Atkins Systems
Is This Your Business?Author: Kalicia Bateman
Atkins Systems offers home security and automation solutions for customers in select areas of Atlanta and Georgia. The company does not disclose pricing for its monthly monitoring rates or equipment on its corporate website. Atkins Systems is fully licensed, bonded, and insured and provides customers with 24/7 professional monitoring from UL-certified central monitoring stations. According to its corporate website, the company is an upstanding member of several home security associations and employs in-house technicians to perform professional installations for its customers.
Top Ranked Companies
The Good
- 24/7 Professional Monitoring
- Flexible Contract Terms
- Remote System Access
- No Early Termination Fees
The Bad
- Undisclosed Equipment and Monitoring Prices
- Limited Home Automation Features
- No Equipment Warranty Information
- Potential Service Transfer and Service Repair Costs
Atkins Systems does not list costs for home security equipment, professional installation, monthly monitoring, or other service costs on its corporate website. There is also no equipment warranty information but this warranty may be available directly from the manufacturer. Customers may be held responsible for all equipment repair costs and technician service calls. Customers may also be charged upfront for equipment and be required to pay an installation fee at the time of activation. Home automation features are limited when compared to similar industry competitors. Customers are not given garage door access, smart appliance control, or video doorbell technology. An undisclosed fee may be charged to customers who wish to transfer service to a new residence. Customers will also need to obtain an alarm permit from their local municipality which will need to be renewed on an annual basis.
The Bottom Line
Atkins Systems provides customized home security solutions and flexible contract terms for its customers. Home security includes professional installation, remote system access from any mobile device, and 24/7 professional monitoring. However, home automation features are not as complete as other marketplace competitor offerings and the company is not transparent upfront regarding pricing of its products and services.
