Protect America

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Protect America Logo

Protect America

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Offers include free Protect America equipment such as motion detectors, door sensors, and window sensors. $0 in up-front costs.
1-(855) 969-9248

Headquartered in Austin, Texas, Protect America provides self-installed home security systems, monitoring services, and automation solutions, and has serviced nearly half a million homes since 1992. Protect America's monthly fees range from $19.99 to $42.99, and the company provides free equipment with its security services, including a control panel, motion detectors, door sensors, and window sensors.

With an exceptionally low monthly monitoring fee, free equipment, and no upfront fees, Protect America is the leading home security company in the industry. The company has the highest overall rating in the home security industry as well as a quality star rating from consumers. Protect America is one of the most trusted and high-quality security solutions we've seen. Read the company highlights and see Protect America reviews from real consumers below.

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The Good

  • Protect America Cost
  • DIY Installation
  • Home Automation Features
  • Lifetime Equipment Warranty
  • Variety of Home Security Packages
  • 24/7 Video Monitoring
  • Almost 30 Years of Experience in the Home Security Industry 
  • Protect America Reviews

Protect America Cost

Protect America's monthly fee ranges from $19.99 - $41.99. With said prices, the yearly cost ranges from $239 - $503. Protect America's complete cost over the course of the 36-month contract ranges from $719 to $1,511. This price includes 24/7 monitoring, no installation or equipment fees, a price match guarantee, and a locked-in rate. Customers who purchase Protect America's basic home security package will pay $19.99/mo, and customers who purchase the more advanced package with cellular monitoring and remote access to their system will pay $41.99/mo.

The higher cost for the cellular monitoring is due to the increased services and features available (such as remote control of a security camera, real-time alerts from motion sensors and other home automation features) that are not available with landline monitoring only. $41.99/month for added features and cellular monitoring is still a competitive price and one of the most affordable offers out there. 

Compared to other do-it-yourself solutions, Protect America prices are very low. Most self-installed security system companies who offer free equipment simply make you pay for it in the form of high-cost monthly monitoring services. This isn't the case with Protect America.

Free Protect America Equipment

While other home security system companies offer free equipment, few match Protect America in both the quantity and quality of the free equipment. Protect America equipment cost is absolutely free and included with most of its packages is:

  • One control panel
  • Three door and window sensors
  • One motion detector

The free door and window sensors have a 5-year battery life and can be quickly and easily self-installed. The wireless sensors have a horizontal coverage range of 25 feet and can detect movement by intelligently sensing head emissions (though they are pet-friendly, ignoring movement from objects 40 pounds or less). Protect America equipment cost is completely free and is known for its high quality, beating out the majority of the home security company's competitors.

No Installation Fees

Unlike many other home security companies, Protect America does not charge installation fees. When you sign up for their services, you don't have to risk a burglar targeting your home before you can afford the cost of home security installation. You can get Protect America's protection right away.

DIY Installation

Protect America's home security system is a do-it-yourself solution that takes less than one hour to set up. DIY security systems are convenient because it allows consumers to skip pricey and lengthy professional installations. Many home security providers require a costly professional installation and can take weeks to set up a date and time that works with the customer's schedule. Customers are also likely to be more familiar with the security equipment since they are the ones setting it up.

Many Protect America reviews below reference the quick and simple installation as a major benefit and relief. 

Home Automation Features

At less than $20/month, you typically shouldn't expect your home security package to include home automation features; however, Protect America does include wireless control options. Through the company's app, customers are able to view camera footage and control their security system, door locks (additional equipment cost) and lights/appliances (additional equipment cost) from a smartphone. Here is a breakdown of Protect America's home automation options:

Protect America Mobile App

Protect America has a mobile app that gives you control of your home security system from anywhere. From monitoring your entry points and controlling your appliances (garage door, thermostat, lights, & other appliances) to getting 24/7 access to live video of your home, you can stay apprised of your home security at all times and manage your security system with ease. Lastly, the app gives you notifications of any security alerts you need to be aware of, such as suspicious activity or system malfunction. 

August Smart Lock Pro

The August Lock is a smart lock you can control and monitor from anywhere at any time with the Protect America app. The door lock works with single cylinder deadbolts and similar to other Protect America security equipment, you can easily install it yourself within minutes.

With Protect America's door sensor and smart door lock, you never have to worry about someone entering your home through the door without you knowing, and you don't have to panic when you forget to lock the door; you can track any activity at your doorstep and remotely lock and secure your door immediately with the Protect America app. This also means you don't have to carry around a home key because you have access to keyless entry with your smart lock.

The August Smart Lock Pro is also compatible with Siri, Alexa, and the Google Assistant, so you can use any of these devices to control your smart lock that way if you prefer. Additionally, the August Lock works with Z-Wave Plus systems as well as Bluetooth.

Linear Garage Door Controller

Through the use of your Protect America app or your security system panel, you can remotely open and close your sectional garage door. This makes it simple to come and go quickly and ensures you can close or open the garage door if you need to while away from home. Your home never has to be left unprotected.

Z-Wave Light & Appliance Module

The Z-Wave technology module allows you to turn the lights on and off throughout your home as well as gives you the capability to dim them. You can do this through the Protect America app or through a web browser. This wireless control gives your home automation more functionality and increased customization.

Amazon Echo Dot Integration

Protect America's home security system is compatible with the Amazon Echo Dot, which enables you to control your Protect America home automation features with the use of your Amazon Echo. Few home security companies provide such compatibility and universality when it comes to integrating existing home automation equipment with new home security equipment provided by the company.  

Lifetime Equipment Warranty

All equipment is covered by a lifetime warranty, meaning Protect America will ship replacement parts for all defective equipment at no charge to the customer. As detailed above, Protect America equipment is also free, including one control panel, three door and window sensors, and one motion detector.

Protect America's alarm system provides monitoring through landline (least expensive), broadband, and cellular communication; it's a rarity for a security company to provide all three of these warranties in the residential security system industry. This type of superior customer service is another way Protect America has set itself apart from its competition.

Variety of Home Security Packages

Protect America offers multiple home security packages that you can customize to fit your particular needs. Each package includes free equipment, free activation, and professional 24/7 monitoring. You can also upgrade any package to include smart home automation capabilities. For a customized instant quote, you can contact Protect America through the "Visit Site" button at the top of this profile page. Package details for Protect America's three main home security plans are below:

Copper Package

  • Standard control panel
  • 3 Door/window sensors
  • 1 Motion detector
  • 1 Yard sign
  • 4 Door/window stickers

Silver Package

  • Standard control panel
  • 9 Door/window sensors
  • 1 Motion detector
  • 1 Yard sign
  • 4 Door/window stickers

Platinum Package

  • Standard control panel
  • 14 Door/window sensors
  • 1 Motion detector
  • 1 Yard sign
  • 4 Door/window stickers

24/7 Video Monitoring

Protect America has 24/7 live video monitoring for their security cameras. There is also a two-way voice capability service that enables communication on both ends. Read Protect America security reviews below to see what customers have to say about video monitoring capabilities. 

Almost 30 Years of Experience in the Home Security Industry 

Protect America alarm system has been in business since 1992. Having a home security company that has ample amounts of experience in alarm systems and burglar & theft situations can give homeowners peace of mind that their home and family will be in good hands. Protect America has had decades to develop a home security system and alarm monitoring company that is efficient, trustworthy, and affordable. 

Protect America Reviews

Protect America reviews are overwhelmingly positive, awarding them an extremely high star rating from consumers. Protect America reviews highlight exceptional customer service, quality equipment, simple installation, and affordable prices. Satisfactory Protect America reviews provide peace of mind that the home security company is respected by the majority of its customers. Protect America users are clearly impressed and happy with its products and services. 

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The Bad

  • 36-Month Contract
  • Cancellation Terms

36-Month Contract

Perhaps the least appealing feature of the alarm company for some people is its 36-month contract. However, lengthy contracts aren't unusual in the home security system industry. A somewhat lengthy contract is much more common for companies who offer low-cost monitoring fees and free equipment as Protect America does. Read Protect America reviews below to see how customers feel about the lengthy contract and the home security provider as a whole. 

Cancellation Terms

If a customer decides to cancel their contract before the 36-month term, Protect America requires them to pay the remaining balance. However, this isn't uncommon with home security companies and Protect America offers an extremely low monthly monitoring fee with no upfront fees or equipment costs. With this in mind, the long-term contract and cancellation terms may not be a problem.  

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The Bottom Line

With an impressive array of free equipment, affordable monthly monitoring service, zero upfront costs, and a free moving option, the Protect America security system is one of the most affordable security systems on the market today. Protect America offers an attractive lifetime warranty on its equipment, a full range of monitoring options, as well as extensive home automation features.

Protect America does require a contract; However, contracts are not unusual for home security companies and Protect America prices are one of the most affordable security solutions out there. Also, you may feel more comfortable signing a long-term contract after reading the overwhelmingly positive Protect America reviews (shown below).

Protect America security reviews indicate the home security provider beats out most of its competition in terms of value for the price, customer service, and satisfaction.

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We'll Introduce You!

Call our recommended rep over at Protect America below.

1-(855) 969-9248

Reviews from #1 Home Security Company

Protect America

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DCH
October 11th, 2018 | Hampton, VA

Jenny was great. We recently had to move due to a threat to my home. My old setup wasn’t effective. After speaking to Jenny my wife and I started to brainstorm with her and she kept giving us options that were affordable and EXACTLY what we were looking for. Now can’t wait to get it in and installed. Rush ship it please 😄

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Kelly Geels
September 17th, 2018 | Visalia, CA

Fast set up and great customer service, system works well. Love that equipment was free and no contracts! Perfect for our family

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User Reviews

4.1

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2181 Reviews

Your trust is our top priority, so we check all reviews for accuracy and relevance. Additionally, we do not allow companies to alter or remove reviews. Learn more

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Tammy Haynie
March 18th, 2019 Lincoln, NE

Charles was condescending and rude. You can tell him I found a unicorn. He was the one who said I was looking for one.

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Reply from Protect America

Mar 20, 2019

Hello Tammy - Thank you for taking the time to share your experience. We're sorry to hear that your interactions thus far did not meet your expectations. If you could, please reply via 'private response' with the full name and address associated with your account and a member of our team will contact you. Again, thank you for sharing your personal experience. We look forward to connecting with you soon.

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Alan De Filippo
March 18th, 2019 Goodyear, AZ

So far the experience has been very good. Everyone has been knowledgeable and gone out of their way to be helpful.

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Jeff Schwart
March 18th, 2019 Miami, FL

Just a horrible experience. Install was totally incomplete, sloppy, not the right equipment and the level of customer service simply sucks!

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Reply from Protect America

Mar 20, 2019

Hello Jeff - Thank you for taking the time to share your experience. We're sorry to hear that your interactions thus far did not meet your expectations. If you could, please reply via 'private response' with the full name and address associated with your account and a member of our team will contact you. Again, thank you for sharing your personal experience. We look forward to connecting with you soon.

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Jason Witt
March 18th, 2019 Mishawaka, IN

they called me at a minimum, 5 times a day, without leaving a message.

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Reply from Protect America

Mar 20, 2019

Hello Jason - Thank you for taking the time to share your experience. We're sorry to hear that your interactions thus far did not meet your expectations. If you could, please reply via 'private response' with the full name and address associated with your account and a member of our team will contact you. Again, thank you for sharing your personal experience. We look forward to connecting with you soon.

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Marsha Kenne
March 18th, 2019 Decatur, AR DETAILS
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I Love everything about Protect America but I would really like a hard copy of all directions on Paper...Thank you

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Judy Johnson
March 18th, 2019 Lubbock, TX DETAILS
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Very impressed with customer service and the installation was was easy but it just took a while

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Adrian Kloss
March 18th, 2019 Royalton, MN DETAILS
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Not happy at all after signing a 2 year contract and looking to cancel lots of running around then they make you sign a cancellation form and it takes a month to process what a bunch of BS !!!

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Reply from Protect America

Mar 20, 2019

Hello Adrian - Thank you for taking the time to share your experience. We're sorry to hear that your interactions thus far did not meet your expectations. If you could, please reply via 'private response' with the full name and address associated with your account and a member of our team will contact you. Again, thank you for sharing your personal experience. We look forward to connecting with you soon.

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Joel Huf
March 13th, 2019 Denison, TX

Very thorough and fair pricing. Process was super easy.

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victor
March 13th, 2019 DETAILS
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very easy to install an program an arm an unarm.

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Reply from Protect America

Mar 14, 2019

Hey Victor - Thank you for sharing your experience. Always nice to hear another install success story!

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Vickie M. Habersham
March 13th, 2019 DETAILS
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I like the fact that I'm always notified of any activity with the armed/disarmed by email of the system.

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Stevie Wallace
March 13th, 2019 DETAILS
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Easy set up, great customer service and easy payment plans

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Nicole Orr
March 13th, 2019 DETAILS
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Great customer service. Easy Use And Setup Of System.

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Keith
March 13th, 2019 DETAILS
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Excellent quality system, great customer service and reasonably priced

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John McCuin
March 13th, 2019 DETAILS
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I switched from another home security co. to Protect America. I am so glad I did. I am very satisfied with them. Their knowledge, friendliness, and help is great.

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James Wofford
March 13th, 2019 DETAILS
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Easy and simple to install and use. The tech people are very knowledgeable and eager to help. They walked me through the installation with ease.

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gary van hart
March 13th, 2019 DETAILS
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Helpful installation and reasonable price

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Brock Kinsler
March 13th, 2019 DETAILS
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Easy to install and use. Great experience so far with customer service

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annie
March 13th, 2019 DETAILS
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Love the service and the ease of installation. Hate that it took me 3 phone calls and an online chat to get extra stickers for my windows.

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Reply from Protect America

Mar 14, 2019

Hey Annie - Thank you for the kudos! However, we're sorry to hear that you had to call three times to request additional stickers. If you have any questions in the future, please do not hesitate to reach out - our customer care team is at the ready to assist.

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Lynda
March 18th, 2019 Damascus, MD DETAILS
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Poor customer service! I called to have my service terminated. It had been not active for nearly a year, but I was still charged because I failed to terminate my service. During this period, not once did ProtectAmerica call me to question why system was not active. I called in February to cancel but was placed in a cue that took more than 30 minutes before I gave up and left a call back number. They drafted my account in March. Finally spoke with a human today who tried to get me to keep the service at a reduced rate. Why would I want to keep a monitoring service that doesn't know my system is not active. Then they are going to charge me through the end of April. Great customer service guys!

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Reply from Protect America

Mar 20, 2019

Hello Lynda - Thank you for taking the time to share your experience. We're sorry to hear that your interactions thus far did not meet your expectations. If you could, please reply via 'private response' with the full name and address associated with your account and a member of our team will contact you. Again, thank you for sharing your personal experience. We look forward to connecting with you soon.

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Janie Rauch
March 11th, 2019 Irmo, SC DETAILS
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ONE OF THE WORST EXPERIENCES OF MY CAREER. I OWN A SALON AND THOUGHT THIS WOULD BE A GREAT SERVICE. THE SERVICE WAS HORRIBLE. THEY CHARGED MY CREDIT CARD TWICE IN ONE MONTH AND IT TOOK ME FOREVER TO GET THAT STRAIGHT. THE SYSTEM WAS NOT WORKING AND THEY TROUBLE SHOOT IT AND SENT ME THE COMPONENT TO PUT IN THE CONTROL PANEL MYSELF!!!!!! i WAS ON HOLD FOR 13 MINUTES WAITING FOR INSTRUCTION ON HOW TO FIX THIS PROBLEM. GOT FRUSTRATED, HUNG UP AND NEVER CALLED BACK. THEY HAVE CALLED MY SALON THREE TO FOUR TIMES A DAY WANTING THEIR MONEY. SO IF YOU WANT CUSTOMER SERVICE JUST DON'T PAY YOUR BILL AND SOMEONE WILL BLOW YOUR PHONE UP. TERRIBLE

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Reply from Protect America

Mar 14, 2019

Hello Janie - Thank you for taking the time to share your experience. We're sorry to hear that your interactions thus far did not meet your expectations. If you could, please reply via 'private response' with the full name and address associated with your account and a member of our team will contact you. Again, thank you for sharing your personal experience. We look forward to connecting with you soon.

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Tess
March 5th, 2019 Conroe, TX DETAILS
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Absolute worst company ever! Continued to deduct money after they “agreed” to break the contract due my Home flooding. They never received the box... but now have been sent to collections and not notified. I was only a customer for 6 weeks when my home flooded! Customer service reps have zero compassion for life!

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Reply from Protect America

Mar 08, 2019

Hello Tess - Thank you for taking the time to share your experience. We are sorry to hear that your experience has been less than superb. If you could, please reply via DM so that we can open a dialogue and work with you to correct the situation. Thank you again for sharing your feedback and we look forward to hearing back.

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Joe Rogers
March 5th, 2019 Jersey City, NJ DETAILS
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I really love Protect America! They did a great job explaining their service and how it would help protect my house.

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Reply from Protect America

Mar 08, 2019

Hello Joe - Thank you for your feedback!

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Lawanda
March 1st, 2019 Covington, GA DETAILS
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The customer service explained everything to me and they were very patient.

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Reply from Protect America

Mar 04, 2019

Lawanda - Thank you for the kudos! Please do not hesitate to reach out with any further questions down the road.

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Anonymous
March 1st, 2019 Hot Springs, SD DETAILS
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The customer service called me and helped me hook it up.

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Reply from Protect America

Mar 04, 2019

Thank you for the thumbs-up! Please do not hesitate to reach out with any further questions down the road.

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Anonymous
March 1st, 2019 Rosemount, MN DETAILS
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The customer service followed up on setting up my system and the sales person had professionalism.

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Reply from Protect America

Mar 04, 2019

Thank you - happy to hear that your system is all set-up! Please do not hesitate to reach out with any further questions down the road.

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Mane
March 1st, 2019 Muskego, WI DETAILS
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The way they explained everything was very clear and explained what you're getting and stuff like that. The quality isn't like commercial, but it's pretty good.

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Reply from Protect America

Mar 04, 2019

Thank you, Mane!

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Katrice
March 1st, 2019 Detroit, MI DETAILS
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The customer support was awesome. She answered all of my questions and did a great job making sure I had everything that I needed and that I understood everything. It was easy to install.

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James
March 1st, 2019 Lima, OH DETAILS
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Protect America is an affordable security solution that is easy to use.

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Wendy
March 1st, 2019 Savannah, GA DETAILS
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The support supplied the equipment I wanted, they didn't have to send out a technician. Everything was done over the phone and their customer service representative and my account manager was excellent. It provides all of the security and a much needed upgrade from the equipment that I had. They have excellent customer service

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Marietta
March 1st, 2019 Houston, TX DETAILS
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Being able to put the system together myself was easy and convenient. The representatives are patient. They took the time to try and understand and figure out if or when I had a situation where I didn't know how to put the tabs where they go. They explained it in detail and they walked me through it step by step. The system gives an immediate response when the alarm is activated and the police come extremely quick.

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Mirna
March 1st, 2019 Houston, TX DETAILS
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The customer service was very knowledgeable of their services. I would like the system to be a little more tech savvy.

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Dawn
March 1st, 2019 Temple, TX DETAILS
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The customer service has helped us through the process. The system is very easy to put together and very easy to work the alarm.

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Anonymous
March 1st, 2019 Temple, TX DETAILS
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They really care. They actually had to sit with me when I set it up for like thirty minutes. It was really easy and helpful. It's really easy and not complicated at all. It's easy to use with your phone outside of the key fob and it's very convenient.

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Michele
March 1st, 2019 Thackerville, OK DETAILS
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I just didn't really get what I thought I was going to get.

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Natalia
March 1st, 2019 Omaha, NE DETAILS
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Their representative had good communication with me. The control panel is good and easy to use. Setting up the system too long.

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William
March 1st, 2019 Lansing, KS DETAILS
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When my husband was installing the system, the personal that he talked to took the time and explained it very carefully. It's working well and we haven't had any problems with it so far and it seems easy to understand. It's self explanatory. We always appreciated when we were able to have somebody come out and actually install our systems in our home but they don't do that.

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Molly
March 1st, 2019 Wahpeton, ND DETAILS
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The customer service representative was really helpful. He walked me through it and got me extra tools that I need to secure my house.

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Ashley & Michael
March 1st, 2019 Cheshire, CT DETAILS
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The customer service answered all the questions. You can easily access them whenever you need. They were super friendly and eager to help us with anything that we needed. It was really easy to put together. It works nicely.

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Verified Customer

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Rachel
March 1st, 2019 Lowell, MA DETAILS
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They've helped me out with everything I needed and made everything really easy to set up. It all seems to work very well and is easy to understand and I feel pretty safe having it.

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Steve
March 1st, 2019 Pahrump, NV DETAILS
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The customer support has technical knowledge and the ability to work through issues. The salesmen should have more advanced technical support.

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Verified Customer

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Elick
March 1st, 2019 Gilbert, AZ DETAILS
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Every time I've called and asked questions, they've been able to answer. The system was easy to install. It seems to work very well.

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Verified Customer

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Prasanta
March 1st, 2019 Phoenix, AZ DETAILS
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The customer service is good in all aspects.

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Omar
February 27th, 2019 Hemet, CA DETAILS
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They work with you and explain everything, even getting the alarm installed.

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Kenric
February 27th, 2019 Chicago, IL DETAILS
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I like the mobile capability. The support team answers all your questions.

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Bryan
February 27th, 2019 Springfield, OH DETAILS
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Searching online, Protect America was rated one of the top home security systems ad they had a good price. The company is very patient and committed to making sure that I'm able to use the system the way I want to.

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Verified Customer

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Alfred
February 27th, 2019 Bellmore, NY DETAILS
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You are a good, reliable company. The home security system is easy to set ip.

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Verified Customer

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Erwin/Skit
February 27th, 2019 Cincinnati, OH DETAILS
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I'm glad to have them because I needed somebody. They were able to fulfill the hardware that I required for our needs here. And the other ones wouldn't adapt. And Protect America did adapt and made it happen. would say 5. And the reason is that they called me when they said they would; they were with me even when I set the equipment up ahead of time because I'm familiar with setting it up. But they were there and they would test everything out and they would re-test it when we were done, so I was very satisfied with everything they did. One thing they could improve on is that you cannot hear the person' we had the volume all the way up and with the volume all the way up you can't even hear it in the next room. For instance, if we want to turn it on in our bedroom , we can't really hear it fro that area. So that was one item we didn't care for - at least that was our, that was one of the things that we needed. But anyway, it's working out. Also this is the first one that I had to plug into the programming system had to plug into an electric socket. All the other ones were battery operated and they lasted 4 or 5 years. So I had to do a little extra work myself, pulling the wire behind the wall and then fishing it out and the bottom and then putting it into the plug. It'd be a lot easier if it was a battery rather than electric.

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Verified Customer

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George
February 27th, 2019 Ruidoso, NM DETAILS
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Well, the truth is I tried a lot of companies and I thought they were all thieves who wanted $1200, who wanted $900. I was going to go with Vivint but then I saw that Protect America had a rating of #1 on the internet, so I figured I'd give them a call and I spoke to this woman who was very helpful. My son decided that we could put it in ourselves, which we did. The system is not confusing. You can arm and disarm it from your phone - that's the feature I like best of all. I'm glad I went with them. My wife accidentally hit the panic button one night and the police showed up, so I know the system works. Protect America just doesn't say they're going to help, they do help. For example, when I bought the system, there was only one remote for the alarm. And I called up the company and asked what about my wife? They said 'you didn't specify that'. And I told them I was displeased and they immediately sent me a remote for my wife for no charge. That's the kind of company I want to deal with.

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Verified Customer

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Dustin
February 27th, 2019 Riverside, CA DETAILS
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The equipment and the service provided by Protect America are good. I have peace of mind with their system.

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Verified Customer

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Yenimarsaez
February 26th, 2019 DETAILS
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I like it is save and when the alar sound they call you at the moment.

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