Ashley Furniture

• Furniture Selection
• Price Match Guarantee
• Premium Furniture Protection Plan
• Ashley Advantage™ Flexible Financing
• Deals and Sweepstakes

Furniture Selection

Whether you're shopping in the store or online, there are thousands of products to choose from, including the following:

While you can purchase individual items, Ashley Furniture offers a number of room sets. You can buy a living room set, which may include things like two end tables and a coffee table (or a sofa and loveseat). A dining room set will consist of a table and 6 to 8 chairs (depending on the set). 

While not everyone will need a room set, it may be a good option for those on a budget or looking for a specific look. Room sets are generally reasonably priced and cheaper than buying individual items (depending on the items). Plus, you won't have to worry about color matching or finding something that "goes" with room sets. Additionally, ordering a room set can save you on delivery costs. Since everything was purchased as a set, there is usually only one small delivery charge (or if you're lucky and scored a good deal, there won't be a delivery fee at all). 

Being the largest manufacturer of furniture globally, Ashley provides customers with an impressive number of furniture options.

Price Match Guarantee

Ashely Furniture offers a price match guarantee. So if you find a piece of furniture from another online retailer and tell Ashely Furniture, the company will match it. 

However, there are a few conditions to this guarantee. Be aware of the following:

• The product must be of the same size, model, SKY, quantity, brand, name, and color.
• The item must be available at the online retailer's website and AshleyFurniture.com at the time of the price match request.
• The item must be sold and fulfilled by Amazon.com, Wayfair.com, Overstock.com, Target.com, Hayneedle.com, or Walmart.com.
•  Amazon.com, Wayfair.com, Overstock.com, Target.com, Hayneedle.com, or Walmart.com
• Resale purchases and rain checks on items that aren't currently in stock will not be eligible for price matching.

You'll need to send your price match request via Ashley Furniture chat with a live link to the other retailer's website. Ashley Furniture will then review and verify the price match. Requests are processed after the items are delivered, and the final total has been charged to the original payment method. 

Premium Furniture Protection Plan

If you have kids, pets, or move around a lot, you might want to look into Ashely Furniture's Premium Protection Plan. The protection plan includes on the spot assistance, in-home services, and product replacement. Plus, you're signed up automatically, so there are no forms to fill out, emails to send, or numbers to call. You are automatically registered at the time of purchase and eligible for coverage immediately. Overall the plan isn't too expensive, and you get five years of coverage. As with all protection plans, several conditions will affect your coverage; we recommend that all customers thoroughly go over the terms and conditions. 

Ashley Advantage™ Flexible Financing

Buying all new furniture can quickly become quite expensive. If you're worried about paying for your new furniture upfront, Ashley Furniture offers Ashley Advantage™. 

The Ashley Advantage™ card doesn't have an annual fee and it allows you to make smaller monthly payments for up to 72 months. Synchrony Bank issues the card and most people have a pretty good chance of getting approved. Plus, there is also no fee associated with opening an account. 

Deals and Sweepstakes

Fortunately, Ashley Furniture offers a variety of deals and sweepstakes. The company has two sections dedicated to sales: Top Deals and Flash Deals. We recommend checking out the company’s flash deals since they are limited time offers (and only available online). The flash deals are also likely to change more often, so if you don’t see something you like, just wait a week or two and the inventory will change. 

Ashley Furniture also offers several sweepstakes that anyone over the age of 18 can enter. The sweepstakes are fun because it gives you the chance to win vacations, mattresses, furniture sets, and more.

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• No Custom Orders
• Refund Conditions
• Credit Card Drawbacks

No Custom Orders

Currently, Ashley Furniture does not support custom orders. 

Refund Conditions

If you are unhappy with your purchase from Ashley Furniture and plan on returning your item, be aware of the following conditions.

If UPS, FedEx, DHL, or USPS delivered your item and the product was damaged during shipping, you'll need to call the customer care line within 72 hours. Once the item is received, Ashley Furniture will refund the cost of the item (excluding any shipping and handling fees). 

If you're simply unhappy with the item, Ashley Furniture accepts returns of Standard Shipping items within 30 days of delivery. Keep in mind that return shipping fees apply and you'll be responsible for those (unless stated otherwise). 

If you bought an item from your local Ashely Furniture store, you need to ask about the terms and conditions while you're checking out, or look on the back of your receipt. 

Since each store is independently owned and operated, each has its own set of individual policies regarding returns and exchanges. 

Clearance items are final sale items and cannot be returned unless they are delivered damaged.

Credit Card Drawbacks

The Ashley Advantage™ card lets you finance all your Ashley Furniture purchases, but you can only use it at an Ashley Furniture store (and online). 

The card offers an introductory rate of 0 percent on new purchases for 6+ months, depending on the promotional play and your qualifications. If you pay the full amount on time, this is a good option. If you struggle to make payments on time or are unsure if you can make the total amount, we suggest not getting the card. If you miss a payment (or don't pay in full), the interest payments will be retroactively applied to your original purchase amount. 

The Ashley Advantage™ card also has a fairly high APR (29.99 percent). Currently, the average credit card APR is around 16 percent. 

Also, keep in mind that when applying for the Ashley Advantage™ card, Synchrony Bank will pull a hard credit inquiry, which will affect your credit score.