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Guardian Protection Reviews

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8.7

Overall Score

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Eric

The price that you gave me was a better deal than the other companies I shopped around for.

4 years ago

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Reply from Guardian Protection

Hi Eric,
Our pricing is competitive and I am pleased to hear that we were your best value after you did some shopping around. Thanks for choosing Guardian Protection!
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020

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Scott

I haven't had to use the security system yet but I really like the phone app.

4 years ago

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Reply from Guardian Protection

Hi Scott,
Thank you for being a valued customer of Guardian Protection! It's great to hear you are taking advantage of the smartphone app for on the go control of your security.

May. 19th, 2020

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Gary Broughan

Great and nothing to improve at this moment

4 years ago

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Reply from Guardian Protection

Hi Gary,
Thank you for the 5-star review! Guardian Protection is proud to be your home security provider and we thank you for your continued business.

May. 19th, 2020

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Dornbirer

Perfect professional courteous friendly responsive

4 years ago

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Reply from Guardian Protection

Hi Dornbirer,
Thank you for being a 5-star customer of Guardian Protection; we will work hard around the clock to bring you peace of mind and protection!

May. 19th, 2020

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David Vincent

They're really attentive and I like the use of the app.

4 years ago

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Reply from Guardian Protection

Hi David,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear you are enjoying the smartphone app for on the go control of your security system!

May. 19th, 2020

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Rupesh Plano, TX

I feel secured with them. They have good rates.

4 years ago

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Reply from Guardian Protection

Hi Rupesh,
Thank you for taking the time to leave great customer feedback for Guardian Protection. We are dedicated to helping to protect your world every day and I'm glad we were able to find a price that worked with your budget.

May. 15th, 2020

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Kevin Sausen Wimauma, FL

Today’s agent was very knowledgeable and helpful.

4 years ago

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Reply from Guardian Protection

Hi Kevin,
Thanks so much for taking the time to share your 5-star customer experience; we appreciate your feedback and continued business very much!

May. 11th, 2020

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Earl D Constable Fort Thomas, KY

The people I dealt with were outstanding.

4 years ago

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Reply from Guardian Protection

Hi Earl,
Thank you for taking the time to share a 5-star customer review! Guardian Protection is proud to be your home security provider of choice.

May. 11th, 2020

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Arleen Thacker Logan, OH

They are courteous answer my ? Explain things to me

4 years ago

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Reply from Guardian Protection

Hi Arleen,
Thank you for sharing 5-star customer feedback! It's great to hear the support staff has been helpful when needed.

May. 11th, 2020

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Ivory L Harker Heights, TX

I called the other day to try to get support on fixing the camera and the panels. They're not communicating with each other. Poor quality equipment.

4 years ago

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Reply from Guardian Protection

Hi Ivory,
I'm sorry to hear you're having trouble with the cameras and panel. Please use the 'Private Response' option here to provide your address of services and I'll have this looked into further.

May. 8th, 2020

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William Converse, TX

The equipment is working fine and it keeps my family safe.

4 years ago

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Reply from Guardian Protection

Hi William,
Thank you for choosing Guardian Protection! It's wonderful to hear the professional security monitoring is bringing your family the additional peace of mind you deserve.

May. 6th, 2020

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Virginia Indianapolis, IN

Good equipment. They were real courteous.

4 years ago

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Reply from Guardian Protection

Hi Virginia,
Thank you for the 5-star review! It's great to hear you are enjoying the professionally installed and monitored security system!

May. 5th, 2020

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Anonymous Elgin, TX

You've been very pleasant and responsive. The equipment looks currenty and is easy to use.

4 years ago

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Reply from Guardian Protection

Hello, thank you so much for taking the time to share customer feedback! Guardian Protection is proud to be your home security provider and please reach out anytime we can be of further assistance.

May. 5th, 2020

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Venerando Moreno Valley, CA

The equipment works well and I like the remote app on my phone.

4 years ago

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Reply from Guardian Protection

Hi Vernando,
Thank you for taking the time to share great customer feedback, we appreciate your business very much!

May. 4th, 2020

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Ira & Lynn Salisbury, MD

The equipment is very good quality and we feel safe.

4 years ago

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Evette Raeford, NC

The security system is easy to work with.

4 years ago

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Reply from Guardian Protection

Hi Evette,
Thank you for providing 5-star customer feedback, we appreciate your business very much!

May. 4th, 2020

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Dorothy Burton, OH

Great service. Great equipment and up to date

4 years ago

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Reply from Guardian Protection

Hi Dorothy,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day with professional security installation and monitoring.

Apr. 27th, 2020

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John Brandeburg Cleveland, OH

More communication on updating system and what new options are available.

4 years ago

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Reply from Guardian Protection

Hi John,
Thank you for being a valued customer! We appreciate your feedback as it will help our communications moving forward.

Apr. 27th, 2020

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Jim Dayton, OH

Poor to begin with. Works ok after putting in updated equiment.

4 years ago

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Reply from Guardian Protection

Hi Jim,
I'm sorry to hear you had a rough start with the equipment but it's better now after upgrading. Please give us a call at 1-800-PROTECT if you encounter any further issues; we are happy to help!

Apr. 27th, 2020

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Lora Goff Noblesville, IN

It has been great. Always kind and helpful.

4 years ago

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Reply from Guardian Protection

Hi Lora,
Thank you for being a part of the Guardian Protection family and for taking the time to share great 5-star feedback; we appreciate you!

Apr. 27th, 2020

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Jamie Harris-Wright

They usually solve my issues when I call they could improve on the wait time

4 years ago

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Reply from Guardian Protection

Hi Jamie,
Thanks so much for taking the time to share honest feedback on your customer experience as it will help us improve!

Apr. 20th, 2020

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Frances Johnson

Dependable, reliable, economical and quick service

4 years ago

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Reply from Guardian Protection

Hi Frances,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day with professional security monitoring.

Apr. 20th, 2020

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Tricia

I feel they are reliable but I'd like the monthly cost to be less

4 years ago

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Reply from Guardian Protection

Hi Tricia,
Thank you for being a part of the Guardian Protection family! We will always strive to keep our costs competitive while offering award-winning home security.

Apr. 13th, 2020

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Geri Cymbalsky

Helpful, quick to respond, patience as a new user

4 years ago

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Reply from Guardian Protection

Hi Geri,
Thanks so much for choosing Guardian Protection and taking the time to share your customer experience. Guardian is proud to help protect your world every day with smart home security.

Apr. 13th, 2020

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Adele Schmiel

Staff is knowledgeable and professional.

4 years ago

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Reply from Guardian Protection

Hi Adele,
Thank you for taking the time to share your customer experience with Guardian Protection! We appreciate your feedback and business very much.

Apr. 13th, 2020

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Bev

Customer service is great to talk to. Very helpful.

4 years ago

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Reply from Guardian Protection

Hi Bev, thank you for choosing Guardian Protection as your home security provider and for taking the time to share great customer feedback!

Apr. 13th, 2020

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John J Pryor

They need to work on the delay time between cameras and sensors through their mobile app

4 years ago

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Reply from Guardian Protection

Hi John,
Thank you for taking the time to share helpful feedback on the smartphone app as we strive to make improvements!

Apr. 9th, 2020

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Michael

The App and control panel for the alarm system.

4 years ago

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Reply from Guardian Protection

Hi Michael,
Thank you for being a 5-star customer! It's great to hear the Guardian Protection mobile app is bringing you everyday convenience.

Apr. 13th, 2020

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Sheila

Satisfactory the services are adequate. They system doesn't really require any additional effort.

4 years ago

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Reply from Guardian Protection

Hi Sheila,
Thank you for choosing Guardian Protection for your security needs! We are proud to be your home security company of choice and please give us a call anytime we can be of further assistance.

Apr. 9th, 2020

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David Fortville, IN

its a prompt installation and they're easy to work with when I have a question.

4 years ago

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Reply from Guardian Protection

Hi David,
Thank you for taking the time to leave great customer feedback; Guardian Protection is proud to be your home security provider.

Apr. 8th, 2020

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Joe Clayton, OH

I like their response time. Quick response.

4 years ago

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Reply from Guardian Protection

Hi Joe,
Thank you for sharing 5-star customer feedback! It's great to hear the quick response time on alarm signals is bringing you the peace of mind you deserve.

Apr. 8th, 2020

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Paula

They're always courteous and they're always very patient.

4 years ago

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chris moreno

upfront and honest , needs no improvement

4 years ago

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Reply from Guardian Protection

Hi Chris,
Thank you for taking the time to share 5-star customer feedback, we appreciate your business!

Apr. 7th, 2020

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Chin Kwon

Prompt, courteous service. Good follow up.

4 years ago

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Reply from Guardian Protection

Hello Chin,
Thank you for being a part of the Guardian Protection family! We are honored to be your home security provider of choice.

Apr. 7th, 2020

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ted king jr

came on time and gave us very good service give us a annual check on our system

4 years ago

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Reply from Guardian Protection

Hi Ted,
Thank you for taking the time to share helpful customer feedback, we are always happy to stop out for a checkup of your security system!

Apr. 7th, 2020

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star star star star star

Robert Alvarez

Great experience, installers professionalism.

4 years ago

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Reply from Guardian Protection

Hi Robert,
Thank you for being a 5-star customer of Guardian Protection, we appreciate your feedback and business very much.

Apr. 7th, 2020

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Michael

Great service. Very responsive. App is user friendly

4 years ago

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Reply from Guardian Protection

Hi Michael,
Thank you for being a 5-star customer! It's great to hear you are taking advantage of the Guardian Protection smartphone app for everyday convenience!

Apr. 7th, 2020

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Leroy

So far, very good. Customer support has been great.

4 years ago

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Reply from Guardian Protection

Hi Leroy,
Thank you for being a 5-star customer of Guardian Protection! We will work hard every day to help protect your world.

Apr. 8th, 2020

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Anonymous Canton, OH

I love the price. Customer service is courteous and quick.

4 years ago

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claudia chesler

The information session could have been longer. We are still confused about the system.

4 years ago

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Reply from Guardian Protection

Hi Claudia,
Thank you for choosing Guardian and for taking the time to leave helpful feedback on your experience. I would be happy to have a customer care rep reach out to help with a system explanation; please use the 'Private Response' feature to message your address of services. Thank you!

Apr. 2nd, 2020

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Yanette Jimenez

So far great! Nice people, nice equipment. Feels modern.

4 years ago

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Reply from Guardian Protection

Hi Yanette,
Thank you for taking the time to share great customer feedback; Guardian Protection is proud to be your home security provider and offer the latest in security features.

Apr. 2nd, 2020

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Daryl Batan

Relatively quick installation. Offer more camera options.

4 years ago

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Reply from Guardian Protection

Hi Daryl,
Thank you for taking the time to share great customer feedback, we appreciate your business and will be here when you need us the most!

Apr. 2nd, 2020

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Jennifer

More product offerings - solutions based approach

4 years ago

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Reply from Guardian Protection

Hi Jenner,
Thank you for taking the time to share customer feedback, please reach out if we can ever be of further assistance!

Apr. 2nd, 2020

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Ash

Karis the rep we first met with was amazing

4 years ago

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Reply from Guardian Protection

Hi Ash,
Thank you for taking the time to share 5-star customer feedback for Karis! We appreciate your business very much.

Apr. 2nd, 2020

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Joseph R Segovia Jr

It's easy to use and we really like the app.

4 years ago

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Reply from Guardian Protection

Hi Joseph,
Thank you for being a 5-star customer! It's great to hear you are taking advantage of the smartphone app for on the go convenience and control of your security system!

Apr. 2nd, 2020

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Boniface Tanyui

Great experience because we feel secured

4 years ago

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Reply from Guardian Protection

Hello,
Thank you for being a 5-star customer! It's wonderful to hear the professional security services by Guardian have brought you peace of mind.

Apr. 2nd, 2020

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Elvie

Very good service courteous staff all questions answered

4 years ago

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Reply from Guardian Protection

Hi Elvie,
Thank you for being a 5-star customer and taking the time to share great customer feedback; we appreciate you!

Apr. 2nd, 2020

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John

I'm happy with the service. I had no issues communicating with them.

4 years ago

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Reply from Guardian Protection

Hi John,
Thank you for taking the time to share customer feedback. We appreciate your continued business!

Apr. 2nd, 2020

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Kathy

It's easy. It seems to works just fine to all of us.

4 years ago

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Reply from Guardian Protection

Hi Kathy,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day.

Apr. 2nd, 2020

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Antoinette

Easy to access and quick response times.

4 years ago

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Reply from Guardian Protection

Hi Antoinette,
Thank you for sharing great customer feedback; we will work hard every day to bring you top of the line security services.

Apr. 2nd, 2020