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Eargo

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6.5

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 5th, 2025

Eargo wants to change the way the world thinks about hearing loss by dramatically improving the consumer experience at every step of the hearing care journey. The company’s hearing loss solutions combine sleek proprietary technology, on-demand licensed hearing professionals, and an advanced personalized App to offer high-quality performance from our virtually invisible hearing aids. 

Eargo's hearing aids are Class II FDA Registered Exempt Medical Devices and the company designs, manufactures, and sells its hearing aids directly to the consumer. 

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The Good

  • Hearing Aid, Not an Amplifier
  • Prices and Financing
  • No Hearing Test Needed
  • Rechargeable Battery
  • Patented Flexi Fibers
  • Device Warranties

Hearing Aid, Not an Amplifier

Eargo is a hearing aid. All Eargo’s devices amplify sounds at specific frequencies to compensate for hearing loss, meaning the hearing aid uses an algorithm to determine how much output to deliver to your ear. This is different from an amplifier as amplifiers amplify all sounds equally. 

According to the Eargo’s website, Eargo is a Class II FDA Registered Exempt Medical Device intended for individuals 18 years old or older with mild to moderate high-frequency hearing loss. 

Currently, Eargo offers the following three hearing aid models:

  • Eargo 7 — A small hearing aid (approximately the size of a thumbnail) that offers noise reduction technology and elevated listening personalization options, allowing you to tailor your hearing aid to your specific needs.
  • Eargo SE — A virtually invisible hearing aid with four preset listening options.
  • Link by Eargo — An earbud-style hearing aid with Bluetooth connectivity. Link by Eargo allows you to stream phone calls and music while also enhancing your hearing.

Prices and Financing

Consumers can expect to pay anywhere from $799 to $2,950 for Eargo’s hearing devices — the price will vary depending on which device you choose. But the costs include the two hearing aids, charger, and extra Flexis and wax guards.

While this may seem like a lot when compared to amplifiers (which generally cost around $300), you get what you pay for. Eargo’s devices treat mild to moderate high-frequency hearing loss, are incredibly discreet, breathable, and comfortable. Plus, Eargo provides its customers with unlimited lifetime support to a licensed hearing professional via phone and Eargo is a Class II FDA Registered Exempt Medical Device. Amplifiers are extremely noticeable, and don’t come with any licensed support.

When comparing Eargo to a traditional hearing aid, there are several advantages to Eargo. Conventional hearing devices treat moderate to profound hearing loss, are quite noticeable, can be uncomfortable for glasses wearers, require an in-clinic fitting and follow-ups, and cost around $4,000. 

However, if you can’t pay for a device entirely upfront, Eargo offers financing through its partner company, Bread.

No Hearing Test Needed

You don’t need a hearing test to purchase an Eargo device. That being said, you will need to complete a free Eargo hearing screener, which allows the company to suggest devices and features based on your specific needs.

Rechargeable Battery

According to Eargo, your portable charger’s battery will last up to seven days and only takes about two hours to fully recharge. 

It takes about six hours to charge a fully depleted hearing aid, so Eargo recommends charging them while you sleep. At full charge, you’ll have about 16 hours of hearing aid power for the day. 

It is estimated that your hearing aid’s life expectancy is around three years; after that, Eargo suggests getting a new pair. 

Not only does your Eargo case house your hearing aids, but it is also your charger. Once your case is fully charged, Eargo states that it can power your hearing aids for up to an entire week.

Patented Flexi Fibers

Eargo’s patented Flexi Fibers are a revolutionary breakthrough in the hearing device design. 

The Flexi Fibers hold the Eargo in place, allowing it to float inside your ear. They also allow natural low frequencies to enter your eardrum, giving you a nice mix of ambient and amplified sounds.

Device Warranties

Eargo has a limited warranty that covers defects in material and workmanship. This includes the hearing device’s internal components, charger cord, and plug (within the original warranty valid starting from the date of delivery). Customers can either choose from a one-year or two-year warranty at the time of purchase.

Eargo, Inc guarantees all warranties.

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The Bad

  • No International Shipping
  • Warranty Repair Coverage Exclusions

No International Shipping

Eargo does not ship its hearing aids outside of the United States.

Warranty Repair Coverage Exclusions

Customers should be aware of the following warranty exclusions:

  • Devices purchased from unauthorized distributors (including eBay) are not covered by this or any other Eargo warranty.
  • Damage from improper handling or care, exposure to chemicals, immersion in water, or undue stress.
  • Damage caused by third parties or non-authorized service centers are excluded from this repair policy.
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The Bottom Line

Eargo is a fantastic option for those suffering from mild to moderate high-frequency hearing loss. The company offers three unique, modern, and advanced hearing aids that are sure to be comfortable and discreet. Eargo’s Flexi Fibers’ unique design allows the device to suspend in your ear and enable low ambient sounds to pass through so only the high (treble) sounds have to be amplified.

Unfortunately, Eargo doesn’t ship outside of the United States and customers should be aware of the exclusions to the warranty. But other than that, we strongly recommend consumers give Eargo’s hearing aids a chance. 

If you have any questions or concerns regarding Eargo’s devices, we suggest setting up a free consultation and talking with one of Eargo’s licensed hearing professionals.

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Star Rating

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4.4

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163 Reviews

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78%

4 grade

12%

3 grade

7%

2 grade

1%

1 grade

2%

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Michael Brown Washington, DC

I had the previous model (I have the 6 now), I think the performance is fantastic for my kind of hearing loss (50 years of jet engines - guns) I can hear the system switching in a noisy environment, adjusting to the new situation. Love it. They are now water resistant so no panic if I jump in the shower or the ocean and forget to take them out. I understand why we don't have blue tooth to the phone or music (battery, antennas etc ...) but that is the only reason I gave it 4 stars, if they somehow could do that it would be amazing - such is the price of vanity, invisible hearing aids have a cost.

2 years ago

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Mike Southerland

All in all it's similar to what I expected. Pretty happy with them. Just a couple of things keeping me from leaving five stars. First, I wish I could stream Bluetooth. Second, I'm a little concerned about the short "end of life" of the hearing aids. It sounds like I can expect about three years, whereas more conventional aids typically last longer.

2 years ago

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Jim Charles Egg Harbor, NJ

The sound quality was a shock. It was and is very realistic and natural. I can’t test how it is in a crowd because I haven’t been in that position in almost a year. Let me put it this way, I am very pleased with how well I hear and comprehend. The charger has issues I’m trying to work out on my own. One side works...sort of. Anyway, I now hear normally, with no one knowing why. At close to 78 any semblance to a normal physical function is a gift.

4 years ago

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Reply from Eargo

Hi Jim. Thanks for writing such an honest review. If you ever in need of help, please email us at support@eargo.com with your name and email address used when you placed your order. Also include your phone number and someone reach out quickly. We sincerely thank you for the opportunity to help you hear better! If there are friends or family we can help, please spread the word. Do you know you can recommend Eargo to someone and receive a gift? The person you refer to us also receives a 15% discount on their Eargo purchase. Check out our referral program at the bottom of our homepage on our website.

Dec. 30th, 2020

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dale Fairfax, VA

the company make a slick product and it works, except for when it doesn't. Communication was open and good but there did not seem to be a sense of urgency when one of my aides started to not work properly. Started dialog back in August and by the time this got resolved, I was out of warranty. It would have helped if I got the heads up call about the warranty prior to that as I we would have been able to take care of this without any expense on my part. I will use these until I can't or need an upgrade and will think hard about replacing with Eargo again.

4 years ago

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Reply from Eargo

Hi Dale. Thank you for writing such a candid post about your experience. Given the concerns you express, we will provide an opportunity to help you with your next set of Eargos. When you do wish to upgrade your current Eargo hearing aids, we will offer our standard upgrade discount along with a credit of the cost of your repair. Please save this correspondence for future records.

Jan. 5th, 2021

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Ken Wiegers Fairchild, WI

They are great. How ever I’m working on the fit. Some days my ears get sore from wearing them for extended periods of time, or at the end of the day. It reminds me of long airline flights wearing headphones. It just gets uncomfortable.

1 year ago

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ToucanJim Redondo Beach, CA

For the previous 2 years I've had a pair of Neos. I found them to be life changing (in a good way). I also found them to be unreliable and had to have multiple warranty replacements. I now have a pair of 5s. I find the sound quality and comfort to be outstanding. I am hopeful they are more reliable.

3 years ago

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David McNabb Sarasota, FL

The product worked well for me and is extremely comfortable. Maintaining the Eargos by mainly careful cleaning requires some experience. Over the course of one year, both have been replaced under warrantee without hassle. I don't know what was wrong, only that they weren't working properly

4 years ago

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Reply from Eargo

Hi David. Having worked in the hearing aid industry as an audiologist for 30 years, I can report that everyone's hearing aids need maintenance at some point. Between ear wax, skin oils, moisture, etc. either the speaker or microphone may have needed further attention.

Jan. 5th, 2021

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Jonathan Richmond Plaquemine, LA

EarGos have a few advantages over the behind-the-ear kind: 1) I don’t have to buy and replace batteries; 2) each EarGo has its own volume control; 3) they’re more discrete, being all-in-the-ear; 4) they don’t fall out when I have to bend over; 5) they don’t get tangled in my glasses!!!

4 years ago

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Reply from Eargo

Hi Jonathan. Thank you very much for posting your comments about the advantages of Eargo! It sounds as though things are going well. Do you know you can recommend Eargo to someone and receive a gift? The person you refer to us also receives a 15% discount on their Eargo purchase. Check out our referral program on our website.

Nov. 20th, 2020

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Paul Doscher Weare, NH

LIke: excellent customer service Like: The Eargo 5 has so far proven to be a much superior hearing aid than my previous behind the ear model Like: Ease of adjustment using the app Like: Sound quality is better and easily adjusted Dislike: The inbox messages that came daily in the first few weeks until I figured out how to turn them off. Dislike: There appears to be no easy way to delete the old messages from the inbox of the app Dislike: sometimes one or both hearing aids will change program on their own, for example from ‘normal’ to ‘restaurant’. It’s unclear why this occurs

3 years ago

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Roberta Meeks Lehigh Acres, FL

I love that I can hear things I haven't heard in a long time. They are too large for my ears and are uncomfortable. I have tried everything suggested to help in getting them into the ear canals. No success yet.

2 years ago

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June Windsor, CO

I hear very well with them and they fit nicely in the ear. I don't like them as well on the phone.

4 years ago

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Reply from Eargo

Hi June. Thank you for posting. We're very happy to know you're hearing better using your Eargos. Our team of licensed hearing professionals can help you with how your Eargo hearing aids work using your phone. Please give them a call at 800-615-9000 or email support@eargo.com.

Sep. 8th, 2020

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Fred Nemecek Austin, TX

Only 4 stars for now since I have not had them very long. I like them overall and am getting used to the routine of wearing and cleaning them. They do help my hearing!

2 years ago

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Diane Johnston Newtown, PA

Those who I have interacted with were very helpful and knowledgeable. However, I was not aware when I purchased that your product is not as effective with profound hearing loss which I have (even by your on-line test).

3 years ago

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Mark Velasco

Great product with superior support. I love the device and the fact that I can change settings is great.

11 months ago

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Steve Fox Comstock Park, MI

Great product, great support. Just wish it could make voices clearer in restaurants, but it's better than not having hearing aids.

3 years ago

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Jeffrey h Beauchamp Fairfield, OH

Your people are excellent! I have only had my devices in for 2 days, neeed to adjust per my conversation with Amber today.

4 years ago

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Jim Pennetti

They help to raise volume, but not clarity.

4 years ago

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Robert Deutsch Rockville, MD

So far, at least 4 out of 5. Surprised by the comfort and tiny size. Hearing quality is good for daily use.

1 year ago

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Bruce Shapiro ,

My heraing aids will not adjust or change program by double tapping either ear.

4 years ago

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Barbara Schatt Seattle, WA

Follow-up, courteous and serious response!

4 years ago