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Gillmore Security Systems Inc.

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1 User Review
LAST UPDATED: May 3rd, 2021

Gillmore Security Systems is a locally owned and operated company that provides home security solutions to customers in Northeast Ohio. The company offers customized wireless home security systems with no remote access and 24/7 professional monitoring from its UL-5 Diamond CSAA certified monitoring centers. Monthly monitoring costs and equipment pricing are not publicly disclosed on the company's website. Gillmore Security does not offer equipment warranties.

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The Good

  • 24/7 Professional Monitoring
  • No Service Transfer Fees
Gillmore Security offers customers customized home security systems that include 24/7 professional monitoring. The company also features testimonials from satisfied customers on its website. The company does not charge a fee for customers who wish to transfer their home security service to a new residence. The home security system utilizes both landline and wireless connection to ensure monitoring service is not interrupted. Security systems can be customized to use biometric readers, combination PIN number, or proximity card for controlled access. Fire alarm systems and digital video surveillance technology are also available.

The Bad

  • No Pricing Disclosure
  • No Equipment Warranty
  • No Remote System Access
  • No Home Automation Features

The company does not disclose information on its website regarding equipment costs or monthly monitoring fees. Gillmore Security does not offer equipment warranties or remote access to its security systems. Customers may also be required to pay additional charges for technician visits or early contract termination. The company does not offer live chat on its corporate website for potential customers to ask detailed questions. Customers also have to pay for equipment upfront, which can be expensive. Typical home security systems are around $700 minimally. Contracts may also be automatically renewed once they reach the expiration date. According to the corporate website, it does not appear that the customer is immediately notified when an alarm is triggered. The company also does not appear to offer its customers any home automation features included with its home security systems.

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The Bottom Line

Gillmore Security Systems provides Northeast Ohio residents with customized home security solutions. Monthly monitoring is performed by CSAA certified dispatchers around the clock and there have been no filed complaints from past customers. The company is not transparent regarding package pricing and does not offer warranties. Customers wanting remote access will want to consider alternative options from industry competitors.

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Jerry Garr Cleveland, OH

I have been a customer for over a year. So far I'm pleased. They address my issues very promptly and the tec. doesn't leave a mess. I wish my RING doorbell worked as well.

3 years ago

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