Cannon Security Inc. provides patented home security solutions to Canadian consumers located in the Saint John, New Brunswick area. The company offers monthly plans ranging from $20 to $50, plus $49+ equipment purchase depending on package selection. Cannon uses professionally installed Alarm.com equipment, which features advanced technology that sends out emergency signals even if the alarm system is tampered with or destroyed. These home security systems also provide complete protection when disarmed as well.

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The Good

  • 24/7 Professional Monitoring
  • Tamper-Resistant Security System
  • No Phone Line or Internet Connection Required
  • Free Mobile App Control for Remote Home Security

Cannon Security offers customers home security solutions not offered by many of the alternative marketplace options offered by competitors. Cannon's systems from Alarm.com will provide protection when the system is disarmed or vandalized or the power goes out. These systems also feature two-way voice technology, which allows customers to communicate with operators in the case of an emergency.

Customers are also able to create unique user codes for themselves and family members to gain access inside the home. If guests are expected to arrive while the customer is not home, they can be assigned a temporary code for home access. The customer is able to monitor all home activity through a mobile app that keeps track and notifies the individual each time a user code is used.

The Bad

  • Upfront Equipment Charge
  • 36-Month Contract Required
  • No Moving/Cancellation Policy Disclosure
  • No Warranty Information

Customers are expected to pay an upfront fee for equipment ranging from $49+, depending on selection. Cannon also requires customers to sign a contract for a 36-month period. There is no disclosure on the corporate website if any additional fees are charged or not for technicians to service equipment if it should become defective or if there is any warranties available. There is also no provided information regarding potential fees or requirements if a customer wants to transfer equipment to a new residence. Cannon Security is only available to Canadian residents in the Saint John-New Brunswick area. The company does not feature live chat on its website for potential customers to ask questions and does not list its hours of operation on its website.

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The Bottom Line

Cannon Security offers Canadian consumers advanced home security system solutions that are professionally installed and monitored and feature tamper resistant technology. Consumers can monitor all home activity through unique user codes and free remote mobile app; however, consumers are required to sign a three-year contract agreement and pay an additional upfront charge for equipment.

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Jennings

January 18th, 2020 Spring, TX DETAILS arrow_drop_down
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Horrible customer experience with the lady in the office she was rude and acted like we needed her I think not.

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