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Farmers

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5.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: July 17th, 2024

Farmers Insurance offers a range of coverage levels for homeowners. Its policies also have features to help your save in addition to the many discounts it offers. 

It stands out for its partnership with ADT, a home security company, and its commitment to help clients and their communities recover from disaster.

Read Farmers Home Insurance Reviews

Farmers Insurance is a well-established insurer and offers other products, including life insurance, auto insurance, and renters insurance.

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The Good

  • High Financial Strength Ratings
  • 3 Customizable Packages
  • Nice Policy Perks
  • Many Opportunities to Save
  • ADT Home Security Partnership
  • Community and Disaster Support

High Financial Strength Ratings

Farmers Insurance has earned high financial strength ratings from A.M. Best. These ratings indicate how likely an insurance company is to be able to meet claims obligations.

High ratings indicate a high likelihood of being able to make claims payments. 

Before you purchase insurance coverage, you need to make sure that the insurance provider has earned high ratings. Farmers Insurance's high ratings make its coverage options worth considering.

3 Customizable Packages

Farmers Smart Plan Home® policies come in three types: Standard, Enhanced, and Premier. General information about each coverage option is limited.

Standard coverage focuses on covering the essentials at an affordable price. The Enhanced package offers higher policy limits. The Premier package offers the highest limits.

While you may be able to find similar coverage levels at other companies, Farmers's organization of its policies makes it easier to understand what kind of coverage you're starting with before you customize your insurance policy.

Nice Policy Perks

Farmers's home insurance policies include some nice perks. The two that stand out the most are claim forgiveness and cosmetic damage coverage. If you haven't made a claim for five consecutive years, your premium won't increase the first time you make a claim.

If you file a claim for functional damage that also caused cosmetic damage, Farmers will cover costs to repair the cosmetic damage as well.

Farmers also offers Declining Deductibles®, $50 off of your deductible each year you keep your policy, and a Claims Free Discount® if you haven't filed a claim for three consecutive years.

These home insurance product features help you save money and protect your house.

Many Opportunities to Save

Farmers offers many discounts on its home insurance policies. You can receive discounts for having a smoke-free home, certain home security systems or features, buying multiple policies from Farmers, and discounts based on your career (teacher, police officer, firefighter, military, doctor, nurse, engineer, etc.).

These discounts can make meeting your insurance needs more affordable.

ADT Home Security Partnership

Farmers and ADT home security have a partnership. If you purchase ADT Command or LifeShield through Farmers, you can benefit from discounted rates while you secure your home.

This partnership and discount opportunity is another way Farmers distinguishes itself from others in the home insurance industry.

Community and Disaster Support

Farmers is committed to helping its clients and their communities recover from disasters. In major disasters, it dispatches a Catastrophe Response Team in a Mobile Claims Center bus to process claims quickly for clients in the area. This level of service makes Farmers a great choice.

Farmers also has partnerships with several nonprofits that help with recovery including Operation BBQ Relief and National First Responders Fund. This dedication to helping communities and clients through recovery is a great benefit of working with Farmers.

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The Bad

  • Limited Customer Insight
  • Premier Package Not Available in California

Limited Customer Insight

Farmers has a small number of customer reviews on BestCompany.com. 

Even though there are a limited number of reviews, most of the reviews are positive. 

Although not conclusive, this high proportion of positive reviews is a good sign because it indicates that Farmers offers quality home insurance and takes care of its clients.

Premier Package Not Available in California

The Premier package, which has the highest limits and coverage on personal property, is not available to California residents.

If you're in California and want this level of coverage, you'll need to look for another insurance company.

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The Bottom Line

While minimal customer insight is available for Farmers Insurance, the insight available shows that Farmers offers good coverage and service to its clients. You'll also benefit from working with an insurer that partners with organizations assisting communities with disaster recovery.

Customers will appreciate policy features and discounts that help them save on claims and monthly premiums. If you want to secure your home further, you can save on two different ADT home security packages because of Farmers's partnership with ADT. Farmers is a recommended insurance provider.

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Star Rating

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4.3

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97 Reviews

Review Breakdown

5 grade

66%

4 grade

13%

3 grade

12%

2 grade

2%

1 grade

6%

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Alicia Holman Gilbert, AZ

We had Farmer’s Insurance for a very long time and really liked the personal connection they have with their agents. They always took care of our account and any accidents. They are too high in price, so we ended up needing to switch.

6 years ago

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Brad H Gilbert, AZ

We use Farmers insurance for both our home. and auto insurance. As a Home insurance company we find their rates very reasonable. and often lower than other competitors for the same insurance coverage. Our insurance agent is very good about returning our calls and making sure we are satisfied with the company. When we have had claims he. has made sure that is an efficient process so that we can get our money quickly and easily. Very satisfied with their performance.

4 years ago

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Kevin Damian ,

The agent that contacted me in regards to the deals I was interested in was really sweet and introduced me into the matter very easily. I truly appreciate such a professional approach. Thx

4 years ago

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Shalon Johnson Minneapolis, MN

In my opinion this is a great company! I had Farmers about 3-4 years ago. The company is very responsive when there is an issue and they are quick to complete a claim placed. Whenever I had a issue and called the representative was extremely friendly and answered any questions or concerns that I had.

2 years ago Edited August 19, 2022

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Jonathan Heng Las Vegas, NV

I haven’t had to actually file a claim with them for anything luckily but while I had them, their pricing was the lowest I have had as far as homeowners insurance. I had it bundled with two cars and a motorcycle and they offered discounts for my home security system as well

2 years ago

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Mario Martin Houston, TX

This is a insurance service that I would definitely recommend. I used Farmers for years and have always found the agents and staff services extremely reliable and timely. During some extremely difficult times it helped my family and I to know that Farmer's was there to assist and reduce any further anxiety. I'll be forever grateful!

3 years ago Edited February 10, 2022

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L Gilbert, AZ

My experience with Farmer’s spanned about 15 years and was very positive. My only complaint was when they accidentally dropped my life insurance and wouldn’t reissue, even though it was totally their fault. When we changed to another agency, the agent st Farmer’s got pretty rude because he didn’t want to lose the business.

6 years ago

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Noureddine Lalami Brentwood, CA

State Farm has good customer service and provide various insurance products. And their prices are reasonable compared to other insurance companies.

3 years ago

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AF ,

Our agent is really great to work with and always available when we have questions. They seem a little bit expensive, but we've been happy with it overall.

4 years ago

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Jesse Prince Tulsa, OK

Never had any problems with Farmers just found better rates. Customer service was fast and friendly plus they have cool commercials.

2 years ago

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MBA Dallas, TX

Farmer insurance needs better agents. They don’t answer honestly.

2 years ago

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Brandon Holcombe Dallas, GA

Take better care of their customers than any insurance agency ever seen

3 years ago

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Floyd Gipson Springfield, IL

I appreciate the low rate and the good service.

1 year ago