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7.0

Overall Score

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C. Mendez

They send the furniture to my house and the instructions were precise and helpful

4 years ago

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Daphna Delmar, DE

The quality of the product is great but the couches kept on failing apart I fixed them 2 times already but it comes back the same.

5 years ago

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Patricia Hilbun Brandon, MS

Wayfair is one of the best companies for online shopping. I've never been disappointed!!!

6 years ago

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Susan Appleton, NY

They have horrendous customer service after sending junk, wrong items and not honoring sale prices. The customer service people are rude and very arrogant. I will NEVER do business with them again!

6 years ago

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Analisa Vigil Lubbock, TX

Great products! The shipping did not take very long. They have a large selection.

9 months ago

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Ilene McKechnie Sparta, NJ

Purchased a few items from them and they were nice quality and very fair pricing

9 months ago

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Carol Tampa, FL

I am very happy with products I’ve purchased and quick delivery. Great customer service

10 months ago

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Sonya Parker Mesa, AZ

I love shopping at Wayfair. The prices are fair, good products, and excellent delivery service.

10 months ago

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Dmorneault

So easy, great quality products. Reasonable delivery times. I recommend getting the AP!

10 months ago

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Loretta Ortego LA

Because we're a new customer we were pleased to have a timely consult and a quick response by email.

10 months ago

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lilu patterson Lincoln, NE

Don’t buy wayfair. Product is cheap and doesn’t hold up even if you spend good money on the products. If you want something cheap and breakable then buy.

11 months ago

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MFam2023 Boston, MA

Vast options but ridiculously slow shipping. We ordered a couch and had to wait months for it to arrive. It seems most of what you order is not in stock or available to fulfill.

1 year ago

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Elizabeth Stanford Kyle, TX

I love my WayFair, great products, there is nothing that I would not buy from them, I a very happy customer!!!

1 year ago

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Melissa Denver, CO

I love all the selections of products that Wayfair provides. The prices are fair and the quality is very good.

1 year ago

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Elizabeth Larsen

Quality of items seems to be mediocre to poor. But you pay for what you get. The customer service is great! the app is great too!

1 year ago

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Moureen Meggers Ennis, TX

Love this site. The items are unique in nature and you can always find something to meet your needs.

1 year ago Edited August 1, 2023

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Amanda George IL

Wayfair has been outed for selling illegal items and yet they are still in business selling items. When you reach out to the company for help they refuse to acknowledge it and change anything. Their website is full of misinformation.

1 year ago Edited July 7, 2023

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Nydred Panama City, FL

love Wayfair!! The products is diferent and modern ( some of them) and the sales/clearance is awesome deals

1 year ago

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Nita J (Mrs.J) Cordova, TN

I like to shop online with them and I like how they resolve an issues I had with a order after I received it.

1 year ago

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Aaron young San Diego, CA

They are good but prices little high and they always ship wrong products and to send out correct product they want yoy to pay shipping again for there mostakes

1 year ago

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Christi Elizabethtown, KY

Bought the buffet I had been looking for and couldn't find anywhere else! Such cute styles and easy to assemble.

1 year ago

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Lori Miller Lancaster, PA

Always ask many options to choose from with Wayfair! Most often, the jingle is true, and they have just what I need! 👍

1 year ago

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Jasmin Mena

Some product seem overpriced but other than that my purchase through Wayfair was a positive experience and would shop again.

1 year ago

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Myken Cheyenne, WY

I just purchased two pieces of furniture from Wayfair. The prices are great. I do wish the return policy and return shipping were more affordable

4 years ago

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Kilee Wagner Eagle Mountain, UT

I always get compliments on my beautiful rug I found at Wayfair. They beat everyone's price for the same rug!

4 years ago

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Adria Riverton, UT

We’ve ordered multiple things from here and have had ask good experiences. Quality is great too. I would recommend

4 years ago

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David T Draper, UT

Wayfair is easy to use and ships in a good frame. I go by the star reviews and have found some quality products so far.

4 years ago

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Toni Baker Riverton, UT

Shop way fair online can find almost anything in need injoy shopping there everything you need lamps to rugs

4 years ago

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Kbr Lahaina, HI

If you want you can get some packages on Wayfare but at other times things are more expensive so I don’t have a lot of confidence in them.

4 years ago

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Cam McClellan Magna, UT

I always get scared buying furniture without seeing it, but Wayfair is awesome. The Table was exactly like it was advertised and the reviews stated.

4 years ago

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Kathryn American Fork, UT

Good experience with everything bought on Wayfair. The furniture is quality and the delivery is quick!

4 years ago

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Roman Christiansen Pleasant Grove, UT

Wayfair has everything that I was looking for! The prices were great and the website was very professional.

4 years ago

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Courtney carlson South Jordan, UT

Ordered a bed and it broke so they gave me back my money. Not sure o the quality of their products but they have a cute selection.

4 years ago

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Amanda Warrendale, PA

I LOVE Wayfair. Not only do they have good deals, but they also ship quickly and make comparing prices easy.

4 years ago

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bailey jo Orem, UT

Great selection and easy to find everything I need. The quality has been great for everything I've boughten from them.

4 years ago

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Liana Colorado Springs, CO

They have the cutest and most interesting furniture around, you just have to be willing to pay premium prices.

5 years ago

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Shi

I have shopped with wayfair for a couple years now and I am satisfied

6 months ago

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Wein Rob St. Cloud, FL

Love the availability of multiple products and options for purchasing

7 months ago

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Jose Quinonez El Paso, TX

Great home shopping store. Love the affordable products and variety.

8 months ago

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Nita Minneapolis, MN

Shipping Ease of ordering Quality products Variety

8 months ago

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Deborah Parker Taylor, MI

Excellent selection great prices fast shipping

8 months ago

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Renee Adams Stanwood, WA

Great selection for decorating. Sometimes, the quality of the product isn’t as good as I hoped.

3 years ago

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Karina Koch Houston, TX

The Pettisville 7 light looks nothing like the picture and came in a million pieces that have to be assembled. Very disappointed. Do not recommend this product.

4 years ago

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Endia Gulfport, MS

Items look nice but are not high in quality. The set up has easy to follow instructions but shipping may take awhile.

4 years ago

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Maria Park Baltimore, MD

Great selection of products although the images online are a bit misleading. Very easy to assemble.

4 years ago

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Rose

Great. Every product we've purchased from them has been excellent.

4 years ago

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Jeanie

They sent damaged furniture. There were chips in the finish and a huge scratch on the top of the table.

4 years ago

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Sandra Strum

It was a great experience. Plus, my delivery came 2 days earlier the expected.

4 years ago

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Gwen Jones

Always deliver on time, good buys and cost, quality products

4 years ago

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Douglas Kempf

huge selection, free shipping, on-line reviews, lots of product details

4 years ago