First Alert Professional Security Systems, a Honeywell company, is essentially the parent company of many authorized dealers who own and operate their own businesses in various communities around the United States. The company sells First Alert Professional and Honeywell systems only and provides residential and commercial services. Customers can use the online First Alert Professional Authorized Dealer Network to locate a security professional in their area to discuss product options and pricing.
First Alert Professional provides limited information online regarding pricing, equipment packages, installation charges, etc. If you like to complete an online comparison prior to buying, this complicates the process and requires you to locate a professional in your area using the First Alert Professional Authorized Dealer Network. Because First Alert Professional authorizes dealers and doesn't sell security services directly, you may come across varying prices and offers among the authorized dealers in your area. While this may give you some bargaining power, it also makes the selection process more time consuming. The company states that in the event of an alarm being triggered, you, or other primary contacts, will be notified prior to the monitoring center contacting authorities. While this is a great feature for parents whose kids may accidentally trip the system, this can be a concern in the event of an emergency, where time is precious. We recommend checking to see if you can customize your monitoring preferences prior to installation.