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Farmers

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5.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: July 17th, 2024

Farmers Insurance offers a range of coverage levels for homeowners. Its policies also have features to help your save in addition to the many discounts it offers. 

It stands out for its partnership with ADT, a home security company, and its commitment to help clients and their communities recover from disaster.

Read Farmers Home Insurance Reviews

Farmers Insurance is a well-established insurer and offers other products, including life insurance, auto insurance, and renters insurance.

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The Good

  • High Financial Strength Ratings
  • 3 Customizable Packages
  • Nice Policy Perks
  • Many Opportunities to Save
  • ADT Home Security Partnership
  • Community and Disaster Support

High Financial Strength Ratings

Farmers Insurance has earned high financial strength ratings from A.M. Best. These ratings indicate how likely an insurance company is to be able to meet claims obligations.

High ratings indicate a high likelihood of being able to make claims payments. 

Before you purchase insurance coverage, you need to make sure that the insurance provider has earned high ratings. Farmers Insurance's high ratings make its coverage options worth considering.

3 Customizable Packages

Farmers Smart Plan Home® policies come in three types: Standard, Enhanced, and Premier. General information about each coverage option is limited.

Standard coverage focuses on covering the essentials at an affordable price. The Enhanced package offers higher policy limits. The Premier package offers the highest limits.

While you may be able to find similar coverage levels at other companies, Farmers's organization of its policies makes it easier to understand what kind of coverage you're starting with before you customize your insurance policy.

Nice Policy Perks

Farmers's home insurance policies include some nice perks. The two that stand out the most are claim forgiveness and cosmetic damage coverage. If you haven't made a claim for five consecutive years, your premium won't increase the first time you make a claim.

If you file a claim for functional damage that also caused cosmetic damage, Farmers will cover costs to repair the cosmetic damage as well.

Farmers also offers Declining Deductibles®, $50 off of your deductible each year you keep your policy, and a Claims Free Discount® if you haven't filed a claim for three consecutive years.

These home insurance product features help you save money and protect your house.

Many Opportunities to Save

Farmers offers many discounts on its home insurance policies. You can receive discounts for having a smoke-free home, certain home security systems or features, buying multiple policies from Farmers, and discounts based on your career (teacher, police officer, firefighter, military, doctor, nurse, engineer, etc.).

These discounts can make meeting your insurance needs more affordable.

ADT Home Security Partnership

Farmers and ADT home security have a partnership. If you purchase ADT Command or LifeShield through Farmers, you can benefit from discounted rates while you secure your home.

This partnership and discount opportunity is another way Farmers distinguishes itself from others in the home insurance industry.

Community and Disaster Support

Farmers is committed to helping its clients and their communities recover from disasters. In major disasters, it dispatches a Catastrophe Response Team in a Mobile Claims Center bus to process claims quickly for clients in the area. This level of service makes Farmers a great choice.

Farmers also has partnerships with several nonprofits that help with recovery including Operation BBQ Relief and National First Responders Fund. This dedication to helping communities and clients through recovery is a great benefit of working with Farmers.

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The Bad

  • Limited Customer Insight
  • Premier Package Not Available in California

Limited Customer Insight

Farmers has a small number of customer reviews on BestCompany.com. 

Even though there are a limited number of reviews, most of the reviews are positive. 

Although not conclusive, this high proportion of positive reviews is a good sign because it indicates that Farmers offers quality home insurance and takes care of its clients.

Premier Package Not Available in California

The Premier package, which has the highest limits and coverage on personal property, is not available to California residents.

If you're in California and want this level of coverage, you'll need to look for another insurance company.

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The Bottom Line

While minimal customer insight is available for Farmers Insurance, the insight available shows that Farmers offers good coverage and service to its clients. You'll also benefit from working with an insurer that partners with organizations assisting communities with disaster recovery.

Customers will appreciate policy features and discounts that help them save on claims and monthly premiums. If you want to secure your home further, you can save on two different ADT home security packages because of Farmers's partnership with ADT. Farmers is a recommended insurance provider.

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Star Rating

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4.3

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97 Reviews

Review Breakdown

5 grade

66%

4 grade

13%

3 grade

12%

2 grade

2%

1 grade

6%

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Jeremy Balls Kaysville, UT

We had a storm that produced golf ball size hail. I called farmers because I was worried about my roof being damaged. The claims adjuster came and walked my entire house and property. By the time it was all done, he found damage I did not even know existed until he pointed it out. Everyone we have dealt with has been friendly and helpful. They are not the cheapest insurance, but they sure covered us when we needed it.

5 years ago

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Carlos M. Hercules, CA

I have farmers for my house. its great and they have good prices. They recently did a $100 on my insurance because my house went up. They don't make you or obligate you to have earthquake insurance link to your policy. I totally recommended it.

2 years ago

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Eddie Rios Ogden, UT

Farmers insurance offered us the best home protection to date. They are cost effective, can write up easy to understand policies and make home insurance no worry at all. They are great at servicing the account as well. Can't go wrong !

5 years ago

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Valerie Collom Kansas City, MO

No other home insurance company has been able to beat Farmers rates for my family! Our agent is wonderful, the company seems to have the customers' best interest at heart. They offer so many different insurance products and have many discounts available! If you're not with Farmers now, it is definitely worth reaching out to an agent near you to get a quote and see how much you can save!

1 year ago

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Yaritza Mata Penitas, TX

Farmers is by far the best coverage you could have from our vehicle to business insurance to home. I always recommend it to everyone and have nothing but good things to say. What makes it even greater is their customer service. They always offer great assistance and answer any questions I may have. Anytime anyone mentions insurance I inform them of how great farmers is.

1 year ago

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James Koller Seattle, WA

Farmers (my current company) is a very well known insurance company. A little impersonal at times. The only thing that has kept me with them over the years is my local agent, always returns my calls and is always helpful. He does what he can to make me feel like the only customer he has. That goes a long way with me. I have since moved out of the area (but same state) and I still use the same agent.

2 years ago

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David Lopez Jr Phoenix, AZ

We have been with Farmers for our insurance needs for a very long time now (20+ years). We have never had any issues with our insurance and have always enjoyed our coverage and service through our time with them. Recently, we had to move from another office as we moved and our new agent, Hector, is absolutely amazing to work with. He has always given us great deals and bundles and helped us when we had questions with our insurance coverage and when we were recently in an accident. I cannot recommend Farmers enough!

2 years ago

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Steven Whites West Valley City, UT

I got an amazing quote with Farmers for my home insurance policy. I believe it is based off of your credit score and how long you have had credit. So that being said I would mainly recommend them if you pay your credit cards on-time and have good credit. The deductible is high as with most home insurance policies so know that will come when you need to actually use their service. The customer service is amazing and they get ahold of you repeatedly to make sure you are well taken care of. I love using this company for my home insurance and I would highly recommend them to any home owner.

3 years ago

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Iesus ego confido in vobis New Port Richey, FL

We bought Farmers Home Insurance. Farmers provided excellent service, sending out an inspector to check our home. Farmers pointed out cost saving features, and they explained their policy to our satisfaction. Great customer support.

1 year ago

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Matthew Laney Chino, CA

I currently have my home insured with Farmers. I have had excellent customer service with them. They are always very easy to contact and are solution oriented. Their premium is very reasonable. I plan on continuing to do business with Farmers Home Insurance.

2 years ago

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Melinda Thompson Wentzville, MO

I’ve had Farmers Insurance on a rental house for 20+ years. They have provided excellent service, claims were paid promptly and rates are reasonable. My agent, DeAnna P seems like dealing with an old friend. I have no complaints with them and highly recommend them.

2 years ago

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Wendy Hunter Riverton, UT

We've been with Farmers Insurance for the past twenty plus years. They have always treated us fairly. We love our agent. He is very responsive. We feel like Farmers is the best for home owners insurance as well as auto insurance.

4 years ago

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Cindy H Gilbert, AZ

We have had Farmers home owner insurance for over 20 years and it seems to be a good value. We have never made a claim on it so i can't speak to that but they have been good on claims for auto so i expect the same level of customer service if needed for our home.

4 years ago

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Luke Thompson

Farmers helped when we had a hail storm. We reached out and they sent out someone to look at our roof. We were able to partner with a roofer they work with and the new roof went on fast and with nothing out of pocket for us.

1 year ago

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Dana Tellier Middletown, CT

I have both my home and auto through Farmers. Their customer service is awesome. If I ever had an issue with a bill or claim they were very quick to resolve it and very nice to deal with.

1 year ago Edited May 26, 2023

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Crystal Batavia, IL

We had Farmers before we switched to State Farm! I would recommend them to others! We didn't encounter any issues with our service and were very happy with the customer service we received!

2 years ago Edited March 30, 2023

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Melissa Holcomb Portland, OR

Provide homeowners insurance for our singlewide mobile home and are one of the 2 companies in our area that offer this insurance. They were great in helping us with what we needed

2 years ago

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Gina Donofrio

Farmer's has a great Customer Service Dept. My policy was quickly received and the Agent was kind and professional. The company sent me several emails to make sure my transition to Farmer's was an easy one.

2 years ago

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James Woodworth Peoria, AZ

I recently was involved in an accident wherein a Farmer's Insurance insured vehicle rear-ended me. The claim process was easy and they were very accommodating. Very pleased with their service.

2 years ago

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Barbra Willis Overland, MO

Great company!!! Unfortunately I had to file a claim for a driver who hit my fence and kept going. The claim was handled and funds rendered the same day with direct wire transfer to my bank.

2 years ago

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Brandon Chicago, IL

Overall we've been pretty happy with Farmers. Rates are competitive but most importantly the agents have always been straight forward, helpful, and informative. Fortunately, have had no need to file a claim yet.

2 years ago

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Phyllis Green Laguna Beach, CA

Employees are very helpful. I needed Home Owners insurance and they did the research for me. I was pleased. They found the right Insurance company for me that covered all my needs.

2 years ago

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Max Winkel Lindon, UT

Good company. I've used them off and on for many years. I've had good agents. The price constantly goes up so I leave and switch to another company. Then two years later they are cheaper again.

4 years ago

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John

I recently was involved in a car accident, I informed my Farmers agent and was told to take my car to a dealership and within a week they started repairing my car.

1 year ago

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Laura Mccall Yreka, CA

Farmers is great their prices are cheap for home insurance. I plan on going back to them as soon as I can. Their customer service is nice and helpful

2 years ago

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Krystal Cooke Houston, TX

Our guy Russ is the best! Trustworthy, compassionate, reasonable, ethical, positive and so much more. He really makes the Farmers name something special.

3 years ago

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Alex Gohlke Troy, MI

excellent home insurance at a great price. covers everything i need. no hassle getting signed up and customer support was very helpful for insurance claims

3 years ago

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Tiauna Anderson Salt Lake City, UT

My husband and I have our homeowners, life insurance. car insurance, and earthquake insurance with Farmers and we love them. The branch we is so helpful and quick to respond.

4 years ago Edited September 14, 2021

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H Moore Lehi, UT

We've been with Farmers home insurance for 18 years. When we had to use the policy once, they were very helpful, and we were able to get the needed repairs done.

6 years ago

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Rick Froid Park Ridge, IL

Farmers Insurance company is very dependable. Great rates, good service and there when you need them.

3 years ago

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Linda Chicago, IL

I have the best agent. She is always trying to find ways to save money. Answer's all or finds out for you. Filling claim easy as pie.

1 year ago

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Ilspbeth Bruce

not the best premiums that there are but they make up for it with good customer service and fast efficient claim service.

2 years ago Edited April 11, 2023

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Sheila Burns Dickson, TN

We have used Farmers in the past and was always satisfied with their products and customer service. I would definitely use again.

2 years ago

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JunieMoon Houston, TX

Best insurance I have ever had. It has gone up about $2 every 6 months to a year but it's the best. My agent that I work with is fantastic.

2 years ago

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Cindy Chism Jacksonville, FL

This insurance company has been great! I haven't made a lot of claims but which I did, their response was timely and a good result.

2 years ago

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HeavenlyKira Oklahoma City, OK

After contacting multiple insurances, farmers had the best rates with what they offered and the customer service was good.

2 years ago

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Terri Bullhead City, AZ

Coverage is great, priced just right. Never had to use, but had the confidence & reliability of knowing I was protected.

2 years ago

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Peggy Laush Maple Valley, WA

Love this company! They do periodic checks to help save me money and always return my call right away. Small office is like a family

3 years ago

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Ginny Tremayne Logan, UT

We have had Farmer's Insurance for 42 years. Over those years we had many claims. All were taken care of quickly and to our satisfaction.

4 years ago

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Rhonda stewart Queen Creek, AZ

Good rates. Very comparable with other companies . Had a great agent. Great customer service

6 years ago

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Reb R

Had Farmers for a couple years for home and auto. Customer service was always quick to respond and very helpful.

1 year ago Edited September 21, 2023

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Joseph Los Angeles, CA

I've owned several homes and I have used Farmes insurance on 2 of them, no complaints and had a great agent, Gilbert

1 year ago

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Grandma Moore

Awesome customer service. Very easy to work with after a storm wiped out 5 of our trees and hit our roof.

2 years ago

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Gloria Brown Plymouth Meeting, PA

Farmersville a great insurance company to have , they are fair and worthwhile having as a insurance company

2 years ago

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Cynthia DeGrey ,

Farmers provides my auto and home owners insurance. They have always been very responsive and paid claims quickly

4 years ago

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Karen Nelson Alpine, UT

We used farmers as our family insurance for a time. They were always VERY quick and extremely friendly.

6 years ago

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Taylor Siren Gilbert, AZ

Farmers insurance is an experienced company that can help you and your family receive your coverage you need.

6 years ago

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Trista Siren Gilbert, AZ

Great rates for my family! Don't know where we'd be without their coverage.

6 years ago

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ramesh pothuru

very economical, best customer service & good guidance from agent and best in claim process.

2 years ago Edited August 3, 2022

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Michelle McC Chicago, IL

Rates were fair and we had an excellent agent who was always accessible and helpful

3 years ago