Amherst Alarm provides security solutions for businesses and individuals throughout western New York. It offers professionally installed and monitored security systems as well as some home automation features. Amherst Alarm does not provide specific package options or information upfront. Consumers are able to request a quote for specific information on pricing. Amherst Alarm prides itself on its local business status. Its clients will speak directly to an Amherst professional and receive excellent customer service from its highly trained staff.
Amherst Alarm offers home security and medical alert services. Its products come from a variety of manufacturers including Ademco, AT&T, DSC, Silent Knight, and more. Amherst Alarm also offers video surveillance as a part of its services giving consumers the ability to add this extra layer of security to the inside and outside of their homes. Each Amherst Alarm home security system is professionally installed and monitored. The staff of Amherst Alarm is professionally certified. The Electronic Security Association certifies all its technicians and its monitoring center is both Underwriter Laboratories listed as well as Central Station Alarm Association Five Diamond certified. Its clients can feel confident that the Amherst Alarm professionals they work with have gone through extensive training to deliver a quality product.
Amherst Alarm is available to residents of Western New York. Its focus of service in this area means most consumers will not be able to utilize its services. Potential clients should consider some gaps in the service provided by Amherst Alarm before using its services. For starters, there is a major lack of transparency on the Amherst Alarm website. Its website does not provide any specific details on available packages, equipment included in packages, installation/activation fees, or its contract length and cancellation policy. This is incredibly frustrating for potential consumers who are trying to compare security companies and would like to get an idea of what Amherst Alarm provides. Amherst Alarm does not provide some services in its home automation package, including garage door control and small appliance control.