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5.7

Overall Score

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Rick Froid Park Ridge, IL

Best Customer Service Ever ! Have all my insurance with Allstate. Very pleased with their rates and their awesome website for managing all of my policies.

2 years ago Edited February 22, 2022

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HellasBlue Odessa, FL

While a bit on the pricey side, they deliver the best coverage and the best service. Very reliable company

8 months ago

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Robert Horn II Pahrump, NV

I had Allstate as my home insurance while in Florida. They kept me insured even after all the hurricane disasters.

1 year ago

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Stephanie Traverse Roanoke, VA

I liked Allstate because they allowed me to file a claim on my home when a tree hit it during a storm. Replaced the broken windows as well!

1 year ago Edited April 26, 2023

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Alexis Nepomuceno Olympia, WA

I have been with Allstate for more than 10 years and they have always provided great customer service and the premiums have remained reasonable.

1 year ago

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Pete Dizbon Sequim, WA

My sisters use Allstate and have never had complaints. Their service department was very helpful! When I was working, I had Allstate.

1 year ago

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Gina Donofrio

Agent was great. He made me feel welcome to AllState. The policy took immediate effect, whereas; others have a waiting period. I have no complaints.

2 years ago

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Bernard Haynes Milwaukee, WI

Very good insurance, great coverage, pleasant customer service experience! Easy company to work with, I'm ecstatic about our relationship!

2 years ago

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Russell Vastine Aurora, CO

Looked into getting Allstate insurance since my parents use that company. Very helpful customer service explaining all the options.

2 years ago

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Sedalia Girl Summerville, SC

Fair rates comparable to others. Wish they included earthquake ins within policy; had to obtain another policy to have this as in a zone for potential earthquakes.

2 years ago

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James Moss Newton, IA

Allstate has always been very helpful when I had questions. I would still be with the local agent if I had not found a better deal elsewhere.

2 years ago

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Lisa Anne Littleton, CO

I’ve been a customer at Allstate for many years and have never had an issue with the company. They’ve always been pretty prompt and fair.

2 years ago

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Queen Shavy Miami Beach, FL

They had very good rates which made it an appealing choice. Their website and billing and payment options were not easy to navigate. When I would call customer service they did not seem very professional

2 years ago

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anupam sumessur Curtis Bay, MD

I have been using Allstate for 5 years now. No complaints. I had an accident and they are so helpful in sorting everything out for you.

2 years ago Edited March 2, 2022

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Amber Griffith Philadelphia, PA

I love love love their bundle packages! It excites me also when my rates go down for being a good driver! Totally worth asking for a pamphlet in the mail.

2 years ago

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Jen M Raleigh, NC

They are great when it comes to water damage and will cover a hotel room while work is being done in your home. They are difficult when it comes to covering a new roof after a storm.

2 years ago

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Jma55 Smithfield, UT

We have used Allstate insurance for the entirety of our home ownership. They are always friendly and approachable when we have concerns or questions.

4 years ago

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Taylor Siren Gilbert, AZ

Allstate costumer service is like none you will ever experience, they provide comfort and peace of mind to you and your family.

6 years ago

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wayne gentry Rome, GA

Been with several different companies , Allstate is best for me , comparing prices and what you receive.

1 year ago

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Maya My McDonough, GA

I called Allstate for a quote on home insurance and the only way they would be able to save me money on home insurance is if I added car insurance, which was so expensive, it didn't make sense and I wouldn't have saved enough money to offset the difference.

1 year ago

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Peter Land O' Lakes, FL

They had very high prices. Customer service/sales agent was very professional and knowledgeable. Discussing rates became cumbersome. No discounts offered for senior citizens are disabled people.

1 year ago

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Karen E Turner Abilene, TX

Allstate is great at bundling and has great rates. If we ever have to file a claim they are right on top of it.

1 year ago

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Mickey Miranda San Antonio, TX

Great app. Very attentive service with professional advice. Military family friendly and overall amazing service with prompt response to every call.

1 year ago

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Faith L MI

It was okay. Pretty basic insurance and was very expensive. Grateful that I switched to a more affordable insurance company.

1 year ago

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THeFlAvORIsJusT wOoW East Moline, IL

I've purchased many items for my home, where I've purchased All-State insurance. They were straightforward when I needed to make a claim.

2 years ago

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Bess Wilfong St Louis, MO

Allstate is a reliable company that goes out of their way to accommodate their customers. We had a good experience with our claim.

2 years ago Edited September 22, 2022

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Sally Tetreault Largo, FL

Started off great with Allstate then each year the premiums would go up making them out of reach. I did have a claim and found out most things weren't covered by Allstate

2 years ago Edited September 14, 2022

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jbucklin Cameron, LA

Provided the least bad homeowners quote. Agent was helpful in tailoring coverage and answered questions thoroughly.

2 years ago

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Rachel Pletke Osseo, MN

Allstate has a very good reputation but there is a lack of efficient communication. I was very frustrated trying to work through a claim.

2 years ago

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Sheila Stone Murphy, NC

Allstate was able to provide a policy that was more customized to my home value and coverage I wanted.

2 years ago

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Walter Brawner Oak Park, IL

The time I was with this company was wonderful. I felt like I got my money's worth and was very pleased with the service

2 years ago

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Sade b Oklahoma City, OK

I currently us Allstate and it is great! I can afford it and it keeps me coverd! i do recommend this company.

2 years ago

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ramesh pothuru

best customer service, good monthly payment plan & easy to use on line portal and very good in claims process.

2 years ago Edited August 3, 2022

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Tricia Pietrzak Sacramento, CA

Their prices are very reasonable for the price of the coverage, the claims department is knowledgeable and friendly

2 years ago

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RLuff Tucson, AZ

If you are involved in an accident and it is your fault, you are very likely to be sued. Allstate NEVER settles claims easily resulting in the other party getting an attorney. I know. I am a lawyer. The end result is you get called for depositions and trial so Allstate can save some money.

2 years ago

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Lisa Imes DeMotte, IN

Started out great, kept raising the payment. Found better pricing, although customer support is awesome.

10 months ago

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a2b4c8 Miami, FL

Only had one dealing with a local branch , they were fair, but expensive- but they wanted to work with you..

1 year ago

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Loretta Ortego LA

We've never felt rushed or pushed when contacting for anything that we needed answers for.

1 year ago

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Keaton W Copperas Cove, TX

Allstate and a lender we fired. Signed me up for a policy for a house I didn't close on for another 2 weeks. I did t go with allstate or that lender so that policy never got paid and they sent me to collections

1 year ago

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Louis DeMatteo Columbus, OH

I found them very customer friendly. I only file one claim with them, but it was easy and they quickly handled it.

1 year ago

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Fred Winner Raleigh, NC

Allstate matched our existing coverage with a policy that provided a $300.00 discount.

1 year ago

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Ben Fresno, CA

I have has AllState insurance in the past and had a couple issues getting a claim settled seemed kind of overpriced and not to concerned about my roof being covered

2 years ago Edited November 14, 2022

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Robert Mott Bellevue, MI

Its been awhile but its a good company to deal with. I like their website and might switch.

2 years ago

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Jim Ahmad Memphis, TN

Associate answering the call was courteous but didn’t offer any details for their plans or service.

2 years ago

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Rebecca Carter Springtown, TX

My agent is great and gets back to me quickly if not available when I call. Easy to file a claim.

2 years ago

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Porscha Watson Indianapolis, IN

I have tried other insurance companies and this one is the best great policies and bundle deals

2 years ago Edited March 16, 2022

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Amberlee Hildebrand Orem, UT

They do a good job and have good value if the budget is tight. The coverage is not as comprehensive as I would prefer.

3 years ago

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Sheri Wiggins Upper Marlboro, MD

I've been an Allstate member for 30 plus years and have excellent representatives.

3 years ago

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Leslie West Jordan, UT

Allstate is the best insurance I’ve ever had. Cost is great and my agent is easy to work with.

6 years ago Edited September 14, 2021

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Sara Jane Crestwood, KY

The service took good care of us during a power outage. But the cost went up after that so we had to change companies.

6 years ago