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4.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: September 6th, 2023

Known for its roadside assistance services, AAA has a history of dedication to road safety and assistance. Over the years, AAA has grown its offerings to include several kinds of insurance, including home insurance, car insurance, and life insurance.

Its home insurance policies offer competitive coverage and unique discounts. While AAA has received a fair number of reviews on BestCompany.com, most reviewers write about its roadside assistance. There is a small number that discuss AAA homeowners insurance policies.

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The Good

  • Coverage Offered
  • Unique AAA Discounts

Coverage Offered

AAA's home insurance covers all the typical things covered in the industry. Homeowners insurance coverage includes:

  • Separate structures on your property
  • Some coverage for personal property
  • Jewelry and valuables
  • Scheduled (listed, high-value) personal property
  • Loss of use (reimbursement of expenses if you can't use your home)
  • Some personal liability coverage
  • Medical payments to others for accidents
  • Dog bites
  • Replacing spoiled food from power outage

While it's worthwhile to compare coverage options and insurance rates, you can be confident in the homeowners insurance policies offered by AAA.

Unique AAA Discounts

Most home insurance companies offer an array of discounts to clients, including multiple policy discounts and discounts for not having prior claims. These discounts help you save on the monthly insurance premium.

AAA offers a few unique discounts. These are discounts for AAA membership, AAA membership loyalty, and auto insurance loyalty. If you have AAA car insurance or are already an AAA member, you can benefit from choosing AAA for your home insurance company.

AAA also offers a discount for mature policyholders. This discount is based on the age of the oldest policyholder. A few other companies offer a similar discount, but it's not a standard offering across the industry.

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The Bad

  • Must Provide Contact Information for Quote
  • Limited Customer Insight

Must Provide Contact Information for Quote

Before you can see a AAA homeowners insurance quote, you must provide your contact information. This factor can result in sales calls, which may not be what you want if you're in the research phase.

Limited Customer Insight

While AAA has a high number of reviews compared to other companies listed under home insurance on BestCompany.com, only a handful of reviewers specifically discuss home insurance. Some reviewers don't specify the service or insurance product they received from AAA. However, most of the reviewers discuss AAA's roadside assistance service.

Since so few reviews mention a homeowners insurance policy, it's difficult to assess the home insurance customer experience and make a recommendation.

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The Bottom Line

Even though AAA ranks highly as a home insurance provider on BestCompany.com, it's difficult to give a recommendation based on customer reviews. Most reviewers discuss experiences with roadside assistance rather than AAA home insurance.

However, a home insurance policy from AAA is worth investigating further because it you can find a competitive homeowners policy and a range of discounts. AAA insurance is an especially good option for AAA members because of the unique discounts offered by the insurer.

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Star Rating

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3.5

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98 Reviews

Review Breakdown

5 grade

51%

4 grade

12%

3 grade

2%

2 grade

5%

1 grade

30%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Frank Silva Newark, CA

I’ve been with AAA for about 3 years. With all honestly was on the verge of switching insurance. Til I spoke with a gentleman named Logan F. This gentleman was very attentive, respectful and genuine. If I go into detail on how Logan assisted me. I would be here all day lol. He goes over and beyond what his job entitled to do. Great guy overall. The insurance helps yes but the customer service overall is horrible. Til I spoke with Logan. My other adjuster isn’t doing her job idk why if it’s my ethnicity, age or because I switched to liability I’m being treated this way but who’s to say. Either way I want to give Logan recognition because he very mich deserves it!!! THANK YOU LOGAN F!!!

6 years ago

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Bob Trammell Los Angeles, CA

I have had AAA homeowners' insurance for a number of years. Their prices are competitive and I get an additional discount because they also insure my vehicles. I've never had the occasion to need homeowners' insurance (thankfully) so I can't comment on how their claims procedure works. They give discounts for a lot of different things, including that I'm a member of the alumni association where I went to College, which (I think) is unusual. The only downside to them is that they bill their earthquake insurance (I'm in California) separately so it isn't paid as part of the impound account on my home. I get hit with a bill every July for about $150.

3 years ago Edited July 29, 2022

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L Turner Avon, IN

AAA was my first insurance company. They helped me understand the process and reps were knowlegable. Luckily I didn't need to make any claims with them. It was easy to contact them and talk to a human if I had any questions. I was able to bundle multiple services so that I could pay everything at once. My only issue was pricing. Fees at the time seemed a bit high. The service was great and I would recommend, but there are options at a lower cost.

3 years ago

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Tammy jo Wright Phoenix, AZ

I had an RV 1999 was the year. I got tripleAAA so i had 4times to use AAA in a year. The RV side of AAA IS NOT GOOD AT ALL. THEY DIDNT HAVE THE RIGHT EQUIPMENT. YHE PEOPLE THEY SENT TO HELP ME DIDNT NO MUCH OR NOTHING ABOUT RVs. The customer service got info down wrong enough that the first time I needed them they didn't come until 12hours after I made the first call for help.

3 years ago

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Grace Citrus Heights, CA

At 18 I bought myself a 1973 Dodge Challenger. The second thing I did was have AAA added to my policy taking my parents advise roadside service, was added as well. I relied many times on AAA roadside services. And never was disappointed. AAA doesn't leave people stranded. As a policy holder I enjoyed AAA's travel services as well. AAA made traveling so easy and we were always given the best accomodations and someone easy to contact when we had questions.

3 years ago Edited December 28, 2021

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Maya My McDonough, GA

What I like about AAA is the fact that they offer so many different coupons and assistance for getting your bill lowered. They offered a course that allowed me to save about 15% on the price I was paying for insurance. And the course was free for the first year then discounted the second.

2 years ago

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Gia Regina Schertz, TX

AAA home insurance was affordable for me. It was easy to apply for. They have friendly customer service. All in all it was a very positive experience. I was able to get the coverage that my landlord requested and it didn’t hurt me financially.

3 years ago Edited September 8, 2022

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Mario Martin Houston, TX

In the beginning I believed that most automotive services had some misleading service experiences, but over the years AAA has proven themselves to be a quality company with satisfactory services. I have never been happier and more satisfied with the access, timelines and professionalism that I enjoy with AAA.

3 years ago Edited February 10, 2022

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Ashlyn Elwood Roswell, GA

AAA home insurance is great. They cover many things and have good company representatives. The cost is also competitive with other home insurance companies in the area so it's good to know I'm getting a great value from a well-know, trustworthy company.

4 years ago

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Bess Wilfong St Louis, MO

I was very satisfied with AAA for my home and auto for several years. They covered every claim efficiently to my satisfaction.

3 years ago Edited September 22, 2022

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James Quick Queen Creek, AZ

Love it,they are great insurance was set be mortgage company. Insurance premiums are the lowest of any provider.

7 years ago

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Linda Griffith Fairmont, WV

Great savings on a lot of things and I like it

2 years ago