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Per Mar Security

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2 User Reviews

Per Mar Security is a full-service home security provider offering customized solutions for its customers. The company's service areas include Iowa, Wisconsin, Minnesota, Nebraska, Illinois, and Indiana. The family owned and operated company does not disclose its monthly 24/7 professional monitoring rates or home security equipment costs on its website. The home security company has numerous affiliations with trusted industry associations which are fully disclosed on its corporate website.

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The Good

  • 24/7 Professional Monitoring
  • GSM Radio Service
  • Alarm Response Officers
  • Central Station Online
Per Mar Security offers a comprehensive selection of home security equipment with 24/7 professional monitoring. The GSM Radio Service allows customers to have uninterrupted wireless monitoring service without the use of phone lines. A remote keypad gives customers access to their security system and technology from any location. Medical alert devices have two-way voice technology that gives customers the ability to stay in constant communication with dispatchers during an emergency. The company also offers Alarm Response Officers for emergency events that are dispatched to the customer's home to evaluate the situation and notify local authorities if necessary. Customers are able to access alarm dates, contact lists, and passcodes through the Central Station Online web portal. Customers receive real time text/email alerts on all alarm events and can view home activity through live video surveillance feeds.
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The Bad

  • Undisclosed Contract Lengths
  • No Upfront Pricing
  • No Equipment Warranty Information
  • No Home Automation Features

The home security company is not fully transparent regarding contract lengths, equipment warranties, and pricing for its products and services on its website. PerMar Security does not appear to offer home automation services with mobile remote system access. The home security company provides little information about available equipment on its website. It is unclear if the company provides protection against flood events or water damage from broken pipes and appliances. Customers may be required to pay for equipment and installation upfront and must acquire an alarm permit at their expense for monitoring service response from local emergency personnel. Customers may be charged termination fees if they cancel services before contract expiration. An undisclosed fee may also be assessed if customers wish to transfer services to a new residence. Customers may also be responsible for parts replacement and repair costs.

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The Bottom Line

Per Mar Security provides customized home security solutions for customers in select service area. These systems can either be professionally or DIY installed and include 24/7 professional monitoring and remote system access from a mobile device. However, the company is not transparent upfront regarding product and service pricing, warranties, or contract lengths on home security agreements on their website.

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2 Reviews

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Jim Simone Bourbonnais, IL

I have them at my house and my daughters, They were very upfront about the contract and the equipment, In addition the customer service is excellent and they even talked me out of unnecessary equipment that I requested.

3 years ago

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Rev. Wallace Shea Ankeny, IA

We have Per Mar for our church and think they are a great company. No relatives or friends, just business. Good service, fair pricing.

1 year ago

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