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5.3

Overall Score

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Debra Sumter, SC

The items I chose were available in a color that fit in well with my other furniture. Some of the instructions were confusing and made assembly difficult.

1 year ago

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Doxie Lady Warrenville, SC

Items are well-made and as described. They ship fast and nothing has ever been damaged. I shop with them a lot and love their selections.

1 year ago

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IYM s Kissimmee, FL

I love this app I have bought all my household items here, it is very useful and it always has unbelievable offers that we all need

1 year ago Edited August 14, 2023

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Alexciz

I LOVE Wayfair. Haven't been in a position to use them recently but whenever I do? I never have issues with quality or service.

1 year ago

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Maya My McDonough, GA

The downfall is the amount of time it takes to receive your item, or that the item may be out of stock or on back order, and they attempt to hold onto your money but wait several weeks to provide the product unless you request a refund. Not a good way to do business.

1 year ago

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michelle haygood

I love Wayfair! I have ordered from then once and had no issues with my order. Me desk arrived with no issues and I love them

1 year ago

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Scarlett Sadler Houston, TX

Weary of purchasing furniture on like however I have purchased 4 items since December 2022 and have had nothing but success!

1 year ago

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Randy Speers Little Rock, AR

Always finding the best deals. I would recommend everyone shop at Wayfair, especially during the Holidays. Thank you WayFair !

1 year ago

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Sarah Wade Spring, TX

I have ordered several items from Wayfare. Everything I have ordered has been very good quality not cheaply made and last for years.

1 year ago

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Iesus ego confido in vobis New Port Richey, FL

We bought one reclining chair from Wayfair. The chair is several years old, but it has needed repair many times. Bolts, nuts and washers fall off from use. It is functional, but not the most comfortable chair we've sat on.

1 year ago

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Kymberly Ellis Andalusia, AL

Completely addictive site. The quality of customer service is great. I have had issues when receiving orders. Always taken care of expeditiously.

1 year ago

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Shannon Cummings Miami, FL

We purchased the Fulton for our RV. Free shipping which would have cost us an additional $1100.00! Good product, arrived a day early

1 year ago

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Miriam Merrill LA

Product pics were not realistic fir carpets but the wrought iron furniture was spot on. Overhead lights were also disappointing products were okay but looked better in the pictures

1 year ago

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Sheila Burns Dickson, TN

Wayfair is a great online company to find household and gift items. I always include Wayfair when I am in need of something. They also have fast shipping.

1 year ago

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Ricardo Ortiz Baltimore, MD

This is where it all starts to add up, we found a great company where we save money and purchase the best products. While we saved tons of $$ money.

1 year ago Edited March 27, 2023

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James Walker Lithonia, GA

I’m never buying anything else from wayfair. The quality of the furniture sucks , the furniture comes in a million pieces . Furniture is something to go to store for , don’t shop online for furniture. Wayfair make it look better online and look like crap in person.

1 year ago

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Ashley Roberts Dallas, TX

I love the free shipping. It makes getting the high quality furniture easy. Also the prices are very nice and comparable

4 years ago

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Rocio Diaz Tallahassee, FL

They have an extremely large variety of furniture and home items, however, the prices are very high for the quality and the products. Not worth the exorbitant prices and shipping prices.

4 years ago

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Cyndee Seare Midvale, UT

I just remodeled my home. We were able to buy so many awesome affordable items from wayfair. The delivery was very fast

4 years ago

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Janessa Whatcott Los Angeles, CA

I have bought tons of furniture from here and it always is great! I have only had a couple issues and they were great to accommodate.

4 years ago

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Jami Lucas Eagle Mountain, UT

I love the huge selection and the ease of returns. I bought a light but it was too small for the space, but it was so simple to return.

4 years ago

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Christy Suguturaga Orem, UT

I love the fun stuff i find on wayfair. I got the cutest chair and rug. I like that the stuff I find on there is unique and stylish

4 years ago

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Michelle Schow Saratoga Springs, UT

We bought some chairs from Wayfair. They have a large selection, so if you are looking for something specific it is a good place to shop.

4 years ago

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Bryndie Managua, MN

I love using wayfair for furniture. Super easy to shop all the categories and I’ve found some super awesome deals. Customer service is very easy to work with

4 years ago

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PessoaJ Herriman, UT

I have only shopped here a few times but every time has been a good experience. Items were good quality and shipping was fast.

4 years ago

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Mykahla Nelson Managua, MN

The rating online from other reviews was super low. I almost did not by a side table but I did and It was good Quality and pretty inexpensive.

4 years ago

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BJ Tenney Woods Cross, UT

I bought 2 rugs online and they were delivered in good condition and on time. The products were exactly as described and feel and seem high quality.

4 years ago

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Sara Smith Riverton, UT

Recently remodeled our basement and we were able to find great items we needed at great prices and delivered on time without any damage.

4 years ago

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Kaydence Bonino Riverton, UT

I've ordered a few rugs on Wayfair. The shipping was fast and the quality of the product was what they said. It prices seemed fairly priced as well.

5 years ago

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Jami Howell Farmington, UT

love the different options on wayfair, they have a lot of different styles and shipping is fast and they have great customer service.

5 years ago

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Dana Temecula, CA

I have bought several home decor and furniture items from wayfair and have been happy with the price and quality. Also, the quick and free delivery.

5 years ago

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Erin Rhoton Veguita, NM

Wayfair is strictly online and has tons of product options! I can always find anything I want in any certain style I want.

6 years ago

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Helen Skvarca

Purchased wall fireplace. Very pleased with end result

4 months ago

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Christina Coon

Great furniture at a wonderful price with a fast delivery service.

6 months ago

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Courtney De La Paz

Basic, hardly durable furniture. I’ve seen better. Really expensive for the quality on most items.

8 months ago

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RaNdY aViLa ,

Terrible unreliable shipping and delivery! Waste of time, money, effort and plenty of broken promises thanks to Wayfair! Will never ever ever purchase from this inompetent company again!

3 years ago

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diane New York, NY

I had an awful experience with wayfarer. First was waiting all day on a delivery which they never communicated or showed up. Next was the furniture in a box and they did not open it at all for you to see it.

4 years ago

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Wendy

Have purchased many items for my home and have gotten good prices, great quality and excellent customer service.

5 years ago

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Marv1959

Company itself not the problem. The problem is the removal from the manufacturer when there is a defect in a large item discovered post installation

5 years ago

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Tom

Prompt, good quality, great styles, good prices, quickly replaces an item damaged in shipping.

5 years ago

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BECKYWALLENDAL

Changed shipping date to day of my eye surgery! Handy sent a guy out thru wayfair to assemble the next day ... he knew I couldn't see ... he put the thing in backwards and left with crooked shelve

5 years ago

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Sandra Graham

So nice. So accommodating. Even sympathetic when I went in the hospital! So far, great experience!

5 years ago

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Liz

I ordered baby furniture and a recliner. Merchandise was delivered on time and was superb quality.

5 years ago

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C. Mendez

They send the furniture to my house and the instructions were precise and helpful

5 years ago

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Daphna Delmar, DE

The quality of the product is great but the couches kept on failing apart I fixed them 2 times already but it comes back the same.

5 years ago

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Patricia Hilbun Brandon, MS

Wayfair is one of the best companies for online shopping. I've never been disappointed!!!

6 years ago

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Susan Appleton, NY

They have horrendous customer service after sending junk, wrong items and not honoring sale prices. The customer service people are rude and very arrogant. I will NEVER do business with them again!

6 years ago

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Michael Blitz Hicksville, NY

Interesting selection of products that are SOMETIMES priced nicely, and sometimes priced surprisingly high.

8 months ago

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Hank Ricardo Winnipeg, MB

Horrible customer service In calling to complain about delivery and damage, her only response was, "We're not Amazon." I was shocked at what she said. I'm sorry I turned my back on Amazon. Won't be dealing with them again.

8 months ago

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SJ BURNEY Dayton, OH

Have bought a few products from Wayfair. Everything I have purchased has been good quality and reasonably priced

9 months ago