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Premier Security

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Premier Security is a home security company that operates throughout parts of Georgia. The company opened its doors in 2007 and has quickly built a loyal customer base. Premier Security offers both wireless and wired systems for home protection. Prices are very competitive with industry rates, starting as low as $21.99 a month. Customers will be thrilled to know that they won't be locked into a contract, nor will their rate change for five years. Premier Security has quick response times and monitors your home 24/7.

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The Good

  • Variety of Options
  • No Contract
  • Attractive Prices
  • Local Support

Variety of Options

Premier Security recognizes that ever customer's situation is different and that every person has different needs and preferences. Because of this, Premier Security offers both wireless and landline-based systems to help keep your home safe and protected. Both systems use up-to-date technology and both systems communicate with a monitoring center that is ready to send you the necessary help with your incident or emergency. 

No Contract

Getting locked into a contract can be cumbersome and limiting, but with Premier Security, you won't have to worry about this at all. This is because Premier Security has no contracts with any of its products. So if you are not satisfied with your equipment at any time, you may simply stop using it and discontinue your monthly payments.

Attractive Prices

In the home security industry, system costs can be all over the board. Luckily for Premier Security customers, costs are low when compared with other competitors. You can get a phone=based system for just $21.99 a month, or the cellar system which starts a bit higher. You don't often find buys this good. 

Local Support

If you need customer support or are looking to speak with a sales agent to purchase a system, you won't be directed to some third-party contractor in another state. You'll have the pleasure of working with friendly, knowledgeable professionals who are employed by Premier Security and who are readily available locally to give you a hand.

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The Bad

  • Not a National Company
  • Customer Service Lapses
  • Additional Costs

Not a National Company

Some home security companies operate across the country and have a large footprint. Premier Security does not. The company is based in Georgia and only does business in certain areas of the state. This is just fine if you happen to live in the company's coverage area, but if you are located outside and like what you see, you'll have to do your business elsewhere.

Customer Service Lapses

No company has a spotless customer service record; some shortcomings can be overlooked. However, there have been complaints from customers about the service being less than ideal. In some cases, technicians have been no-shows for appointments. Be aware of this possibility.

Additional Costs

Monthly prices for the company's home security products are attractively low. The problem is, installation comes at an extra cost. Depending on what system you decide to buy, you may be looking at close to $200 extra in expenses.

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The Bottom Line

Premier Security has just about everything you'd want in a home security company. Whether you need or prefer a digital solution or a landline-based one, Premier Security can have you covered. Plus, the company offers carbon monoxide detection and heat and smoke detectors as well. If you are OK paying installation fees and are located in Premier Security's coverage area, there's no reason you shouldn't select the company for our home security needs. You'll be happy with the service you receive.

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John Booker

Great Company I have been with them 5 years, quick response time, wonderful customer service always willing to help, best price I could find and they do not tie you to a contract.

3 years ago

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