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All Secure Lock & Security

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All Secure Lock & Security is located in Arvada, Colorado and serves the Denver Metro Area and Front Range. The company was founded in 2003 and is family owned and operated. Its primary focus is locksmithing and retail sales of locks, keys, etc., but the company has recently branched into offering residential and commercial security and automation services.

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The Good

  • Family Owned and Operated
  • Powered by Alarm.com
All Secure Lock & Security is locally owned and operated. The company strongly supports its community, as evidenced by its frequent posts on social media with calls for its fans to join it in supporting several local causes. Online reviews suggest that the company offers exemplary customer service to customers visiting its new store in Arvada. All Secure Lock & Security has leveraged the popular Alarm.com app to power its home automation and security systems. This app is one that is frequently used by companies and is well-regarded.
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The Bad

  • Overall Lack of Transparency
  • Customer Service

All Secure Lock & Security gives very little information about its services online. Messages left (email and phone) went unanswered for nearly 5 business days, so the online lack of transparency is compounded with the lack of customer service returning requests. The lack of online transparency is quite common in the industry, but where other companies will publish several pages with nebulous information, All Secure Lock & Security publishes less than 3 paragraphs about its security and home automation. The company has a significant deficit of information about its home automation products and services.

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The Bottom Line

  • Little Transparency
  • Unable to Gather Needed Information

Because of the universal lack of information about its products and service, this company cannot be recommended. The lack of transparency does not mean that the product offered is sub-par; it means that there is simply not enough data to issue a rating for the criteria used to rate companies in this industry.

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