Gillmore Security Systems Inc. Logo

Gillmore Security Systems Inc.

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2 User Reviews
LAST UPDATED: May 26th, 2022

With over 50 years of experience, Gillmore Security Systems is a locally owned and operated company that provides home security solutions to residential and commercial customers in Northeast Ohio. The company offers customized wireless home security systems with no remote access and 24/7 professional monitoring from its UL-5 Diamond CSAA-certified monitoring centers. 

Monthly monitoring costs and equipment pricing are not publicly disclosed on the company's website. Gillmore Security Systems offers equipment related to burglary, video, fire, environment, and access control. Equipment warranties are not included with the purchase of a system.

The home security company is focused on providing superior customer service, honesty, and integrity.

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The Good

  • 24/7 Professional Monitoring
  • No Service Transfer Fees
  • Customized Systems

24/7 Professional Monitoring

Gillmore Security offers customers customized home security systems that include 24/7 professional monitoring. The company uses in-house security system monitoring run by employees to ensure high-quality service and quick response times.
The monitoring service allows you to customize your dispatching protocol to give you personalized help during an emergency.

No Service Transfer Fees

The company also features testimonials from satisfied customers on its website. The company does not charge a fee for customers who wish to transfer their home security service to a new residence. 
You can also request a complimentary inspection to see if Gillmore Security Systems can monitor using your existing equipment.

Customized Systems

The Gillmore Security Systems utilizes both landline and wireless connections to ensure uninterrupted monitoring service.
Security systems can be customized to use biometric readers, combination PIN numbers, or proximity cards for controlled access.

This is a great feature that few home security providers offer. Fire alarm systems and digital video surveillance technology are also available. Specialty alert systems include carbon monoxide, natural gas, and temperature.

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The Bad

  • No Pricing or Installation Disclosure
  • No Equipment Warranty
  • No Remote System Access
  • No Home Automation Features
  • Insufficient Customer Insight

No Pricing or Installation Disclosure

The company does not disclose information on its website regarding equipment costs or monthly monitoring fees. The company does not offer live chat on its corporate website for potential customers to ask detailed questions. There is no information related to equipment installation.

Customers also have to pay for equipment upfront, which can be expensive. Typical home security systems are around $700 minimally. Contracts may also be automatically renewed once they reach the expiration date.

No Equipment Warranty 

Gillmore Security Systems does not offer equipment warranties or remote access to its security systems. Customers may also be required to pay additional charges for technician visits or early contract termination. 

No Remote System Access

According to the corporate website, it does not appear that the customer is immediately notified when an alarm is triggered such as through an app or base device. 

No Home Automation Features

The company also does not appear to offer its customers any home automation features included with its home security systems.

Insufficient Customer Insight

Best Company has not received enough Gillmore Security Systems reviews to make a final recommendation on this company. Customers should consider choosing a home security company with an established history of customer satisfaction.

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The Bottom Line

Gillmore Security Systems provides Northeast Ohio residents with customized home security solutions. Monthly monitoring is performed by CSAA certified dispatchers around the clock and there have been no filed complaints from past customers. The company is not transparent regarding package pricing and does not offer warranties. Customers wanting remote access will want to consider alternative options from industry competitors.

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Kelly Daddona Chagrin Falls, OH

We could not recommend this company more. Before we were even customers they came out twice to help manage an outdated system that was causing the alarm to go off unnecessarily. The customer service that comes from using a family owned and managed company is unparalleled and we are incredibly grateful to be in their hands

6 months ago

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Jerry Garr Cleveland, OH

I have been a customer for over a year. So far I'm pleased. They address my issues very promptly and the tec. doesn't leave a mess. I wish my RING doorbell worked as well.

3 years ago