time that I have called them to add more sensors, or to replace sensors that are going bad. I never received the canned smoke to test the smoke detectors though. Besides that, every time the alarm goes off, they call me, the Police, and 2 family members as well. They've been very good about that.

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Melissa Hill

June 28th, 2017 Zebulon, NC

It was easy to install, and it's worked out pretty well so far. It's definitely been a very positive experience.

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David Groves

June 28th, 2017 Huntington, WV

Everything has worked out just fine, however, I did have a problem. I accidentally set the alarm off, and they called me promptly, but I couldn't get a hold of customer service or something. It kept cycling back to the main switch board. It bothered me that I couldn't get a hold of somebody that could help me.

Verified Customer

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Wes Cormack

June 28th, 2017 Eagle Springs, NC

I needed some sort of alarm security system, and after talking to the local detectives, one of them recommended Protect America. My experiences with them? I haven't had a problem! Every time the alarm activates, I receive a call. The response was good. Plus, the installation process went very well. Their prices and fees are also much lower than other companies out there. It's just outstanding! I'd recommend them to anybody!

Verified Customer

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Debra Knox

June 28th, 2017 Atkinson, NH

Customer service has been very good. We've had to set up a couple of systems from scratch, so that takes a while, but they walked me through it over the phone. I guess what made me choose Protect America was that they have better equipment, and it's cheaper. I'm also much happier with the wireless system. This is definitely better than the old one.

Verified Customer

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Victoria Livingood

June 28th, 2017 Millersburg, KY

It's very reliable, and affordable as well. Their customer support was always willing to help, anytime I had an issue or question. I installed the whole thing by myself, and some of it was actually easy to do, some of it was not.

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Clarissa Paul

June 28th, 2017 Burlington, NC

We called in for help on the installation, and they walked us through it. They also made sure that everything was attached properly. They're always available, and work diligently. I haven't had a problem with then; I just think it's a good company.

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Corey Proffitt

June 28th, 2017 Lexington, KY

Their system is wireless, and the fact that I could install it myself, is what made me choose Protect America. The customer support representatives have always been great; however, the equipment seems to have had some issues. They're better now.

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Anonymous

June 28th, 2017 Hampton, VA

I didn't have any trouble with the installation process. The things I really like about Protect America is that I haven't had any problems with the system, even though I've had it for years. Also, I can call anytime, and get the information I need. They stay on the line, and they make me feel comfortable because I'm not technologically savvy. I'm pretty much satisfied.

Verified Customer

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Matthew Pyles

June 28th, 2017 Rock Springs, WY

It was easy to self-install, and it has a good price, so we like it! Plus, their agents have always been great! If we have technical issues, they stay on the phone until it's fixed. I think their box is a little obsolete, because we frequently have to upgrade the box. Otherwise, the equipment works pretty well.

Verified Customer

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Vuthy Khong

June 28th, 2017 Bellflower, CA

They're good! They always call us back if we have any issues, and besides that, we haven't had any problems with them.

Verified Customer

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Anonymous

June 28th, 2017 Brunswick, ME

The equipment is great! However, the hardest part is to install the system. Besides that, their customer support helped update my system, and my mother-in-law's system.

Verified Customer

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Craig Cohen

June 28th, 2017 Corona, CA

It seems like they're always on the ball. Their customer service is pretty good. I've dealt with customer service in different companies, and they're pretty rotten.

Verified Customer

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Darcie Holmstrom

June 28th, 2017 Madison, WI

Their representatives have been good, and the system was easy to install, but we think that the technology is a little old. There are other systems out there that are a bit cheaper.

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Fred Guttman

June 28th, 2017 Greensboro, NC

The price is what really made me choose Protect America. Although the system is good, just like anything else, certain parts break or need replacement. Their customer support is only fair, because I really need someone to come out here every now and then to fix something, and they don't offer that. I've asked for a technician to come out, but they want to charge me an outrageous amount of money. I'm not happy about that, but I'm not changing either.

Verified Customer

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Mark Carpenter

June 28th, 2017 Junction City, AR

Installing their system was very simple, and the equipment itself is very dependable. If I call and have a question, their agents walk me through it.

Verified Customer

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James Buie

June 28th, 2017 Brookhaven, MS

When I call them, they answer and help me out with anything I need. Their representatives are easy to deal with, and they've offered a positive experience.

Verified Customer

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Peggy Keller

June 28th, 2017 Kissimmee, FL

When I call them, they answer and help me out with anything I need. Their representatives are easy to deal with, and they've offered a positive experience.

Verified Customer

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Kala Thakkar

June 28th, 2017 Schaumburg, IL

They are so prompt and call back immediately. They have a good customer service with them. We haven't had any problems.

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Anonymous

June 28th, 2017 Virginia Beach, VA

Everything is very old, and I only use it when my husband is out of town. I've never had any problem with the system though. All I do is secure the doors and windows. I guess I'd just like some newer equipment.

Verified Customer

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J Golding

June 28th, 2017 Clarksville, TN

The customer support is good, I haven't had any problems with them. Plus, the equipment has worked fine so far. The only thing I'd like is just another sign.

Verified Customer

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Sheri Balderrama

June 28th, 2017 Myerstown, PA

This was the most affordable option at the time I was looking for a security system, and so far, they've been great! Every time I call, they answer my questions. They put you on hold sometimes, but that's okay. I also installed the whole thing myself, and it wasn't so bad. The equipment hasn't had any issues either. As a matter of fact, they just upgraded me to a digital system, free of charge! Their customer service is really good, they just have an answer to all my questions.

Verified Customer

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Djenaba Malone

June 28th, 2017 Vass, NC

It was fairly easy to install. Of course, you have to do it yourself, but it was fairly easy. Plus, you can call them for any help you may need, and they stay on the phone with you, until the problem is fixed. They simply address the problem.

Verified Customer

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Lize Kuhn

June 28th, 2017 Overland Park, KS

Their customer service has been good, and we haven't had any issues with the system whatsoever, nor with the installation process. It's all been a positive experience.

Verified Customer

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William Shelton

June 28th, 2017 Hodges, SC

Everything has been really good, I mean, we weren't even thinking about getting one, but after seeing an advertisement on T.V., we decided to check it out. That was over 10 years ago! The only problem we've had is the time I got to replace the battery. Other than that, I've had some sensors that go bad over the years, and we've replaced them using the warranty we have, so that's not a problem. All I can say is that this is a good system. I'm not disappointed.

Verified Customer

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Willa Williams

June 28th, 2017 Hazard, KY

The equipment has been good, but I think some of our units are old. Their representatives have been on top of everything. If I had a unit go out, they would send a replacement, and work with me to get a new one.

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Anonymous

June 28th, 2017 Belle Chasse, LA

I had relative who we're covered by them, and they were very pleased, so we decided to try it. Everything has gone just right. I haven't had any problems at all with Protect America. To install it, we had someone come in to do it, and it went well. I'm very satisfied with them.

Verified Customer

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Anna Bartalis

June 28th, 2017 Sacramento, CA

I've never had any issues with their customer service, and installing the system was easy, so everything has worked out just fine. I had one burglary, and they responded right away. The Police was able to come over right away.

Verified Customer

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Keith Norlander

June 28th, 2017 Cedarpines Park, CA

So far, it's been a really good system, and I haven't had any problems at all. I only had a couple things happen, where thy to call some kind of support, but besides that, it's been great. Plus, it wasn't difficult to install; just read the instructions.

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Vince Mitchell

June 28th, 2017 Edmonds, WA

Customer support has been outstanding. Whenever I called they were very helpful, and they're very knowledgeable as well, so it's been very good. I haven't had a problem with it. I've had some false alarms, and they do exactly what they say they're going to do. I travel a lot, so I really rely on the system, and it's been great!

Verified Customer

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Isamarie Ramirez

June 28th, 2017 Sellersville, PA

The installation process was simple and quick, and the system works without a problem. If the alarm goes off, the Police is here within 5 minutes, so it works.

Verified Customer

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Anonymous

June 28th, 2017 Upper Marlboro, MD

They've been very attentive! The customer service has been a top-notch anytime I need to get a hold of them, they're right there They stay with you until you get the answer you need, plus, they walk you through any of your issues. If there's something that they can't work out, if it's more of a technical issue, they refer you to the appropriate people, and then of course, they actually walk you through everything. Also, it was very easy to install. I did it myself, and I think I did it within 30 minutes. I'm very pleased with it because it does the job I needed to protect my house. It's actually been a pleasure to deal with them.

Verified Customer

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Gloria Spencer

June 28th, 2017 Prattville, AL

So far, so good! I've had some good experiences with Protect America. It's worked out well, and they gave me step by step instructions to install the system myself. They also send out somebody if there is new equipment that I feel like somebody should do it for me.

Verified Customer

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Tony Smith

June 28th, 2017 Greenup, KY

I've been with the company a long time. They were actually one of the first companies to approach me. It was very simple to install, and there's only been some change on the equipment. It's been upgraded, and everything works well. They also provide good guidance with technical issues. It's met our needs, and it is very reliable, except for the occasional battery changes. Besides that, I have no complaints.

Verified Customer

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Willie Lee

June 28th, 2017 Mt Vernon, GA

The wireless system made it easy to install. They're always pretty quick about answering my questions, and so far, the system is good. I haven't had any issues against it.

Verified Customer

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Esther Wright

June 28th, 2017 Franklin, WV

They've helped me out with all the questions I might have, so their customer support was very good to me. It was easy to install, so they've just offered a very positive experience.

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Barbara Tanz

June 28th, 2017 Houston, TX

Everything with them has been just fine. I liked that they were able to connect it with my internet.

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Howard Shaw

June 28th, 2017 Richmond, CA

It's a very good system, and their customer service has been fine as well. I installed the system myself, so it wasn't hard. Plus, they offer a good price.