Colorado Security Company
Is This Your Business?5.0
Author: Kalicia Bateman
Colorado Security Company is based in Denver, Co, and they take pride in the being the local option for security system and home automation services. With hundreds of customers over the past ten years, Colorado Security Company has been able to build a positive, professional reputation in the great Denver community. This has been done by creating custom quotes for each customer, which avoids hidden charges or last-minute up-sells that are common with some competitors.
Top Ranked Companies
The Good
- Locally Owned and Operated
- Free Installation
- Customizable Packages
- Great Online Reviews
The Bad
- No Listed Pricing on the Website
- Exclusive Use of Alarm.com Products
- Outsourced Monitoring to Monitronics
Like many online vendors, Colorado Security Company fails to list any of their pricing on their website. Instead, you must fill out their online questionnaire or get on the phone with one of their sales reps before finding out how competitive their rates and services are. While this may make for a more customized sales experience, it doesn't allow for an upfront comparison with their local competitors. Colorado Security Company works exclusively with Alarm.com products. While Alarm.com is a quality, respected brand in the security system industry, the lack of selection between multiple brands and product lines limit the customers flexibility to select higher or lower-tiered hardware that is more in line with expectations/budgetary concerns. The actual 24/7 monitoring of the security system is outsourced. Security system planning, installation, and maintenance is performed by Colorado Security System, but the rest of done through Monitronics. Because of this, there is a separate agreement for monitoring, and then two parties must be worked with if something breaks, an upgrade is needed, etc.
The Bottom Line
Having a local touch is a great thing, and this is shown in Colorado Security Company's exclusively positive online reviews. They provide great customer service and quick installation/service calls. The downside to going with them is that they don't provide security system monitoring, but rather they outsource this service to Monitronics. This requires a service contract to be signed and communication to be split between two companies for hardware upkeep and the day-to-day monitoring.
