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Intertech Security

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1 User Review
LAST UPDATED: July 7th, 2020

Intertech Ci was founded in 2000 with the intent to provide customers with security solutions, instead of just security products. The company is headquartered in Pittsburgh, PA, but has multiple office locations throughout the United States. Intertech Ci provides security systems to several industries, such as residential, corporate, energy, education, healthcare, government, retail, and pharmaceutical. The company offers a wide variety of services to ensure their client homes are safe from intruders and emergencies. These services include access control, video surveillance, fire detection, environmental sensing, home theaters, and home automation. Intertech Ci's website does not list any pricing for their services. Quotes can be obtained by speaking with one of the company's sales representatives.

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The Good

  • Wide Variety of Security Services Offered
  • Expert Installation
  • 24/7 Monitoring
  • Instant Alerts
  • Home Automation
  • Consistently Ranked on the SDM
Intertech Ci offers a wide variety of service agreements to help clients no matter what their needs are. These services include access control, video surveillance, fire detection, environmental sensing, home theaters, and home automation. The systems provided by Intertech Ci are installed by experts, who work with clients to help them monitor and maintain their new security systems. Intertech Ci's technology also allows customers to monitor their homes 24/7 from their mobile devices. Instant mobile alerts notify clients of any unusual activity occurring in their household, even while the client is away from home. Intertech Ci's residential security systems help homeowners protect their belongings from intruders and damage. The company's technology not only helps keep homeowners safe, but also provides convenient solutions for everyday tasks through home automation. Intertech Ci's home automation allows customers to control their lights, alarms, door locks, blinds, thermostat, and fireplace. It also lets owners play music via touch screens and remotes at home, and via smart devices while out and about. Being able to control these elements remotely helps customers reduce their energy usage, and be more efficient in monitoring their utilities. Intertech Ci has been consistently listed in Security Dealers Magazine's "Top 100 Systems Integrators" for the past several years. In 2016, they were ranked 59th amongst the nation's top security competitors. This list ranks companies based on their annual earnings, and can be perceived as a scale of how successful and trusted companies are by people throughout the United States.
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The Bad

  • Limited Service Locations
  • No Pricing Information
  • No Cancellation Policy or Money-Back Guarantee
  • No Listed Certifications

Intertech Ci does not claim to serve every state, and only has offices in Pennsylvania, Ohio, Maryland, Texas, and Florida. This limited service means that several prospective customers throughout the U.S. do not have access to the company's security solutions. Intertech Ci's website lacks specific information about pricing and expected costs. Although Intertech Ci offers a variety of services and technology, the website only includes limited details on the services they provide. For example, the website states the services offered, but does not provide any further information about their products. There are no educational resources that allow customers to research what makes Intertech Ci's systems stand out, or even how best to use their systems. Clients who want to learn more are required to contact Intertech Ci's sales representatives to find pricing and product specifics. Intertech Ci's website does not mention anything about canceling services with them, or a money-back guarantee. The company does not list any certifications on their website. Well-known security companies in the industry typically have certifications that verify their credibility, but Intertech Ci fails to list any certifications on their website.

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The Bottom Line

Intertech Ci is a security company that specializes in a variety of different products. It offers 24/7 professional monitoring, and convenient home automation features. Additionally, it is consistently ranked with SDM. The company's offices are only located Pennsylvania, Ohio, Maryland, Texas, and Florida, which limits their service availability. Intertech Ci's website also seems to lack transparency. Pricing and specific product details are both missing from the website, forcing customers to contact the company's sales representatives in order to get a quote and learn more about what's available. Intertech Ci may be a viable option for businesses, but homeowners may be better off choosing another company more focused on residential security. Intertech Ci does not appear to operate with a money-back guarantee, and fees and packages are not clearly outlined. Although Intertech Ci ranks highly among its competitors, we recommend looking into other companies for home security needs.

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DJ Brinkman Pittsburgh, PA

Waited weeks for a technician to come out, terrible customer service.

1 year ago

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