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Fort Knox Security

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7.5

Overall Score

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LAST UPDATED: December 11th, 2023

Serving homes and businesses in Texas, Fort Knox Security features low-cost monitoring and security services for residential and commercial properties. Fort Knox has over a decade of experience and focuses solely on security. The company's trained installation technicians each have extensive security system setup experience and can even provide system takeovers for Smith Thompson, ADT, Monitronics, AT&T, DSC, GE, 2Gig, and all others serving the major metro areas of Texas. Fort Knox Security also provides Smart Home integration as well as business security solutions.

Fort Knox Security has low monitoring rates starting at $15.95. However, Fort Knox Security requires a 36-month contract. Read Fort Knox Security reviews below to see what customers note about the pros and cons of the company. 

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The Good

  • Free Activation and Installation
  • Same-Day Installation Available
  • Fort Knox Security Cost
  • Use Existing Systems
  • Tenured Installers
  • $100 Referral Bonus
  • Customizable Security Packages
  • No Contract Options
  • UL-Approved Monitoring Center

Free Activation & Installation

Fort Knox offers upfront cost savings such as free activation and installation. This makes it an affordable and appealing option among other security companies. Waiving upfront costs leaves room in your budget to customize with additional equipment. With $0 alarm activation, Fort Knox Security also offers the below completely free of charge:

  • Reprogramming of an existing system
  • Battery replacement, if needed
  • Check-in on system
  • "Minor" repairs on up to two devices 
  • System user training 
  • Fort Knox Security yard sign
  • Security window decals (5)
  • UL-Listed/Approved monitoring 24/7

Same-Day Installation Available

Fort Knox Security advertises same-day installation on its site. This is convenient for homeowners that want protection right away. You can have peace of mind knowing Fort Knox Security has timely service and will send a licensed technician to secure your home and valuables as soon as possible. 

Fort Knox Security Cost

Fort Knox offers inexpensive monitoring plans starting at $15.95 per month, which is significantly lower than what most home security companies charge. Monitoring plans include free activation and installation, but Fort Knox Security does require customers to sign a 36-month contract. 

Use Existing Systems

The home security company has the ability to take over existing alarm monitoring systems, meaning even if you don't have a Fort Knox home security system installed in the home or if you are looking to save money by switching from your current security provider, Fort Knox helps you through this process. 

Tenured Installers

Fort Knox has professional installer employees that each have about 20 years of experience with varying security systems. You can rest assured that your home will be professionally installed without lifting a finger.

$100 Referral Bonus

Fort Knox Security offers a $100 referral bonus for every person you refer to its services. All you have to do is fill out Fort Knox Security's referral application and once your referral becomes a customer in "good standing," the money will be applied to your account. Note the referral bonus is not paid out in cash; it is only to be used towards your Fort Knox Security account. Also, it is unclear exactly what Fort Knox Security means by the referral must become a customer in "good standing."

Fort Knox Security's website lists this disclaimer regarding the referral program: "$100 account credit is valid for referrals in the first 60 days of service with Fort Knox. After 60 days, the referral credit is $50.00. Referring party must be a Fort Knox customer with an active account in good standing."

In case there are additional requirements for the referral to be eligible to apply and in "good standing," be sure to ask a Fort Knox employee for the details.

Customizable Security Packages

Fort Knox offers three main security packages but also allows customers to customize their own security system plan by selecting their choice of monitoring and equipment. 

Fort Knox Available Equipment:

  • Color control panel
  • Touchscreen wireless keypad
  • Smart lock (access control)
  • Smart video doorbell
  • Indoor wireless night vision security camera
  • Outdoor wireless night vision camera
  • Wireless glass breakage sensor
  • Wireless motion detector
  • Keychain controller
  • Pet-friendly motion sensor
  • Garage door opener
  • Thermostat
  • Panic alert button
  • Vanishing wireless door or window contact
  • LinearLinc light bulb

Fort Knox Available Monitoring Options:

  • Wireless Protect (Wireless monitoring of existing systems)
  • Wireless Plus (Wireless Protect with new panel)

No Contract Options

Fort Knox's DIY home automation packages allow you to manage the smart devices in your home from your smartphone, tablet, or computer.  You will also be able to view your home’s cameras from anywhere in the world (with an internet-connected device). If you live in Texas, Fort Knox can even professionally install your system for just $99. 

UL-Approved Monitoring Center

Fort Knox's UL-approved monitoring center adds an extra level of security for homeowners that supplements their direct control (via control panel or mobile device) and visibility over their security alarm. In the event of a fire or other emergency, the company's monitoring station will send immediate assistance.

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The Bad

  • Interactive Services Cost Extra
  • Poor Online Transparency
  • Limited Service Area
  • Cancellation Complaints

Interactive Services Cost Extra

One downside of Fort Knox is that its 'Interactive Services' (the ability to manage your security system from a smartphone, tablet, or computer) are available as an upgrade. This does not come standard as it does with most other security companies. You may find that having remote access to your alarm system is a necessity.

Poor Online Transparency

Unfortunately, not much information is available online regarding equipment, packages, and pricing options. It lists monitoring plans starting as low as $15.95 per month but it is unknown how much this varies per customer or package. Because of this, it is difficult to know if Fort Knox is the right company for your home or business security needs without calling the company for more information. Potential Fort Knox users will need to contact customer service directly to receive more information on which home security system is right for them.

Limited Service Area

Fort Knox provides residential and commercial security services in the state of Texas, specifically, Dallas/Fort Worth, Austin, San Antonio, and Houston and their surrounding areas. If you live in these areas, you have nothing to worry about; however, if you decide to move outside the service area before your contract is up, you may have issues canceling and will not be able to continue your service or take your equipment with you.

Cancellation Complaints

Consumers complain of the difficult cancellation process with Fort Knox. This is a common complaint for many home security companies. It is important to read the fine print and policies in any contractual agreement and contact the company with any concerns. A common feature among top home security companies is easy cancellations with no long-term contracts. If you want to learn more about what customers are saying about the company, read Fort Knox Security reviews below. Be especially sure to pay attention to customer service reviews, as this is a big part of a consumer's satisfaction with a security company.

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The Bottom Line

Fort Knox Security has a low-fee monthly monitoring plan as well as free activation and installation. Fort Knox allows you to use existing home security equipment and will help you synch the equipment with Fort Knox Security services. This may provide homeowners peace of mind knowing they don't have to buy all new equipment.

However, Fort Knox Security is not interactive through the Fort Knox Security app (available for iOS and Android mobile devices) unless you upgrade to a more advanced package. This is a rare restriction, as most home security providers give you remote access with the most basic security package. An additional con is Fort Knox's difficult cancellation process, as noted by past customers. Read Fort Knox Security reviews below to see what else customers are saying about the security provider. Fort Knox Security is also only available in Texas, so if you are outside of that service area, you cannot use Fort Knox as your security solution.

If any of these disadvantages are concerning to you, we suggest looking into other home security providers.

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Star Rating

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4.5

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254 Reviews

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5 grade

78%

4 grade

6%

3 grade

4%

2 grade

4%

1 grade

8%

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John Austin, TX

I am a new customer with Fort Knox Security. I must say that the initial contact was good, the middle sales pressure was obnoxious, but the negotiated ending seems to be good. The installation Tech, Matthew, was superb and is the reason that I am a current customer. He was professional, efficient, and honest. He inspired faith in the company and eased any concerns I may have had. In total, I am very satisfied with Fort Knox Security thus far and would certainly recommend them for your consideration.

2 years ago

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Reply from Fort Knox Security

Thank you so much, John. We rely on our amazing technicians to show what the company is all about. Glad to hear about your experience.

Jul. 1st, 2021

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prasanna Plano, TX

I dont have all the windows security proof and pay close to $32 . Its not bad but not good either. Had to get supplemental home security.

2 years ago

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Reply from Fort Knox Security

Thanks for taking the time to leave a review, Prasanna. Please call us. We would love to add sensors to any of your missing windows and show you what separates us from our competitors.

May. 21st, 2021

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Kristina New Waverly, TX

Superior service from Daniel who arranged set up of our system. Allen seemed to be great when he came out for install but then I got the run around when trying to get my security certificate. Daniel was luckily able to take care of it for me.

4 years ago

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Reply from Fort Knox Security

Thank you!

Aug. 12th, 2020

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Muhammad Noman Sugar Land, TX

I have service since 1.5 yrs and I didn’t get a chance to use them so I can only say satisfied with customer service

2 years ago

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Reply from Fort Knox Security

We are glad to hear you've stayed safe, Muhammad. Thank you.

May. 27th, 2021

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Ebony Little Elm, TX

Decent experience, sometimes the doorbell camera lags and I hate that it can’t be viewed while on an active call.

2 years ago

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Reply from Fort Knox Security

Thank you, Ebony. We are constantly innovating our equipment technologies and are diligently working to fix this issue.

May. 8th, 2021

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Clara Whitfield Mesquite, TX

Had issues with Installation Tech but they were resolved amicably.

2 years ago

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Reply from Fort Knox Security

Sorry you experienced issues with the installation tech, but I am relieved to see we could resolve the problem quickly. Thank you for taking the time to leave a review, Clara.

May. 27th, 2021

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Linda Mansfield, TX

Little confusing to learn how to use the system at first. Still learning. 😁

2 years ago

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Reply from Fort Knox Security

We would love to answer any questions you have regarding your security system and how to use it, Linda. Please reach out to customer service at (469)907-1550.

May. 27th, 2021

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William Stevens Denton, TX

For some reason I can not play Saved Video form the garage camera.

2 years ago

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Reply from Fort Knox Security

Sorry you are having this issue, William. If you call us at (469)907-1550, we will help you get this fixed ASAP.

May. 18th, 2021

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Jimmy Thomas

Good experience nice work, customer service very good, monthly payment is okey

2 years ago

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Reply from Fort Knox Security

Glad you had a good experience, Jimmy.

May. 7th, 2021

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bob Anna, TX

seems like a good company and staff seems well informed

2 years ago

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Reply from Fort Knox Security

Our courteous and trained staff are here for you, Bob!

May. 20th, 2021

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Sakyia Tarver Arlington, TX

Very knowledgeable, customer service is on point

2 years ago

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Reply from Fort Knox Security

Thanks a ton, Sakyia.

May. 18th, 2021

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David Houston, TX

Very easy installation. Tech was extremely knowledgeable.

2 years ago

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Reply from Fort Knox Security

Thank you, David.

May. 18th, 2021

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Staci Blakemore Desoto, TX

I really don't I received my alerts in a timely manner

2 years ago

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Reply from Fort Knox Security

Thank you, Staci.

May. 8th, 2021

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Susan J Houston, TX

Everything was great, the only thing I wished they would have done was leave written instructions for the keypad

2 years ago

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Reply from Fort Knox Security

Glad to hear you had a great experience, Susan. Please reach out to customer service (469)907-1550 and we would love to give you the instructions you need to properly work your home security system.

May. 7th, 2021

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Shjoro Los Angeles, CA

Marquis was awesome and system was set up quick. Won’t know much about the service until I actually have to use it.

4 years ago

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Reply from Fort Knox Security

Thank you for the review Shjoro!

Aug. 18th, 2020

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Emanuel Mercado Duncanville, TX

Love the idea of arming and disarming my alarm wherever I'm at. Plus great equipment

5 years ago

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Reply from Fort Knox Security

Thank you!

Sep. 3rd, 2020