Name: Wayfair
Rating: 4.4

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K.I.W. Lawrence, KS

If you are willing to sift through a lot of listings, you can find some good deals here. However, be warned the quality of the items can be very hit-or-miss. Fortunately, they have a decent return policy and accessible customer service.

1 year ago

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Terry Salazar Eagle, ID

Love Wayfair!! Great customer service and pricing. No hassles with returns and shipping is prompt and packaging well done. They are my go to for online shopping!

1 year ago

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Rebeka Melber Washington, DC

LOVE wayfair. Prices are great, quality is very good. They have a professional service as well for helping you find what you need. Loyal customer for life!

1 year ago

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Lisa Cape Coral, FL

Wayfair has a lot of items that your normal stores don't carry. They are quick to ship and items seem to be of good quality. The only thing I dislike is that some items are non returnable and the prices are a bit higher.

1 year ago

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Faith Marie Friedrich Chicago, IL

Best dollar amount spent on small area rugs. They have polypropylene, cotton, jute and wool. Wool, cotton, jute the edge of the rug is flatter, people and pets don't stumble.

1 year ago

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Constance Falatea Kirkland, WA

Purchased tables, lamps, a rug and chaise lounge and have been completely satisfied with the quality of the pieces. The prices were reasonable and delivery was timely.

4 years ago

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Brenda Thomas Ferron, UT

Wayfair is the best place to buy online furniture. I have purchased a couple kitchen benches and some farmhouse style barstools. All purchases have been top quality.

4 years ago

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Lori Fletcher Saratoga Springs, UT

A bit overpriced, but I found the cutest plant that I'd been looking for a long time. Good thing you can always find a discount. Their descriptions and products are great. They keep sending coupons in the mail but they're good for new customers only. Seems like a waste of money for them to keep sending those that won't be used.

4 years ago

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Kaitlyn Rios Ogden, UT

Wayfair is great online giving great furniture selection at low prices. They have a variety of furniture styles that allowed us to furnish several rooms on a budget. Great delivery options too!

4 years ago

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LoertscherL Riverton, UT

We have blight several things from Wayfair and have never been disappointed. Even with damage item, the replacement product was sent out and received very quickly.

4 years ago

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Tiffany I Elkridge, MD

Quick shipping and easy assembly. Step by step instructions. I like both IKEA and Wayfair; however, I shop with Wayfair more due to the free shipping.

4 years ago

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Jon Robinson Riverton, UT

We had a really hard time finding barstools that matched our kitchen and would be kid approved. We finally found some at Wayfair and they've held up great against our 5 kids.

4 years ago

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Violet Acosta Stewart Marietta, GA

My wife likes to buy furniture and decorations from this site. And I put all of the items together and hang them up. So far it all seems to be quality products. We will be purchasing more things in the future.

4 years ago

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Asia Bui Gulfport, MS

We bought this really cool and chic bedframe from here and it came so quickly for my sister's new room! It is such nice quality and came here so fast!

4 years ago

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Yanesezah Fenelon Delray Beach, FL

I use wayfair to purchase a majority of my housing furniture. The furniture is reasonably priced and always designer. I also appreciate the fast shipping.

4 years ago

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Nathan D. Warrendale, PA

I ordered my dining room table from Wayfair, I live in an apartment and needed a nice modern table on the smaller side to fit. The package delivered in good shape and the assembly wasn't overly complicated.

5 years ago

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abby becht Pleasant Grove, UT

Wayfair is a good online store that is very easy to use. My friend always gets her decor from here and she absolutely loves it. She says that the products are always a perfect addition to her house.

5 years ago

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Shauna Smith Austin, TX

Have used Wayfair regularly. Good search tools with other similar items also highlighted. Good price range and quality options. Great customer service and follow up.

5 years ago

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Alyssa Boren American Fork, UT

I love how it ships free. Everything is already so much better since I don't have to pay the extra money to ship it. Everything I have gotten has been in good condition after it's been delivered.

5 years ago

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Cassandra Sunnyvale, CA

Wayfair can be a bit overwhelming if you don't know what you are looking for. They have SO many options of items, which can be a good thing or a bad thing. You can get great prices though, so it's worth the search!

5 years ago

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Marissa Redwood Falls, MN

I bought my baby's crib through Wayfair, and the price was significantly cheaper through them than other companies that carried the exact same crib. And they offered free shipping. I was very pleased.

5 years ago

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Andrea Smith Idaho Falls, ID

I have ordered light fixtures and faucets from Wayfair and the quality has been excellent. They arrive quickly, are well-packaged, and I've been very happy with their customer service.

6 years ago

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Dude What

Great products for their prices, awesome customer service!! Just hate building everything comes in piece by piece

6 months ago

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Robert Stefan

wE LOVE THE QUALITY OF THE FURNITURE AND THE UNIQUE STYLE OF the furniture, Easy to clean

7 months ago

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BWeller

Fair quality, fast shipping, and lots of things to choose from. I think some things are over priced for the quality as a consumer.

8 months ago

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Thatguy Cincinnati, OH

Online is not a good place to shop I ordered one thing and they sent me something like it and then add insult to injury by insulting my intelligence it was clearly not the right product and now I’m stuck with a bill of boxing up and sending it back and they just want me to accept it… that’s not what we ordered!

3 years ago

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Toni Purdy Bullhead City, AZ

Great selection of products. Easy to shop online and the prices are within reason. Nice to shop from home.

3 years ago

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jimena Gomez Dallas, TX

BEYOND DISGUSTING everything is overpriced their quality of their items are the same as DOLLAR TREE ITEMS !! Insane. I will never buy from wayfair again especially not with the kid trafficking allegations they have been accused of in 2020. NO THANK YOU !

4 years ago

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Waste of Money Baltimore, MD

I absolutely love Wayfair. The quality of products I have gotten is unmatched to any other online store.

5 years ago

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DONNA S DAWE Locust Dale, VA

Like the items purchased except last table purchased arrived without an internal shelf. After multiple requests, they agreed to send the shelf but it never arrived and only response was to offer a discount on next purchase ! No thanks!

5 years ago

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Hector Dominguez

VERY GOOD, SPECIALLY WITH THE SPANISH SPEAKING PERSONNEL - KIND, COURTEUOS AND VERY HELPFUL ALL THE TIME

5 years ago

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Frustrated Customer Gambrills, MD

Terrible experience with this company. My first order was lost and no one could tell me where it was. My second order came with a defective part and when I called they told me it would take two weeks to get a replacement part in. Will never ever order from here again and would advise everyone to stay away.

5 years ago

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Annie Monaghan

Bought the dollhouse book shelves. Very poor quality, made from MDF not wood, shoddy paint work and scuffs. The assembly instructions are poor. The door holes as seen on the pictures aren't on the furniture..unsure why not?

5 years ago

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Jon Waynesboro, VA

It was an awful experience and I will never purchase or recommend Wayfair. I purchased a swing set for my grandkids on May 3,2019, your website says ships from warehouse on 5-7 days, It shipped on May 9, 2019, I received it June 11,2019 Pretty sad that a company as big as Wayfair can’t track packages, you need to take lessons from UPS or FedEx

5 years ago

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Diana Akron, OH

I paid over $400 for a couch and it broke. It is beyond repair. Also the cushions get warped if you sit on them and one of the cushions tore on the bottom. Also the the weaved straps under the cushions tore. I live by myself and this couch didn't even last a year and a half. Worst money I ever spent.

5 years ago

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Eric Czosnyka Hamburg, NY

Bought a coffee table from Wayfair thru Ebay. Receive the table 6 weeks later damaged. They wouldn't send a new one in its place and then take the old one. Customer service is poor. I had to fix the table at own expense. Beware!

5 years ago

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elizabeth seltzer Langhorne, PA

If I could give them a no star I would, Their customer service is non existent. I spoke with 5 different people and received 5 different answers. One being a manager, Shelbi R. Case Manager. I called her, left messages; sent emails.......no reply. I will never order anything from them again.

6 years ago

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Christopher sheridan Northampton, MA

Placed an order and decided to cancel order only 5 minutes later...been on the phone with several " service reps" for the past hour not only trying to resolve this issue, but ultimately to place another order.The process explained to me to resolve all this is so involved that I seriously doubt I could ever do business with Wayfair in the future

6 years ago

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Tom Pleasant Grove, UT

They have great deals. I like to just browse the site and check on the new deals. Like how quick they can get it to me and it is easy ordering.

6 years ago

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Laura Herriman, UT

Always have good choices and shipping is really good. The return policy is great. There is a warehouse close by.

7 years ago

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Stevie American Fork, UT

I love online shopping for home decor! I have purchased chairs, a mirror and table. Table came damaged and they paid for me to repair it.

7 years ago

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Magda Fullerton, CA

It's been a month since I placed an order a month ago and still no right order TWO TIMES THEY SEND WRONG ORDER I PAID FOR DINNER SET THEY SENT TWO SMALL BOWLS TWO TIMES NOW THEY WILL NOT ISSUE A REFUND STAY AWAY FROM THIS COMPANY

9 years ago

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Problems come in 3's Mocksville, NC

Bought several pieces of furniture and pleased entirely. Will continue to purchase when I need things.

9 months ago

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Nilsa Gonzalez Dallas, TX

I love Wayfair, it is the perfect way to add a new pop to any room in the house and not have to spend a lot of money.

9 months ago

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HellasBlue Odessa, FL

Best deals for quality furniture! Everything I've purchased so far has been high quality and reasonably priced.

9 months ago

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Robyn Ludlow Spanish Fork, UT

fast service and a large selection. I had some issues with a couple of purchases where pieces were missing and they were quick to resolve it.

9 months ago

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Joy Garcia Buffalo, NY

The first time I ever ordered from Wayfair they sent me a bed with no frame. It was advertised that they had a bed and frame together but I only received a mattress. I had to pay for a bed frame and Wayfair was not very helpful at all.

10 months ago

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Jeri Bryant

Wayfair consistently delivers high-quality products that meet or exceed my expectations. I have purchase many home items over the years and they are still looking great.

1 year ago Edited September 15, 2023

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Debra Sumter, SC

The items I chose were available in a color that fit in well with my other furniture. Some of the instructions were confusing and made assembly difficult.

1 year ago

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Doxie Lady Warrenville, SC

Items are well-made and as described. They ship fast and nothing has ever been damaged. I shop with them a lot and love their selections.

1 year ago