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American Security Systems

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LAST UPDATED: June 27th, 2019

American Security Systems started in 1980, and is one of New York's largest security solutions providers. It is the 65th largest alarm and security company across the nation, and has over 5,000 Central Station alarm customers. American Security Systems has a lot of prominent residential clients, like UN ambassadors, political figures, and some American entertainers.

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The Good

  • Residential Single Family and Multi-Dwelling Protection
  • Various Alarm Systems
  • Quote Request
  • High-Profile Clients
  • Monitoring Station
American Security Systems can help protect any kind of residential property, like single family homes, and apartment buildings. Customers can choose from a variety of packages, like burglar, fire, environmental, and Central Station monitoring. The company can design and customize a security system for all property types and sizes. American Security Systems boasts having an extremely responsive service department in the tri-state area. As far as pricing information goes, customers will not find any details on the company's website; however, customers can request a free, no-obligation security survey online. American Security Systems uses technology from Honeywell, a well-known and reputable company in the security industry, and generally well-received by customers. The company makes it a point to state that it has prominent and high-profile clients, including politicians, UN Dignitaries, and international theater and film stars. Customers can enjoy 24/7 monitoring with the company's UL listed certified Central Monitoring station. The station monitors for fires, burglaries, hold-ups, medical emergencies, and environmental conditions.

The Bad

  • Website Lacks Information
  • No Manual Professional Installation Option
  • No State Availability Information
  • No Home Automation Information

In general, American Security Systems' website is disorganized, has a few duplicate pages, and lacks information on pricing, costs, and contracts. It does not disclose the company's cancellation policy, warranty, or if there is a fee associated with moving. A lot of customers claim the pricing is high for American Security Systems; however, since the website does not disclose any pricing or cost information, this cannot be confirmed. To obtain specific pricing information, prospective customers have to contact the company, and explain their home security needs. It is unclear whether or not American Security Systems services homes outside of the New York tr-state area, since the website does not include any additional service area information. Many top companies in the industry offer a home automation package, and a way to connect one's security system to a smartphone, computer, or mobile device. American Security Systems does not include any information on home automation, how it works, or if the company specifically offers it.

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The Bottom Line

American Security Systems has installed home protection for big-name clients, and is well-known in the New York tr-state area. The company can provide burglar, medical, and fire protection, as well as video surveillance capabilities. However, the company lacks in a few key areas. American Security Systems is not CSAA-certified, and it fails to provide pricing information. Additionally, American Security Systems does not disclose its cancellation policy or warranty. We recommend looking into a more transparent company for home security needs.

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mary l soto Placerville, CA

They came into my home to sell this alarm for my husband did not tell us they were actually putting alarm in my name. My husband passed and now I have to keep paying for this alarm that I don't even use for 5 yrs which they didn't say anything about how many years we had to keep it it's the worst thing that has ever happened to me I feel like I've been cheated.

4 years ago