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Guardian Protection Reviews

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8.7

Overall Score

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Tyler Burch Pickerington, OH

Reliable, easy to use and effective.

4 years ago

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Reply from Guardian Protection

Tyler, thank you for the 5 star review! We're here if you need us and our monitoring center never sleeps! If you have any questions, please don't hesitate to call 1-800-PROTECT (1-800-776-8328) or email us at wecare@guardianprotection.com. Tracy

Sep. 1st, 2020

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Matt sell Pittsburgh, PA

Good service. Prompt house calls with cancelations

4 years ago

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Reply from Guardian Protection

Hi Matt,
Thank you for taking the time to let us know that you are pleased with our service. Guardian Protection is honored to be your security provider and we will continue to strive to deliver the best in 24-hour monitored smart home security service to you.
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 2nd, 2020

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Michelle Brown Glen Burnie, MD

It has been good expereince and my sales rep was very knowledgeable

4 years ago

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Reply from Guardian Protection

Hi Michelle,
It's great to hear that you found our professional security consultant to be very knowledgeable. Our consultants undergo quite a bit of professional training so that they are well-equipped to recommend the best solutions for your unique security concerns. As a result I hope that you are enjoying the fullest benefits of your Guardian Protection smart home security system. Thank you for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 2nd, 2020

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John Middletown, OH

Positive experience overall. System is easy to use and has been highly reliable

4 years ago

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Reply from Guardian Protection

Hi John,
Happy to hear that you have had a positive experience overall with your Guardian Protection smart home security system and that you have found it to be reliable and easy to use. Life is better when it's safe!
Thank you for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 2nd, 2020

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Nick Opalsky Murrysville, PA

Good experience, could use some yard signs

4 years ago

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Reply from Guardian Protection

Hi Nick! We are glad to hear that your experience deserved 5 stars! We would be happy to send you some yard signs. Please send us your full name, premise information and best number to reach you to wecare@guardianprotection.com or you can also call us anytime at 1-800-PROTECT. Thank you for being part of our Guardian family. Tracy Customer Satisfaction Advocate

Aug. 27th, 2020

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Mike Rubio Tampa, FL

Timely follow up and concern for customer care

4 years ago

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Reply from Guardian Protection

Mike, I am glad that found us to be timely in our followup. The team in our customer care department is truly dedicated to resolving the needs of all those who entrust their security to us.
Thanks for choosing Guardian Protection!
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020

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Becky Brown Caddo Mills, TX

Friendly. Helped Maybe with exactly what I needed.

4 years ago

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Reply from Guardian Protection

Hi Becky,
Thank you! The Guardian Protection team is here to help with whatever you need. Life is better when it's safe!
Mary Lynn M.

Aug. 17th, 2020

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Glendora Milwaukee, WI

Up to date and interesting to use. I feel safer. They have good salesmanship.

4 years ago

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Reply from Guardian Protection

Hi Glendora, I am glad to hear that you are enjoying the benefits of our advanced home security technology. Our professional sales consultants strive to resolve each family's unique security concerns instead of selling them a bunch of widgets that don't have value. I trust that you found this to be the case with your Guardian Protection sales consultant. We are honored to have you as our customer.
Have a great day,
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020

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Nelson Philadelphia, PA

Guardian Protection had all the security features I like and all the people are very polite.

4 years ago

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Reply from Guardian Protection

Hi Nelson, I am glad that your Guardian Protection smart home system provides you with all of the security features that you like. Life is better when it's safe. Our people strive to treat everyone politely -- we are always happy to serve you!
Have a great day,
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020

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Jodi-Ann & Dorian Douglassville, PA

I like the new things that they have with the equipment.

4 years ago

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Sheri Cibolo, TX

Thus far I haven’t any issues. It is that simple to use.

4 years ago

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Lynnette Mc Kinney, TX

It seems very adequate for protection for the house. Like the speed times.

4 years ago

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Ryan Missouri City, TX

Feel secure. The equipment is simple. It’s a good deal.

4 years ago

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Anneke Cincinnati, OH

I have some issues but is it security and I liked the price. Customer support is helpful.

4 years ago

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Reply from Guardian Protection

Hi Anneke, I'm glad that you liked the price on your Guardian Protection security system. We'd like to assist you with any issues you might have. Please email your full name, premises address and best number to reach you to wecare@guardianprotection.com so that we can research your account. You can also call us anytime at 1-800-PROTECT (1-800-776-8328).
Thank you,
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 17th, 2020

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George Midlothian, TX

The security unit is easy to use without any technical knowledge.

4 years ago

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Ronald Bembe

Excellent customer service very good system

4 years ago

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Reply from Guardian Protection

Hi Ronald,
Thank you for being a 5-star customer of Guardian Protection! We appreciate your feedback and continued business very much.

Jul. 27th, 2020

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David

They installed the front doorbell and integrated the system. It is easy to use.

4 years ago

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Reply from Guardian Protection

Hi David,
Thank you for choosing professional security installation and monitoring by Guardian Protection; we appreciate your continued business!

Jul. 22nd, 2020

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Mervin

To feel safe in your home is the best part of using guardian protection.

4 years ago

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Reply from Guardian Protection

Hi Mervin,
Thanks so much for taking the time to share a great benefit of professional security by Guardian Protection!

Jul. 22nd, 2020

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Maurice

Nice people and the security system is very good. It’s easy to use.

4 years ago

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Reply from Guardian Protection

Hi Maurice,
Thank you for being a valued part of the Guardian Protection family! We are proud to help protect what matters most to you with professional 24-hour security monitoring.

Jul. 22nd, 2020

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John Bluhm

good experience. Friendly and knowledgeable.

4 years ago

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Reply from Guardian Protection

Hi John,
Thank you for the 5-star feedback! It's great to hear the staff have been personable and helpful when needed.

Jul. 23rd, 2020

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Alise Beccaria

Only been three weeks. So far so good. Only had a issue with connectivity once

4 years ago

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Reply from Guardian Protection

Hi Alise,
Thank you for choosing Guardian Protection and providing great customer feedback. Please give us a call at 1-800-PROTECT anytime we can be of further assistance!

Jul. 23rd, 2020

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Brian

Professional installation. Customer service has been great.

4 years ago

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Reply from Guardian Protection

Hi Brian,
Thank you for being a 5-star customer of Guardian Protection! We hope the professional security installation and monitoring are bringing you everyday peace of mind.

Jul. 23rd, 2020

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marcelle theis

excellent service and response ...not sure what else to say

4 years ago

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Reply from Guardian Protection

Thank you Marcelle for being a 5-star customer of Guardian Protection; we appreciate you!

Jul. 23rd, 2020

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Liston Radney

Very good and easy to operate system that is very secure.

4 years ago

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Reply from Guardian Protection

Hi Liston,
Thank you for being a 5-star customer of Guardian Protection! We appreciate your feedback and business very much.

Jul. 23rd, 2020

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alan kagel

Betsy the service technician has been great

4 years ago

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Reply from Guardian Protection

Hi Alan, thank you for taking the time to share 5-star feedback for Betsy! We appreciate your business very much.

Jul. 16th, 2020

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Kirk

You're secure with the system. It's a cheaper price.

4 years ago

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Reply from Guardian Protection

Thank you Kirk for taking the time to share great customer feedback; it's nice to hear our sales team was able to set you up with a security package that fits your needs and budget.

Jul. 10th, 2020

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Virginia

I think the equipment is top notch. I feel very safe in my home.

4 years ago

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Reply from Guardian Protection

Hi Virginia,
Thank you for choosing Guardian Protection! It's great to hear the professional security services are bringing you the additional peace of mind you deserve.

Jul. 10th, 2020

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Sue & Charlie

They screwed up something that cost me a considerable amount of money to change.

4 years ago

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Reply from Guardian Protection

Hi Sue & Charlie
I'm so sorry to hear you've had trouble. If we can help look into anything please use the 'Private Response' option here or email us at wecare@guardianprotection.com

Jul. 10th, 2020

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Pierrette

They are very available and willing to help. We have security.

4 years ago

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Reply from Guardian Protection

Hello,
Thank you for choosing Guardian Protection for your security needs! We are happy to help anytime you need additional assistance.

Jul. 10th, 2020

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Terry

I wanted to be able to see my house while I'm away but I put it in on Wednesday and left on a Friday and haven't been able to see my house.

4 years ago

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Reply from Guardian Protection

Hi Terry, I'm sorry to hear you are having issues with the cameras. Please give us a call at 1-800-PROTECT as we would be happy to troubleshoot this with you.

Jul. 10th, 2020

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Robert

At night I cannot make out the images. Other than the video, it's been good.

4 years ago

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Reply from Guardian Protection

Hi Robert, thank you for taking the time to share helpful customer feedback, we appreciate your business!

Jul. 10th, 2020

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Anthony

Great quality equipment, very reliable.

4 years ago

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Reply from Guardian Protection

Hi Anthony, thank you for being a 5-star customer of Guardian Protection! We appreciate your feedback and continued business.

Jul. 9th, 2020

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Aaron G

Their customer service respond quickly. The system works well.

4 years ago

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Reply from Guardian Protection

Hi Aaron, thank you for taking the time to share your customer experience! It's great to hear the security system is serving you well and please let us know anytime we can be of further assistance.

Jul. 9th, 2020

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Michael

Customer service is great. They've been very good, very responsive.

4 years ago

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Reply from Guardian Protection

Hi Michael,
Thank you for taking the time to share great customer feedback! Guardian Protection is proud to help protect your world every day.

Jul. 9th, 2020

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Jose

Good customer service. The cameras aren't recording the whole time.

4 years ago

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Reply from Guardian Protection

Hi Jose,
Thank you for taking the time to share feedback on your customer experience! Please let us know if we can be of further assistance by responding here.

Jul. 9th, 2020

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Angelo

Easy and convenient. We haven't had any issues.

4 years ago

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Reply from Guardian Protection

Hi Angelo,
Thank you for being a 5-star customer! It's great to hear you are finding the system easy to use and we appreciate your feedback.

Jul. 9th, 2020

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Gerald Geisler Cranberry Twp, PA

Great customer service; very customer focus

4 years ago

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Reply from Guardian Protection

Hi Gerald,
Thank you for choosing Guardian Protection for your security needs! We are headquartered right here in Warrendale, PA and we're always happy to help.

Jul. 1st, 2020

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John Glynos Tenafly, NJ

I like the service and simplicity of the system

4 years ago

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Reply from Guardian Protection

Hi John,
Thank you for the 5-star review! Guardian Protection is glad to hear you are finding the professionally installed security system easy to use.

Jul. 1st, 2020

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William Henry Lewis Jr Burleson, TX

Wish you had more products in your bundles.

4 years ago

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Reply from Guardian Protection

Hi William,
Thank you for choosing Guardian Protection and for including helpful feedback; we are always evaluating the current security market to offer top of the line yet realistic equipment for our customers.

Jul. 1st, 2020

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Anonymous Apex, NC

Easy to use and the tech that set it was really great and very helpful.

4 years ago

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Reply from Guardian Protection

Hello,
Thanks so much for taking the time to share great customer feedback. Guardian Protection is proud to help protect your world every day.

Jun. 25th, 2020

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Anonymous Cresskill, NJ

This company was previously installed. I really like the integration.

4 years ago

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Reply from Guardian Protection

Thank you for activating your Guardian Protection security system! We are glad to hear the smart security features are bringing you everyday convenience.

Jun. 25th, 2020

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Anonymous San Antonio, TX

They always call you even when the system doesn't work.

4 years ago

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Reply from Guardian Protection

Hello,
Thank you for sharing great 5-star feedback; Guardian Protection appreciates your continued business very much.

Jun. 25th, 2020

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Anonymous Saginaw, MI

It's the best protection you can get. You get it fast.

4 years ago

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Reply from Guardian Protection

Thanks so much for taking the time to share great 5-star customer feedback! Guardian Protection is proud to help protect your world.

Jun. 25th, 2020

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John Levine Smyrna, DE

So far so good. Keep it up. Glad we we bought in.

4 years ago

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Reply from Guardian Protection

Hi John,
Thank you for choosing Guardian Protection! It's great to hear you've had a 5-star experience and we appreciate your business.

Jun. 23rd, 2020

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Strong Twinsburg, OH

Great service, quick response, friendly.

4 years ago

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Reply from Guardian Protection

Thank you for the 5-star review! Guardian Protection is dedicated to helping to protect what matters most to you every day.

Jun. 23rd, 2020

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Bryan Pataskala, OH

Seems to be pretty good equipment. I like the interface at the door.

4 years ago

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Reply from Guardian Protection

Hi Bryan,
Thank you for being a valued customer of Guardian Protection! We are in the business of protecting what matters most to you in Pataskala, Ohio.

Jun. 22nd, 2020

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Michael New Braunfels, TX

It's affordable. The best part about it is the video camera.

4 years ago

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Reply from Guardian Protection

Hi Michael,
Thanks for taking the time to share great customer feedback. It's nice to hear the video camera is bringing you everyday convenience.

Jun. 22nd, 2020

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Cailean Loveland, OH

They were quick to answer questions and get back to me really quick in regards to billing.

4 years ago

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Reply from Guardian Protection

Hi Cailean,
Thank you for reviewing your customer experience. Please give us a call anytime we can be of further assistance.

Jul. 14th, 2020

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Shayla Fort Worth, TX

I like that I can use the app and I like the monthly rates.

4 years ago

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Reply from Guardian Protection

Hi Shayla,
Thank you for taking the time to share great 5-star customer feedback; we appreciate your business very much!

Jun. 23rd, 2020

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Sevilla

Guardian Protection was already in our home when we got it. They offer a good monthly rate.

4 years ago

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Reply from Guardian Protection

Hi Sevilla,
We work hard to keep our monthly rates affordable so that more homeowners can enjoy 24-hour monitored security from Guardian Protection. Thanks for choosing us! Life is better when it's safe!
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020