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4.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: September 6th, 2023

Known for its roadside assistance services, AAA has a history of dedication to road safety and assistance. Over the years, AAA has grown its offerings to include several kinds of insurance, including home insurance, car insurance, and life insurance.

Its home insurance policies offer competitive coverage and unique discounts. While AAA has received a fair number of reviews on BestCompany.com, most reviewers write about its roadside assistance. There is a small number that discuss AAA homeowners insurance policies.

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The Good

  • Coverage Offered
  • Unique AAA Discounts

Coverage Offered

AAA's home insurance covers all the typical things covered in the industry. Homeowners insurance coverage includes:

  • Separate structures on your property
  • Some coverage for personal property
  • Jewelry and valuables
  • Scheduled (listed, high-value) personal property
  • Loss of use (reimbursement of expenses if you can't use your home)
  • Some personal liability coverage
  • Medical payments to others for accidents
  • Dog bites
  • Replacing spoiled food from power outage

While it's worthwhile to compare coverage options and insurance rates, you can be confident in the homeowners insurance policies offered by AAA.

Unique AAA Discounts

Most home insurance companies offer an array of discounts to clients, including multiple policy discounts and discounts for not having prior claims. These discounts help you save on the monthly insurance premium.

AAA offers a few unique discounts. These are discounts for AAA membership, AAA membership loyalty, and auto insurance loyalty. If you have AAA car insurance or are already an AAA member, you can benefit from choosing AAA for your home insurance company.

AAA also offers a discount for mature policyholders. This discount is based on the age of the oldest policyholder. A few other companies offer a similar discount, but it's not a standard offering across the industry.

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The Bad

  • Must Provide Contact Information for Quote
  • Limited Customer Insight

Must Provide Contact Information for Quote

Before you can see a AAA homeowners insurance quote, you must provide your contact information. This factor can result in sales calls, which may not be what you want if you're in the research phase.

Limited Customer Insight

While AAA has a high number of reviews compared to other companies listed under home insurance on BestCompany.com, only a handful of reviewers specifically discuss home insurance. Some reviewers don't specify the service or insurance product they received from AAA. However, most of the reviewers discuss AAA's roadside assistance service.

Since so few reviews mention a homeowners insurance policy, it's difficult to assess the home insurance customer experience and make a recommendation.

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The Bottom Line

Even though AAA ranks highly as a home insurance provider on BestCompany.com, it's difficult to give a recommendation based on customer reviews. Most reviewers discuss experiences with roadside assistance rather than AAA home insurance.

However, a home insurance policy from AAA is worth investigating further because it you can find a competitive homeowners policy and a range of discounts. AAA insurance is an especially good option for AAA members because of the unique discounts offered by the insurer.

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Star Rating

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3.5

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98 Reviews

Review Breakdown

5 grade

51%

4 grade

12%

3 grade

2%

2 grade

5%

1 grade

30%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Michael Lee Greenville, TX

Probably a good insurance company yet in 4 years I never had a claim. It became more expensive then the 'knowing I had insurance' statement.

3 years ago

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Review Source

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Seth Grabert Salt Lake City, UT

Great insurance my house flooded and they came out and was awesome with advice

4 years ago