Name: Per Mar Security
Rating: 4.8

LAST UPDATED: September 18th, 2023

Per Mar Security is a full-service home security provider offering customized solutions for its customers. The company's service areas include Iowa, Wisconsin, Minnesota, Nebraska, Illinois, and Indiana. The family owned and operated company does not disclose its monthly 24/7 professional monitoring rates or home security equipment costs on its website. The home security company has numerous affiliations with trusted industry associations which are fully disclosed on its corporate website.

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The Good

24/7 Professional Monitoring
GSM Radio Service
Alarm Response Officers
Central Station Online

Per Mar Security offers a comprehensive selection of home security equipment with 24/7 professional monitoring. The GSM Radio Service allows customers to have uninterrupted wireless monitoring service without the use of phone lines. A remote keypad gives customers access to their security system and technology from any location. Medical alert devices have two-way voice technology that gives customers the ability to stay in constant communication with dispatchers during an emergency. The company also offers Alarm Response Officers for emergency events that are dispatched to the customer's home to evaluate the situation and notify local authorities if necessary. Customers are able to access alarm dates, contact lists, and passcodes through the Central Station Online web portal. Customers receive real time text/email alerts on all alarm events and can view home activity through live video surveillance feeds.

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The Bad

Undisclosed Contract Lengths
No Upfront Pricing
No Equipment Warranty Information
No Home Automation Features

The home security company is not fully transparent regarding contract lengths, equipment warranties, and pricing for its products and services on its website. PerMar Security does not appear to offer home automation services with mobile remote system access. The home security company provides little information about available equipment on its website. It is unclear if the company provides protection against flood events or water damage from broken pipes and appliances. Customers may be required to pay for equipment and installation upfront and must acquire an alarm permit at their expense for monitoring service response from local emergency personnel. Customers may be charged termination fees if they cancel services before contract expiration. An undisclosed fee may also be assessed if customers wish to transfer services to a new residence. Customers may also be responsible for parts replacement and repair costs.

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The Bottom Line

Per Mar Security provides customized home security solutions for customers in select service area. These systems can either be professionally or DIY installed and include 24/7 professional monitoring and remote system access from a mobile device. However, the company is not transparent upfront regarding product and service pricing, warranties, or contract lengths on home security agreements on their website.

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User Reviews

Star Rating

4 Reviews

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5 grade

75%

4 grade

25%

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1 grade

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Poopy Scoopy Las Vegas, NV

Per Mar has been so awesome to us from the start we have been working with Denelle to help us with our home security system and since then we have been working with other different individuals during the time and they have been awesome every step of the way. We greatly appreciate them and would recommend them 10 million times to anyone looking for a great customer service as well as security team that cares and wants to provide you with the very best they can give

7 months ago

Bob Rockford, IL

Have been customers over 25 years. They still employ face to face sales people who are honest and upfront about their business and what they can offer. Any time we have had service issues, they have responded promptly with a service tech to handle any problems. Any time we have had an alarm, (mostly false, thank goodness), they respond immediately and professionally as expected. We highly recommend Per Mar Security!

2 years ago

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Jim Simone Bourbonnais, IL

I have them at my house and my daughters, They were very upfront about the contract and the equipment, In addition the customer service is excellent and they even talked me out of unnecessary equipment that I requested.

6 years ago

Rev. Wallace Shea Ankeny, IA

We have Per Mar for our church and think they are a great company. No relatives or friends, just business. Good service, fair pricing.

4 years ago