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Farmers

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5.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: July 17th, 2024

Farmers Insurance offers a range of coverage levels for homeowners. Its policies also have features to help your save in addition to the many discounts it offers. 

It stands out for its partnership with ADT, a home security company, and its commitment to help clients and their communities recover from disaster.

Read Farmers Home Insurance Reviews

Farmers Insurance is a well-established insurer and offers other products, including life insurance, auto insurance, and renters insurance.

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The Good

  • High Financial Strength Ratings
  • 3 Customizable Packages
  • Nice Policy Perks
  • Many Opportunities to Save
  • ADT Home Security Partnership
  • Community and Disaster Support

High Financial Strength Ratings

Farmers Insurance has earned high financial strength ratings from A.M. Best. These ratings indicate how likely an insurance company is to be able to meet claims obligations.

High ratings indicate a high likelihood of being able to make claims payments. 

Before you purchase insurance coverage, you need to make sure that the insurance provider has earned high ratings. Farmers Insurance's high ratings make its coverage options worth considering.

3 Customizable Packages

Farmers Smart Plan Home® policies come in three types: Standard, Enhanced, and Premier. General information about each coverage option is limited.

Standard coverage focuses on covering the essentials at an affordable price. The Enhanced package offers higher policy limits. The Premier package offers the highest limits.

While you may be able to find similar coverage levels at other companies, Farmers's organization of its policies makes it easier to understand what kind of coverage you're starting with before you customize your insurance policy.

Nice Policy Perks

Farmers's home insurance policies include some nice perks. The two that stand out the most are claim forgiveness and cosmetic damage coverage. If you haven't made a claim for five consecutive years, your premium won't increase the first time you make a claim.

If you file a claim for functional damage that also caused cosmetic damage, Farmers will cover costs to repair the cosmetic damage as well.

Farmers also offers Declining Deductibles®, $50 off of your deductible each year you keep your policy, and a Claims Free Discount® if you haven't filed a claim for three consecutive years.

These home insurance product features help you save money and protect your house.

Many Opportunities to Save

Farmers offers many discounts on its home insurance policies. You can receive discounts for having a smoke-free home, certain home security systems or features, buying multiple policies from Farmers, and discounts based on your career (teacher, police officer, firefighter, military, doctor, nurse, engineer, etc.).

These discounts can make meeting your insurance needs more affordable.

ADT Home Security Partnership

Farmers and ADT home security have a partnership. If you purchase ADT Command or LifeShield through Farmers, you can benefit from discounted rates while you secure your home.

This partnership and discount opportunity is another way Farmers distinguishes itself from others in the home insurance industry.

Community and Disaster Support

Farmers is committed to helping its clients and their communities recover from disasters. In major disasters, it dispatches a Catastrophe Response Team in a Mobile Claims Center bus to process claims quickly for clients in the area. This level of service makes Farmers a great choice.

Farmers also has partnerships with several nonprofits that help with recovery including Operation BBQ Relief and National First Responders Fund. This dedication to helping communities and clients through recovery is a great benefit of working with Farmers.

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The Bad

  • Limited Customer Insight
  • Premier Package Not Available in California

Limited Customer Insight

Farmers has a small number of customer reviews on BestCompany.com. 

Even though there are a limited number of reviews, most of the reviews are positive. 

Although not conclusive, this high proportion of positive reviews is a good sign because it indicates that Farmers offers quality home insurance and takes care of its clients.

Premier Package Not Available in California

The Premier package, which has the highest limits and coverage on personal property, is not available to California residents.

If you're in California and want this level of coverage, you'll need to look for another insurance company.

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The Bottom Line

While minimal customer insight is available for Farmers Insurance, the insight available shows that Farmers offers good coverage and service to its clients. You'll also benefit from working with an insurer that partners with organizations assisting communities with disaster recovery.

Customers will appreciate policy features and discounts that help them save on claims and monthly premiums. If you want to secure your home further, you can save on two different ADT home security packages because of Farmers's partnership with ADT. Farmers is a recommended insurance provider.

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Star Rating

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4.3

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97 Reviews

Review Breakdown

5 grade

66%

4 grade

13%

3 grade

12%

2 grade

2%

1 grade

6%

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ReputationMatters Boise, ID

I fell into having Farmers insurance when it acquired MetLife several years ago and with hefty annual premium upticks from both companies finally decided to shop around. Doing so uncovered several options from local companies - some who also offered Farmers' products - that were substantially lower. I'm talking 30% lower. So I switched, but that's just the tip of the iceberg. For some reason the Farmers customer support team member(s) I spoke with found it impossible to cancel all my policies (for several autos, several rental homes, my personal home, and an umbrella) but each time said that they did so. I start getting statements demainding payment triggering calls to Farmers again, with assurances things were fine. Then arrived letters threatening damage to my credit rating if I refused to pay. So another support call and another promise that things were actually fine. This went on for months. Even though I was told I didn't owe it, I eventually just paid the demand letters the few dollars to get them off my back. Like a sour dish rag, every interaction with farmers left a bad taste in my mouth.

2 years ago

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STACY ESTES

I do not have any good thins to say about this company. I had a claim and the person I spoke to at Farmers to initiate the claim only allowed me to pick this particular auto body shop Gerber and would not give me a name of anyone else to choose from. Gerber did a poor job and I had to take my car to another body shop after paying $1000 deductible, and paying out of pocket to fix the mess that they had left undone. Now Farmers is charging me $ 1000 for the rental car that I had rented from Enterprise during this month long ordeal, because someone had hit the rental car after I turned it into Enterprise, but was never checked back in and some how I am responsible, wow. Not happy at all

3 years ago

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Vero

My agent wasn't the best ,she would alert me with deadlines with very short notice like less then 24 hours. She also mixed up a vin number and DMV sent notices saying my cars registration where suspended due to no insurance, she would not return calls.

1 year ago

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Brent Crosbie Smithfield, UT

Farmer's has been a good company to deal with and have taken decent care of my needs. However, I have had my struggles with their agents. The ones I have dealt with are not as proactive as I like in managing my insurance needs.

4 years ago

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Terry Salazar Eagle, ID

I use to have Farmers for over 20yrs but their customer service and restrictions on policies have changed. Also premiums have gotten too high. I switched 3 yrs ago

1 year ago

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Sarma Tekumalla Mechanicsburg, PA

I have had Famers insurance for home and auto. My experience with this insurance carrier has been okay. I am unable to recollect anything that wowed my experience.

1 year ago

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DESHUNDA SANDERS Hattiesburg, MS

Farmers is OK, but I didn't like how one of my claims was handled.It took a minute to settle. I did get the matter resolved just not as quickly as I thought.

2 years ago

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Chyrell A. Bell

They get you in on a low price then go up. My agent is good and always answers my questions, but I am not really pleased and changed com

1 year ago

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Georgia Delaney Kennett Square, PA

No problems. No contact from agent. Cold and non responsive. Rate was good but had too much red tape to get policy issued.

2 years ago

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Rosita Khalehpari

i never had the chance to get paid for the damages. There was always a rejection for the claim that i have made.

3 years ago Edited August 2, 2022

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Ann Stinson

Good price, but misleading policy, say one thing but do another.

2 years ago

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Bobbie R. Byrd

Not impressed with their service or rates.

1 year ago