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B Safe Security

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4.3

Overall Score

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LAST UPDATED: September 22nd, 2023

B Safe Security offers a comprehensive range of home security solutions for customers in New Jersey, Delaware, and Pennsylvania. Monthly monitoring rates range from $29.99–$47.99 along with one time $149-$799 upfront sign-up fees for professional installation and equipment. The home security company is both NICET and UL-certified and provides 24/7 professional monitoring for its customers from central monitoring stations. B Safe Security has been in operation for 38 years and its owners have 57 combined years of experience in the home security industry.

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The Good

  • 24/7 Professional Monitoring
  • Self Installation Options Available
  • Mobile Remote System Access
  • Full Home Automation Features

B Safe Security offers a comprehensive selection of home security solutions with 24/7 professional monitoring and mobile remote system access. Both professional and self installation options are provided for customers. Pricing information for all equipment is fully disclosed upfront on the company's website. B Safe Security offers customers burglary intrusion detection systems, fire safety alarms, energy management control, video surveillance technology, and home automation features. Unlike some other similar marketplace competitors, B Safe Security provides its customers with full home automation features. Customers are able to remote access smart thermostats, home lighting, small appliances, door locks, and video surveillance equipment from any mobile device. Customers are able to receive text, email and verified video alert notifications on all activity. The home security company offers various home security discount offers on its website and new customers are able to receive a free initial security analysis.

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The Bad

  • No Equipment Warranty Information
  • Expensive DIY Kits

Home security equipment and professional installation costs can be quite expensive. Customers are charged for service technician visit fees if they do not select the self installation option and these charges are not disclosed upfront on the company's website. Customers must choose equipment kits ranging from $149-799 and commit to a 36-month contract. The company also does not offer any equipment warranty information. However, a limited warranty may be available directly from the manufacturer. Customers may also be subject to service transfer and early termination fees. Exact amounts for these costs are not listed on the company's website. Home security agreements may contain an automatic renewal clause. An alarm permit must be acquired at the customer's expense from the local municipality in order to receive emergency personnel response to triggered alarms.

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The Bottom Line

B Safe Security provides complete home security protection solutions with 24/7 professional monitoring and remote system access for customers based in Pennsylvania, New Jersey, and Delaware. Customers must pay upfront costs for home security equipment as well as monthly monitoring fees and commit to a service agreement for at least one year.

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Star Rating

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1.8

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10 Reviews

Review Breakdown

5 grade

20%

4 grade

0%

3 grade

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2 grade

0%

1 grade

80%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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