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6.9

Overall Score

LAST UPDATED: September 25th, 2023

While Allstate is better known for its car insurance policies, it also offers home insurance. It stands out from others for its wide variety of discounts and its HostAdvantage® policy that covers stolen property if you rent your furnished home.

You can also benefit from online quotes and the ability to work with an insurance agent.

While there are benefits to working with Allstate, its review count on BestCompany.com is low. It's promising that most of these reviews are positive. However, a few reviewers discuss serious concerns with the claims process.

Read Allstate Home Insurance Reviews

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The Good

  • Large Variety of Discounts
  • Customizable Policies
  • Multiple Types of Homes Covered
  • HostAdvantage® Policy
  • Online Quotes
  • Competitive Financial Strength Rating

Large Variety of Discounts

One of the biggest advantages of choosing Allstate homeowners insurance is its selection of discounts. Some of the key discounts it offers are as follows:

  • Easy Pay Plan® (discount for setting up automatic payments)
  • Multi-policy
  • Claim-free
  • Protective device
  • Early signing
  • Welcome and loyalty
  • Home buyer
  • 55 and Retired
  • Smoke-free
  • Home features (storm shutters, hail-resistant roofs, etc.)

With so many discounts, Allstate makes it easy to save on premiums.

Customizable Policies

Allstate offers the standard options for the industry including dwelling coverage, liability coverage, personal property coverage, and medical payments coverage. 

Allstate's home insurance policies can be customized to include unique features like green improvement reimbursement, yard and garden, electronic data recovery, musical instruments, sports equipment, business property, scheduled personal property, water backup, and identity theft restoration.

An Allstate insurance agent can also help you buy flood insurance from the National Flood Insurance Program. Its homeowners policies do not cover floods, which is typical for the industry.

This optional coverage builds on your home insurance policy to offer extra protection to meet your insurance needs.

While some of this additional coverage is also available through other homeowners insurance companies, Allstate stands out for the green improvement reimbursement coverage option.

Multiple Types of Homes Covered

In addition to houses, Allstate offers insurance policies for landlords, condos, and mobile homes. Whatever building you call home, Allstate has coverage options to meet your needs.

HostAdvantage® Policy

Allstate further stands out from other insurers with its HostAdvantage® policy. This policy offers coverage for stolen belongings if you are sharing your home temporarily with renters.

You can identify the items in your home through Allstate's app using the Digital Locker® Tool.

This policy also includes a Merry Maids discount on your first four cleanings.

If you're renting your furnished home, Allstate's HostAdvantage® policy offers helpful insurance coverage.

Online Quotes

Allstate makes it easy to get an online quote for home insurance coverage. After providing some personal information, you can view insurance rate quotes. You can also save your quotes and return to them later.

While common among companies offering online quotes, the ability to save your insurance quote makes it easy to view costs, check other homeowners insurance policy options, and return if Allstate is the best fit.

Competitive Financial Strength Rating

Allstate has received a high financial strength rating from A.M. Best. This rating indicates that Allstate is financially stable and likely to be able to meet claims obligations.

Most competitive insurers have high financial strength ratings, so Allstate's rating makes it competitive.

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The Bad

  • Limited Customer Insight
  • Reviewer Concerns with Allstate Claims

Limited Customer Insight

Allstate customer reviews on BestCompany.com are limited, which means we don't have enough information on the customer experience or customer satisfaction to make a clear recommendation. 

However, most of the insurer's reviews are positive, which indicates a positive customer experience.

Reviewer Concerns with Allstate Claims

While most of Allstate's reviews on BestCompany.com are positive, there are a few negative reviews from people with low claims satisfaction.

For example, one reviewer noted that Allstate doesn't send a licensed claims adjuster to assess damage, which means that some covered damage may go unnoticed and unreported.

Claims are the reason you pay a regular insurance premium. Concerns about Allstate's insurance claim processes should be taken seriously.

As you consider an Allstate home insurance product, ask questions about the claims process and how the insurance provider performs inspections when damage is assessed.

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The Bottom Line

While Allstate has many handy policy features, discounts, and a high proportion of positive reviews, reviewer difficulty with the claims processes are concerning.

If you're considering buying a home insurance policy from Allstate, be sure to ask questions and thoroughly understand how the homeowners insurance company handles claims before you buy a policy.

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Star Rating

4.3

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145 Reviews

Review Breakdown

5 grade

59%

4 grade

22%

3 grade

10%

2 grade

6%

1 grade

3%

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Felicia Soldrich Allentown, PA

I have been a customer of Allstate homeowners and car insurance for over 20 years. I have found them to be very responsive to a claim. Their rates are affordable and discounted if you bundle home and auto.

2 weeks ago

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Rosalyn Bolds Clinton Township, MI

Sara G. and Nicole are awesome at what they do for their customers. They understand that day to day life situations and help finds what best for you. They have me as a valued customer for life. 48035 area.

3 weeks ago

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Terry Salazar Eagle, ID

Love this company! Have always taken care of our needs in a timely manner. Their rates are better than any of the other companies. Also they have great perks and discounts.

1 month ago

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Allan Freedman Silver Spring, MD

We started with Allstate when we bought our home in 1996. We've stayed with them because they stand by us. Good value for the dollar plus great customer service from our local agent. They are quick to respond when we have an issue or question. We ended up bundling the cars and house plus an umbrella policy and we feel very protected.

3 months ago

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Robert Horn II Pahrump, NV

I had Allstate as my home insurance while in Florida. They kept me insured even after all the hurricane disasters.

1 month ago

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wayne gentry Rome, GA

Been with several different companies , Allstate is best for me , comparing prices and what you receive.

3 weeks ago

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Gracie Adorno Randolph, MA

I like Allstate Insurance. Great Customer Service. May be a bit pricey, but you're in good hands. If you have any issue, car, home..... they are with you all the way to the end. The help received is wonderful. I had two incidences and I was treated very well and the outcome was acceptable.

4 months ago

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Faramarz Farrehi San Jose, CA

I have basic coverage with Allstate. I used to have the same coverage with Statefarm before but Allstate had definitely lower costs that is why I switched. Have been happy with their representatives and services. Thanks God haven’t had to place a claim yet, so far so good!

5 months ago Edited April 13, 2023

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Joseph Tempe, AZ

We chose Allstate for our home insurance because I wanted the best coverage and fair rates, Allstate provides both, great customer care also

3 months ago

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Riley McKinniss

I’ve had a great experience with Allstate for car coverage so I knew there was no other option when purchasing my home. Took a few quick emails with my local agent and got my home added!

5 months ago

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Janel Hagar Jenison, MI

My insurance company is Encompass. It was not listed but it is a subsidiary of Allstate Insurance. I wanted to leave a review because I absolutely love my insurance company. And you do not hear that often. I use them for my home and my vehicle. They have never denied a claim and have been very easy to work with.

7 months ago

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Robin Adams Seabrook, TX

When we bought our Home in 1990 Allstate was the only Company that would write us a Policy. We had another Company for our Car Insurance but they were not doing Homeowners Insurance anymore so we switched all of our Insurance needs to Allstate and have been with them since 1990. The Agents are So Sweet and Kind. I will never switch.

7 months ago

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Chuck Holley Scottsdale, AZ

I have never had a claim , the people at the local agency is SO helpful and friendly i had been with auto Prudential through AARP I had been with them about 20 years, I had NO ACCIDENTS ,NO SPEEDING tickets ant they raised my rates several thousands of dollars. Allstate was NOT AT ALL LIKE THAT ,SAME 2 CARS ,HOME ,,UMBRELLA ,RATES are much more resonable .

11 months ago

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Gary Miami, FL

We changed our HO coverage to Allstate in 2021 after researching coverage from various insurers thru our auto & homeowner insurance agent. Up to that time, our homeowners coverage was with a company that had just recently gone out of business in Florida. The insurance agency we used in our search gave us coverage information and costs for several insurance companies including Allstate. We choose Allstate because their rates were better than the others. Further, the coverages were more comprehensive and, the deductibles were better. Generally, the overall coverage package was better than we had with our previous company, the deductibles were lower and the total annual cost was less. Allstate is a longtime trusted name/company and this alone went strongly in our decision. Allstate even recommended that, because our home was only 3 years old, we could get an additional credit if we would get a roof Wind Mitigation inspection certificate approved by Allstate. We did so and received a $451 credit off our annual payment! And we will continue to receive a credit annually for this! I highly recommend Allstate for homeowners insurance coverage. It certainly was a great choice for us

1 year ago

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michael L Wallace Arlington, TX

i have been with Allstate for a number of years using them for my car and home insurance. I have had to use them a number of times, for both car and home and I have always been treated with the upmost respect. The representatives are professional, knowledgable, and answers all my questions in a timely manner. I recently had a windshield replacement, and when I talked to Allstate they told me that they could recommend a company or I could use any company I chose. I could not have been treated better. I have never had anything other than a very positive experience when working with Allstate. You ARE in good hands with Allstate.

1 year ago

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Pam Sims Hayden, ID

At our age we’ve had many insurance policies. For decades we have had Allstate. Last March, we had an unfortunate break in the kitchen water pipes. Of course, it happened overnight And by morning everything was saturated. I called Allstate; they had someone there in no time. They handled absolutely everything so efficiently. They removed flooring, cabinets, appliances, replaced faucet and pipes, brought in huge fans and heat to dry subfloor, placed fans and heaters in crawl space, replaced some subfloor; (I know, right!! But they did more!!!!) They replaced the flooring with a wonderful waterproof floor that the quality far exceeded what we previously had. They did it all!! We just were there to let the workers in😊. Allstate handled all the contacts ( plumbers, electrician, remediation, floor specialist, etc) and payments. Never have we been so thankful! Forever a loyal customer of Allstate.

1 year ago

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Robert Rootes Bestselling Author Fredericksburg, VA

We switched homeowner insurance from the lizard to Allstate because the other company boasted a lot about their quality of service. But here's the thing, they didn't hold our homeowner insurance coverage...they contracted another company to hold the coverage. Yearly, when it came time to pay the premium, a premium that is set up through the escrow account with the mortgage, we would get nasty letters from the other company claiming they needed payment, when all along we were paying escrow to cover the cost of the yearly payment. I would have to call them every year and waste half my day waiting to talk to the right people. This happened for 3 years! It turned out whenever I called the lizard, waited for thirty to forty minutes, they told me I needed to call the other insurance holder. They couldn't even connect me because it's a different company altogether. When we had heavy rains and 18 thousand gallons of water filled our basement (I did the math when I hauled the water out) the insurance company denied our claim. We lost memories and money. We switched to Allstate because they actually hold the insurance policy and don't farm it out to other companies. The other companies are profiteers. When it came to speaking to one individual instead of a host of robots, this was the right choice for us.

1 year ago

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Brian Meekhof Camano, WA

Great coverage, great rates, very professional. Ex wife switched thinking we could get a better deal. Needless to say i will be returning. Like they say, "your in good hands"

5 months ago

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Terry D West Chester, PA

So easy to deal with , reasonable rates , able to access all info on line , need ins verification or proof of ins is all easily available on line . Always able to get a representative if needed on phone ..

6 months ago

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Liz Denver, CO

We use Allstate for two of our vehicles, as well as our RV and home insurance and they have been tried and true for many years and have never let us down. Even when my neighbors house flooded ours, they walked us through the entire process and made sure that we were protected and taken care of.

9 months ago Edited January 4, 2023

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Pamela Bittner Arlington, TX

I currently have Allstate for my insurance for both auto and home. I have used them for the last 4 years, with two different homes and two different autos. They have been great to work with and the premiums are reasonable. I have never had a claim, but their renewal rates are always fair and if I have a question they are easy to talk to.

11 months ago Edited November 4, 2022

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TexasT Sherman, TX

I've been with Allstate for a long time and wouldn't change companies. I had claim in 2016, when my water heater broke and water damaged a bathroom and carpet in the adjoining rooms. Allstate came out, assessed the damage and paid for everything minus my deductible. They actually took care of a little more than I expected. I especially appreciate that I have a local agent I can talk to at any time face to face.

1 year ago

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Flora Pickerington, OH

I have been an Allstate customer for the past 10 years. This is by far the best insurance company. You earn rewards and points while driving safely. You get discounts for multiple factors. My agent is reachable via email, phone and will respond even after hours. I remember behind out of the country and needed an urgent document . His staff took care of that for me and I was so grateful.

1 year ago

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Alison Harney Huntington Beach, CA

What I like about Allstate, so far, is that my agent puts out a lot of information to help the homeowner. He sends emails and puts out videos that explain every part of being a homeowner which includes how the policy works in certain cases. He gives tips on how to prevent damages, what to do when an incident occurs, and always welcomes our feedback.

1 year ago

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Moses F. Chandler, AZ

Allstate has a Great selection of Insurance to fit everyones budget, & they stand by their commitment to their customers. Great Professionalism and customer service, & support provided by their staff. We Highly recommended Allstate for theircommitment to Quality. We have enjoyed our coverage with State Farm. And enjoyed a sense of good coverage & protection.

1 year ago Edited January 21, 2022

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Austin Tempe, AZ

I have Allstate for auto insurance and they have always been great! I decided to switch my renter/homeowner policy from a tech company I was using. Simply due to an experience I had with a different tech company when my vehicle was totaled. This made us switch everything back to Allstate. The claims and service team at Allstate is outstanding when compared to other services I have utilized over the years.

1 year ago

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Debbie Schultz Murfreesboro, TN

We have been with Allstate for our home and auto insurance for 25+ years. We have been more than satisfied with Allstate and our agent. We had one auto claim about 12 years ago and it was handled with professionalism and a sense of urgency. Coverage and price are reasonable and fair. Our agent is always available when we call to update our insurance needs. We will continue to be customers of Allstate!

1 year ago Edited August 3, 2022

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Cynthia Landing Forest City, IL

I’m an Allstate customer and I must admit I’m happy I choose them they have great savings on insurance along with incentives they give for safe drivers they also give referrals in a gift card form they’re there to explain the different areas of insurance and the importance of it they also have a variety of services they offer that meets ones every day needs. The customer service is outstanding their there for you making you feel your needs are important to them

1 year ago Edited January 3, 2022

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Stephanie Traverse Roanoke, VA

I liked Allstate because they allowed me to file a claim on my home when a tree hit it during a storm. Replaced the broken windows as well!

5 months ago Edited April 26, 2023

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Alexis Nepomuceno Olympia, WA

I have been with Allstate for more than 10 years and they have always provided great customer service and the premiums have remained reasonable.

5 months ago

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Pete Dizbon Sequim, WA

My sisters use Allstate and have never had complaints. Their service department was very helpful! When I was working, I had Allstate.

5 months ago

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Aunt Cathy Bay Saint Louis, MS

We've had them for about 33 yrs now as our home ins. True they have gone up since Katrina, but they were about 90% good on replacement monies for repairs. Just good to know they are here when we need them.

3 years ago

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Bridget Walker Gulfport, MS

Allstate is a great insurance company. I had renters home insurance and it was an awesome plan. They actually gave the cheapest quote in my area. I would recommend using them.

11 months ago

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Matthew Laney Chino, CA

I had an Allstate Home Insurance Policy that covered a previous residence. Their representatives were always cordial and willing to listen and help. I had to file a couple of claims with them and they were resolved promptly and fairly. I would have no problem recommending All-State Home Insurance to anyone.

1 year ago

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David Bornancin Westlake, OH

I have used and purchased Allstate Home insurance before and it was great. I look for a company that asks the right questions such as type of coverage, deductibles, medical coverage, property coverage and levels and provides a powerful staff to address all your needs when something goes wrong or damage to your home. Great company and service.

1 year ago Edited September 26, 2022

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Kateri McKnight Beaumont, TX

I absolutely loved being an Allstate client! Although one must have great driving record to obtain it, it’s well worth it. While a customer, the customer service is great as well as any offsite communication such as mobile app.

1 year ago

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Chary Akmyrat Little Rock, AR

I am having all the good experiences due to my multiple insurance policy with Allstate. They have offices everywhere and I have in-person options when necessary. Periodically they call and check if the policy needs an update or adjustments and keep me updated with the savings and discounts if I qualify.

1 year ago

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Dennis Madera, CA

We have had Allstate home insurance for many years. Before Allstate we had Farmers insurance as my father-in-law was our agent, but when he retired he told us to switch over to Allstate…this was a great move for us as we saved money every year! Great agent and very good rates!!!

1 year ago

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Precious H. DeSoto, TX

Allstate is a great company foryour home insurance needs. When a windstorm destroyed my roof, they quickly sent someone to look at the damages and sent the money for the repair shortly afterwards. They were able to alleviate some of the financial burden during that tragedy.

1 year ago Edited November 30, 2022

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Dan Woodland Park, CO

Allstate gave us a great rate for our vehicles and other insurance . The customer service has been great. They are always available and can answer all my questions or concerns and make good recommendations for all our insurance needs. Our agents have been great and quick to return calls and respond to my emails.

1 year ago

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Wendy Shaw Queens, NY

Even though it's one of the largest homeowners insurance companies in America it's got a touch of personal care. Customer service has an excellent knowledge of services. Local agents are easily accessible!!!! Very affordable for every budget!

1 year ago

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Meagan Diemer Hopewell, VA

I have been an Allstate customer for +6 years. Initially assigned to a random agent and then linked with a wonder and very knowledgeable local one. Over all experience has been great over the years! Claims process was simple, payout amount was fair. Outside of that, communications have always been easy and well explained, and prices are great!

1 year ago

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Stephen Thompson Tyler, TX

We've been with Allstate for over 25 years and give them an A+++. Personalized service from our agents in both TX and IL for home insurance. Have had two claims and the process with outstanding - quick response, timely payment, and high quality.

1 year ago Edited August 8, 2022

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David Swenson Saint Paul, MN

I’ve had Allstate home insurance for about a year. When bundled it is a great deal and I love having one consistent agent who knows me and my needs. It’s easy to just text him if anything changes and I need to update my policy.

1 year ago

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Melissa Woods Carson City, NV

I love Allstate, I have been with them for 6 years now. They handle all of my insurance needs, home, auto and life if I ever chose to sign up. Always able to modify my insurance needs no matter where I am or what day of week it is. Customer service has always been friendly and helpful.

1 year ago

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Karen E Turner Abilene, TX

Allstate is great at bundling and has great rates. If we ever have to file a claim they are right on top of it.

5 months ago

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Thawkes2017 AL

Allstate has the best pricing and extremely courteous customer service. We had them for a year but our flood insurance increased and we could no longer afford them.

10 months ago

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Enoch Hein Fort Smith, AR

We have Allstate home insurance for our house. As first time home buyers, the process was made simple by our local agent and we have great coverage for the price.

10 months ago

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Lisa Iezzi Wilmington, NC

I have been with all state for years. They are always positive, check in to make sure things are going well, remember birthdays and holidays. My agent is always available friendly quality service

1 year ago

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Frank Rivera Lynnfield, MA

I switched to Allstate after a negative experience with a discount insurer. Allstate's customer service created a comprehensive affordable plan that I wish was in place prior to being insured with a competitor.

1 year ago Edited August 4, 2022