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Platinum Protection Services

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2 User Reviews
LAST UPDATED: September 16th, 2021

Platinum Protection Services provides security equipment for commercial and residential properties located in New Hampshire. A trained member of the Platinum Protection team professionally installs its systems. Platinum Protection systems are intended to be self monitored, however, businesses have the option to purchase professional monitoring for a monthly fee. Platinum Protection Systems does not have specific package and pricing options. It focuses on allowing consumers to select equipment on an a la cart basis believing consumers will save money by hand selecting equipment from a wide range of technology options.

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The Good

  • No Fixed Package Options
  • Several Security Solutions Available
Platinum Protection Systems primarily provides consumers with security equipment intended to be self-monitored. Consumers who like the freedom of avoiding potentially expensive and lengthy contracts will benefit from Platinum Protection Systems services. As mentioned before, Platinum Protection Systems is focused on providing quality security equipment. Its main goal is to offer a wide range of technology options that consumers can purchase to customize their own security solutions. This allows consumers the benefit of designing a system that focuses on their specific needs. Costs can vary widely with this process, but it does allow consumers to control equipment costs somewhat.

The Bad

  • Poor Online Transparency
  • Professional Monitoring Not Available for Residential Properties
  • Services Parts of Massachusetts and New Hampshire Exclusively

The information found on the Platinum Protection Systems website is basic at best. One of the most vital pieces of information missing from its website is the technology options it is able to offer consumers. Platinum Protection Systems repeatedly mentions the "wide range" of technology options available, but provides very little information on what options are included. It would be helpful for consumers if its website provided more specific information on security components available through Platinum Protection Systems to get a better understanding of what Platinum Protection Systems is able to provide. Most systems installed by Platinum Protection Systems are self-monitored. Commercial properties do have the option to purchase professional monitoring for a monthly fee while residential properties are not given the option to purchase professional monitoring. Residential consumers who would prefer the additional security of professional monitoring should not go through Platinum Protection Systems. The services offered through Platinum Protection Systems are available to residents of New Hampshire and parts of Massachusetts. Most home security consumers will need to go through a different home security provider offering services in their area.

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The Bottom Line

Platinum Protection Systems offers a great deal of flexibility to consumers. It offers a wide range of technology options professionally installed. The lack of information available on the Platinum Protection systems website is frustrating and will require interested consumers to contact Platinum Protection Systems directly for specific security options available. New Hampshire residents who would prefer to self-monitor their security system can benefit from the flexible pricing options available through Platinum Protection Systems.

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Mike Muldowney Waltham, MA

I once liked this company. They were very knowledgeable and the service was fantastic. Over the past year everything about them has tanked. From service time to new installs. They will selling it to you but you won’t get what you thought you were buying.

1 month ago

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Chris Tampa, FL

switching over to them AS I SPEAK. Coinkydink that I get this facebook post at this moment?? Tech is in out laundry room switching out the control panel. Not sure why they wrote a check to us "to pay-off the other company they are moving us from" ?? really doesn't make sense. Their check is for more than we will pay them in a year. we shall see - real nice guys, though

4 years ago

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