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A-Com Protection Services

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LAST UPDATED: September 26th, 2019

A-Com Protection Services provides custom home security alarms, fire protection, home automation, energy management, and video surveillance for its customers in Georgia. Monthly monitoring rates and equipment costs are not publicly disclosed on its corporate website. All home security equipment can be either self installed or professionally installed from trained technicians and includes 24/7 in-house professional monitoring. According to its corporate website, the company is licensed, insured, and bonded with over 20,000 monitored accounts.

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The Good

  • 24/7 Professional Monitoring
  • Choice of DIY/Professional Installation
  • Tamper Resistant Technology
  • Remote System Access
A-Com Protection Services provides a wide range of home security equipment with 24/7 professional monitoring from accredited call centers and remote system access from any mobile device. Customers may choose professional installation from certified technicians or self installation. The company does not charge any fees if customers wish to move equipment to a new residence. The wireless equipment features tamper resistant technology and cellular communication system with 24 hour battery backup for uninterrupted monitoring service. Text and email alerts are able to be customized for both emergency and non-emergency events. Customers are also able to reduce energy costs with set schedules of thermostat settings and lighting controls. Motion activated devices instantly detect any intrusion attempts and alerts local authorities to respond quickly to the customer's home. Severe weather alerts and water sensors help customers minimize potential water damage from occurring.
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The Bad

  • Undisclosed Pricing Information
  • Limited Equipment Warranty
  • Limited Home Automation Features

The home security company does not give pricing information for its equipment, monthly monitoring, or service fees on its website. An included equipment warranty covers installation, parts, and labor for only 90 days. However, extended warranties are available at an additional charge. If customers do not choose this extended warranty, they will be financially responsible for all parts replacement and technician service visits. Exact lengths for service agreements are not disclosed on the corporate website. Many home security companies typically require a commitment term of three to five years. The company does not offer some home automation features offered by marketplace competitors such as garage door access and video doorbell surveillance. Customers are also required to obtain an alarm permit on their own from their local municipality that must be renewed each year.

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The Bottom Line

A-Com Protection Services provides customers with customized and tamper resistant home security, remote system access, and 24/7 professional monitoring. Customers may choose to self install equipment or have a certified technician professionally install the devices. However, the company is not openly transparent in regards to contract lengths and pricing and offers limited home automation features.

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