Electronix Systems is based on Long Island, New York and primarily serves the New York Metropolitan area. The company offers security services to business and residential customers and has been locally owned and operated for over 30 years. The company offers several options to its customers, but lacks transparency with its prospective customers.

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The Good

  • Over 30 Years of Experience
  • Easy to Use Mobile Controlling of the System
  • 24/7/365 Professional Monitoring
  • Wide Variety of Options Available

With over 30 years of experience serving the New York Metropolitan Area, and a focus on Long Island, Electronix Systems has built its reputation on trust. The company offers its services to residents and businesses, with products that serve both.

Customers are able to easily control their system with a PC, tablet, or mobile phone. Alerts, arming, and disarming a system can be performed quickly and easily. Customers can receive real time push notifications, emails, or text messages for predefined events, such as when an alert was automatically sent to the monitoring center.

Customers' systems are monitored 24 hours per day, seven days per week, and 365 days per year by a CSAA (Central Station Alarm Association) 5-Diamond facility that is FDNY approved. The company's monitoring center is also UL-Approved and staffed by professional monitoring staff.

Customers can select from a number of options that are not available from many of its competitors, such as medical monitoring and alerts. Electronix Systems publishes a comprehensive list of features that its products effectively address for residential and commercial applications.

The Bad

  • Lack of Transparency
  • Limited Home Automation Options
  • Limited Geographic Service Area

Along with many of its competitors, Electronix Systems lacks transparency. The company does not disclose which equipment that it typically uses, sample contracts, or any early termination fees for its services. Unlike many of its competitors, Electronix does not disclose if it offers any type or warranty or money-back guarantee. Customers wanting a fully integrated home security and home automation package will not find many of these products from Electronix Systems. While the two systems are separate and have different functions, the division between them is decreasing and more customers want to integrate some features of a smart home into their security systems. The company does offer to help with home automation integration, but does not give details on how it does so, which externally-purchases products it will integrate, or even which home automation protocol(s)-IFTTT, Zigbee, or Z-Wave, that can successfully be integrated into the system. The company covers a limited geographic service area, Metropolitan New York, so most will not live in its reach.

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The Bottom Line

Customers looking for a local provider of security products and monitoring in the Metropolitan New York area, specifically Long Island will find that Electronix Systems' products may fit into their needs. The company's lack of transparency is significant, although BestCompany.com considers its longevity as an indication of customer satisfaction. Improved transparency would be beneficial to prospective customers and allow them to more easily compare companies in the industry to one another.

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